Publications

August 2022
Supplement

Zalora: Data-Driven Pricing Recommendations

By: Ayelet Israeli

This exercise can be used in conjunction with the main case "Zalora: Data-Driven Pricing" to facilitate class discussion without requiring data analysis from the students. Instead, the exercise presents reports that were created by the data science team to answer the... View Details

Keywords: Pricing; Pricing Algorithms; Dynamic Pricing; Ecommerce; Pricing Strategy; Pricing And Revenue Management; Apparel; Singapore; Startup; Demand Estimation; Data Analysis; Data Analytics; Exercise; Price; Internet and the Web; Apparel and Accessories Industry; Retail Industry; Fashion Industry; Singapore

April 2004 (Revised September 2007)
Case

Accounting Fraud at WorldCom

By: Robert S. Kaplan and David Kiron

The principal players in WorldCom's accounting fraud included CFO Scott Sullivan, the General Accounting and Internal Audit departments, external auditor Arthur Andersen, and the board of directors. The case provides sufficient detail to allow for a full discussion of... View Details

Keywords: Governance Controls; Governing and Advisory Boards; Crime and Corruption; Ethics; Financial Reporting; Organizational Culture; Corporate Governance; Accounting Audits

Professor Yoshino holds the Herman C. Krannert Chair in Business Administration at the Harvard Business School and is a Director of Research. He specializes in global strategy and management, competitive strategy, and general management. A founding member of the... View Details

22 Nov 2023
Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Knowing when to use artificial intelligence and when to rely on the human mind is a shifting fine line, one delineated by new research that shows considerable benefit and speed from generative AI—if it’s applied to the right tasks. What... View Details

Keywords: by Rachel Layne; Information Technology; Technology

Rembrand M. Koning

Rem Koning View Details

Keywords: high technology; software; biotechnology

05 Oct 2015
Video

Doing Extraordinary Work

07 Jun 2019
Book

Are You a Digital Manager?

purpose; managers need to answer not just what the team should or could be doing, but also why doing so matters. All of us, particularly the younger generations in the workforce, want to be in organizations... View Details

Keywords: by Martha Lagace

June 2007
Case

Buddy March

Entrepreneurial general manager (GM) ignores specific directives from his boss (GVP) to discontinue a new venture that the GM is championing. View Details

Keywords: Leadership; Corporate Entrepreneurship; Rank and Position; Management Teams

Find at Harvard

Profile

Cathy Zhou

I had to stop amassing more skills and just make the leap to doing what I wanted to do. What have you most enjoyed about your career thus far? As a general manager at Uber, I love that the work my team and I... View Details

Keywords: Technology

February 1993 (Revised November 2001)
Background Note

Challenge of Growth, The

Presents a conceptual framework for understanding the general management task, and given this framework, explores the challenges growth presents. View Details

Keywords: Framework; Business or Company Management; Growth and Development Strategy; Problems and Challenges

General Partner, Flybridge Capital Partners

Former entrepreneur turned VC, HBS Senior Lecturer, author, dad of three, husband of one, civic leader, Cross Fitter and fan of all Boston sports.

Jeffrey J. Bussgang is a Senior... View Details

September 1992
Background Note

Note on the Financial Perspective: What Should Entrepreneurs Know?

By: William A. Sahlman

Identifies concepts and tools of finance that are useful to general managers and critical to entrepreneurs: cash, risk, and value. View Details

Keywords: Entrepreneurship; Cash; Financial Strategy; Management Analysis, Tools, and Techniques; Managerial Roles; Risk Management; Value

January 1989 (Revised February 1993)
Supplement

Warner Cable (B)

Describes the view of corporate officers regarding the changes made by General Manager Bruce McKinnon. View Details

Keywords: Organizational Change and Adaptation; Telecommunications Industry; Media and Broadcasting Industry

June 1993 (Revised May 1997)
Case

SKA (Sweden)

By: David F. Hawkins

Management is debating a proposal to capitalize R&D. While Swedish GAAP permits capitalization, the general practice is to expense R&D as incurred. View Details

Keywords: Financial Statements; Financial Reporting; Framework; Balanced Scorecard; Policy; Accounting Industry; Sweden

April 2017
Case

Yushan Bicycles: Learning to Ride Abroad

By: Christopher A. Bartlett and Paul S. Myers

Yushan Bicycles, one of Taiwan's leading bicycle manufacturers, is pursuing an international expansion strategy by increasing demand for its range of traditional and electric bicycles and shifting its product mix toward higher-margin models sold through specialty... View Details

Keywords: Globalized Firms and Management; Growth and Development Strategy; Competitive Strategy; Conflict Management; Learning; Bicycle Industry; Taiwan; Australia

January 1982 (Revised July 2007)
Supplement

Dan Stewart (C)

Dan is given an assignment as general manager of a small division with some difficulties but exciting possibilities. How should he manage the situation? View Details

Keywords: Management; Organizational Culture

January 1979 (Revised April 1986)
Case

Hanson Industries (C)

By: Samuel L. Hayes III

The management of Hanson is examining its near-term cash needs and the possible longer-term generation of earnings and cash. View Details

Keywords: Business Earnings; Cash

September 2014 (Revised February 2017)
Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall

With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details