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- All HBS Web (1,082)
- Faculty Publications (434)
Show Results For
- All HBS Web (1,082)
- Faculty Publications (434)
- Article
Third-party Punishment as a Costly Signal of Trustworthiness
By: Jillian J. Jordan, Moshe Hoffman, Paul Bloom and David G. Rand
Third-party punishment (TPP), in which unaffected observers punish selfishness, promotes cooperation by deterring defection. But why should individuals choose to bear the costs of punishing? We present a game theoretic model of TPP as a costly signal of...
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Jordan, Jillian J., Moshe Hoffman, Paul Bloom, and David G. Rand. "Third-party Punishment as a Costly Signal of Trustworthiness." Nature 530, no. 7591 (2016): 473–476.
- 13 Oct 2015
- First Look
October 13, 2015
firms and agglomeration economies. We focus on areas where empirical research is scarce but possible. We first outline a conceptual framework for city formation that allows us to contemplate what empiricists...
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- 19 Jul 2006
- Research & Ideas
Political Turmoil and Mexico’s Economy
What happens to a country's economy when its government is politically unstable, such as has been the case historically in Mexico? Can business get done under a strong-arm dictatorship, or when a government is too weak to protect the rights of its citizens? In View Details
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by Julia Hanna
- 21 Jul 2015
- First Look
First Look: July 21, 2015
Across three studies, we show that gift givers mis-predict appreciation for socially responsible gifts and that their mis-predictions depend on the nature of their relationship to the recipient. Drawing on research on affective...
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Sean Silverthorne
- 22 May 2013
- Working Paper Summaries
Hidden Structure: Using Network Methods to Map System Architecture
- October 2021
- Article
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can...
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Keywords:
Customer Management;
Targeting;
Deep Exponential Families;
Probabilistic Machine Learning;
Cold Start Problem;
Customer Relationship Management;
Programs;
Consumer Behavior;
Analysis
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
- 22 Oct 2014
- HBS Seminar
Koleman Strumpf, University of Kansas School of Business
- 19 Apr 2011
- First Look
First Look: April 19
McElheran Abstract This paper investigates the relationship between market position and the adoption of IT-enabled process innovations. Prior research has focused overwhelmingly on product innovation and garnered mixed View Details
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Sean Silverthorne
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
model for the head of a company is the corporate CEO. In China and Chinese-related businesses it is the head of the family. In France it remains the military general. In Japan it is the consensus builder. In Germany today it is the coalition builder. There are nine key...
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by D. Quinn Mills
- 16 Mar 2023
- Research & Ideas
Why Business Travel Still Matters in a Zoom World
Nonstop flights generally make traveling more pleasant—but can they lead to innovation, too, especially in the global context? Research suggests that they can, with important takeaways for managers reinstating business travel in a world...
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- 22 Mar 2011
- First Look
First Look: March 22
and other forms of innovation. We also propose a research agenda to systematically address the social welfare implications of financial innovation. To complement existing empirical and theoretical methods,...
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Sean Silverthorne
- 17 Jun 2020
- Blog Post
Black MBA Students Pen Letters to the HBS Community: Letter 2/5
murders – George Floyd, Breonna Taylor, Ahmaud Arbery – are preceded by a nearly unbroken thread of terror and oppression that has been imposed on Black Americans. So, what I want to share with the HBS community is simple. I. If you can’t fathom how this happened,...
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- May 2010
- Article
Bye Bye Bundles: The Unbundling of Music in Digital Channels
By: Anita Elberse
Fueled by digital distribution, unbundling is prevalent in many information industries. What is the effect of this unbundling on sales? And what bundle characteristics drive this effect? I empirically examine these questions in the context of the music industry, using...
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Keywords:
Unbundling;
Bundling;
Digital Distribution;
System-of-equations Modeling;
Sales;
Distribution Channels;
Framework;
Mathematical Methods;
Revenue;
Reputation;
Internet and the Web;
System;
E-commerce;
Information Industry;
Music Industry
Elberse, Anita. "Bye Bye Bundles: The Unbundling of Music in Digital Channels." Journal of Marketing 74, no. 3 (May 2010): 107–123.
- 03 Nov 2015
- First Look
November 3, 2015
these models, the demand curve alone can be used to make welfare statements, a fact relied on by much empirical work. There is ample evidence, though, that people misuse care for a different reason: mistakes or "behavioral...
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Sean Silverthorne
- 23 May 2005
- Research & Ideas
What Could Bring Globalization Down?
the First World War, a crisis of globalization today is a low-probability worst-case scenario. The key causes of the 1914 crisis were: The overstretch of the hegemonic empire (Britain). The escalation of rivalry between great powers...
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by Cynthia Churchwell
- 17 Jan 2017
- First Look
First Look at New Research: January 17
in goods, services, investments, and ideas led by multinational firms. Extensive research has sought to understand the geographic patterns of foreign direct investment (FDI). This chapter reviews existing theories and evidence...
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Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
perspective that Porter has taken, often as a result of his specific background and prior research interests. The chapter then turns to extensions of these core concepts in Porter's more recent work. A central focus of this work has been...
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Sean Silverthorne
- Web
2023 Reunion Presentations - Alumni
circumstances may be, and getting there is an art and a science. In this session, Professor Brooks will discuss his latest research on happiness, dispel the myths about finding unrealistic perfect bliss, and share ways to improve your...
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- 20 May 2014
- First Look
First Look: May 20
private creditors is positively correlated with growth; and (4) public savings are strongly positively correlated with growth, whereas the correlation between private savings and growth is flat and statistically insignificant. These View Details
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Sean Silverthorne
- 29 Aug 2011
- Research & Ideas
Decoding Insider Information and Other Secrets of Old School Chums
spent several years unlocking the power of school ties, studying how these social connections affect important decisions and, ultimately, help shape the economy. Their research shows that it's possible to make better stock picks simply by...
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