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  • 24 Jan 2017
  • News

Air rage incidents are on the rise. First-class sections aren’t helping.

    Lynn S. Paine

    Lynn Sharp Paine is a Baker Foundation Professor and John G. McLean Professor of Business Administration, Emerita, at Harvard Business School. A member and former chair of the General Management unit, she has served in numerous leadership positions including Senior... View Details

    • 16 Oct 2007
    • First Look

    First Look: October 16, 2007

    recommendations to guide family employee compensation practices. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808021 Grand Central Publishing (A) Harvard Business School Case 508-036 In April 2007,... View Details
    Keywords: Sean Silverthorne

      John A. Deighton

      John Deighton is The Harold M. Brierley Professor of Business Administration Emeritus at Harvard Business School. He is an authority on consumer behavior and marketing, with a focus on digital and direct marketing. He teaches in the area of Big Data in Marketing,... View Details

      Keywords: advertising; banking; beverage; communications; computer; consumer products; credit card; e-commerce industry; financial services; grocery; hotels ＆ motels; information technology industry; marketing industry; music; pharmaceuticals; professional services

        Michael L. Tushman

        Michael Tushman holds degrees from Northeastern University (B.S.E.E.), Cornell University (M.S.), and the Sloan School of Management at M.I.T. (Ph.D.). Tushman was on the faculty of the Graduate School of Business, Columbia University, from 1976 to 1998 where he was... View Details

          Lynda M. Applegate

          Lynda M. Applegate is a Baker Foundation Professor at HBS and is Chair of the Advisory Committee for Harvard University’s Masters Degree of Liberal Arts in Finance and Management at the Harvard University Extension School.  She has also played a... View Details

          • 07 Jun 2016
          • First Look

          June 7, 2016

          May 2016 American Economic Review: Papers and Proceedings International Data on Measuring Management Practices By: Bloom, Nicholas, Renata Lemos, Raffaella Sadun, Daniela Scur, and John Van Reenen Abstract—We examine methods used to survey firms on their management and... View Details
          Keywords: Sean Silverthorne
          • July 2020 (Revised May 2021)
          • Case

          Oxygen Esports

          By: John R. Wells and Benjamin Weinstock
          On May 4, 2020, a press release from Boston, Massachusetts, announced the launch of Oxygen Esports (Oxygen), a new organization that hoped to dominate the rising esports scene in New England. Oxygen was created from a merger between Helix eSports (Helix), an owner and... View Details
          Keywords: Esports; Sports; Online Technology; Games, Gaming, and Gambling; Entrepreneurship; Strategy
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            E. Scott Mayfield

            Scott Mayfield is a Senior Lecturer of Business Administration in the Finance Unit at the Harvard Business School. Prior rejoining the faculty in 2011, Professor Mayfield was an assistant professor and member of the Finance Unit at HBS from 1997 to... View Details

            • 2019
            • Book

            The Technology Fallacy: How People Are the Real Key to Digital Transformation

            By: Gerald C. Kane, Anh Phillips, Jonathan Copulsky and Garth Andrus
            Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions―but it... View Details
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            • February 2011 (Revised December 2022)
            • Supplement

            Houghton Mifflin Harcourt

            By: Stuart C. Gilson and Sarah Abbott
            One of the leading publishers of textbooks and other educational materials for the U.S. K-12 educational instruction market has suffered a dramatic decline in sales and profits in the wake of the 2008-2009 financial market crisis and economic recession, and it now... View Details
            Keywords: Restructuring; Decisions; Economic Slowdown and Stagnation; Borrowing and Debt; Insolvency and Bankruptcy; Profit; Crisis Management; Goals and Objectives; Sales; Competition; Publishing Industry; United States
            Related
            • Research Summary

            (formerly Leonard-Barton) Creating and Exploiting Knowledge-Based Assets

            By: Dorothy A. Leonard
            For the past decade, Dorothy Leonard's research has focused on how companies develop and exploit strategically advantageous knowledge assets. In her 1995 book Wellsprings of Knowledge (HBS Press), she identified and described in depth, activities that create and... View Details
            • 10 Apr 2015
            • News

            A bumpy ride for New York’s drivers

            • 16 Apr 2020
            • News

            Experimentation is the Engine of Innovation

            • 07 Oct 2016
            • News

            The Real Problem Facing Women- and Minority-Owned Tech Startups

            • 18 Feb 2016
            • News

            Clinton’s critical mistake in handling her email release

            • 15 Feb 2017
            • Video

            Black Business Leaders & Entrepreneurship

            • March 2011 (Revised December 2012)
            • Case

            Demand Media

            By: John Deighton and Leora Kornfeld
            Google search had helped Demand Media grow to be a $1.9 billion online publisher. Then, social media and smartphone apps began to change the way people navigated the Internet. How should Demand Media respond? The business ran on a radically new model in which a stable... View Details
            Keywords: Business Model; Information Publishing; Consumer Behavior; Customization and Personalization; Internet and the Web; Publishing Industry
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            • Web

            Technology & Operations Management - Doctoral

            research, typically developing three publishable papers by the end of the program. Examples of doctoral thesis topics include: Examining how employee non-compete agreements affect entrepreneurship and job mobility; Improving retailers'... View Details
            • May 2015
            • Article

            Review and Summary of Research on the Embodied Effects of Expansive (vs. Contractive) Nonverbal Displays

            By: Dana R. Carney, Amy J.C. Cuddy and Andy J. Yap
            In this comment we list the 33 published experiments based on 2,521 participants demonstrating the embodied effects of expansive versus contractive nonverbal postures. We discuss a new addition to this list that found an embodied effect of nonverbal expansiveness on... View Details
            Keywords: Nonverbal Communication; Behavior; Research
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