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Show Results For
- All HBS Web
(1,341)
- People (3)
- News (248)
- Research (943)
- Multimedia (5)
- Faculty Publications (203)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
understanding of customers who may buy the product. Level 2: Companies at level 2 have a basic understanding of their customers, typically coming from some market research and segmentation studies. Many firms get lulled into complacency... View Details
- 04 Nov 2009
- What Do You Think?
What is the Role of Government Vis-à-Vis Capitalism?
asked, "If we take the invisible hand of capitalism away would we ever learn from our mistakes? The more government steps in the more accountability for actions decreases." Charles Green set forth an opposing view: "In the... View Details
Keywords: by Jim Heskett
- Web
Strategy Execution Online Course | HBS Online
Stories FAQs Enroll Now Key Concepts Apply frameworks, tools, and goal-setting and tracking exercises to your own strategic initiatives Evaluate and elevate your team’s management of the core tensions of strategy execution, including how... View Details
- 23 Apr 2013
- First Look
First Look: April 23
Publications 2006 University of Chicago Press Manufacturing Morals: The Values of Silence in Business School Education By: Anteby, Michel Abstract—Corporate accountability is never far from the front page, and Harvard Business School... View Details
Keywords: Sean Silverthorne
- 07 Jan 2002
- Research & Ideas
How Marketing Can Reduce Worldwide Poverty
on-the-ground advocacy—to go get a free eye exam or a blood pressure check-up. Easy. Your basic principles of sales and promotion will carry the day. If your charge is minimizing smoking or drug use, well, your job becomes rather more... View Details
Keywords: by Martha Lagace
- 20 Sep 2016
- First Look
September 20, 2016
corporate governance, organization behavior, and corporate accountability and ethics. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/917402-PDF-ENG Harvard Business School Case 216-069 The Redevelopment of Palazzo Tornabuoni... View Details
Keywords: Sean Silverthorne
- 17 Jan 2023
- Book
Good Companies Commit Crimes, But Great Leaders Can Prevent Them
people's minds, the idea of how organizations are held criminally accountable is perplexing, because you think of crime and punishment being associated with individuals, because only individuals can go to prison. But actually, much of the... View Details
Keywords: by Lane Lambert
- 12 Jan 2016
- First Look
January 12, 2016
link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50304 October 2015 Health Affairs Exposure to Harmful Workplace Practices Could Account for Inequality in Life Spans Across Different Demographic Groups By: Goh, Joel, Jeffrey Pfeffer,... View Details
Keywords: Carmen Nobel
- Web
Research - Behavioral Finance & Financial Stability
. More Info Real Credit Cycles By: Pedro Bordalo , Nicola Gennaioli , Andrei Shleifer & Stephen J. Terry JAN 2021 This research assesses the ability of non-rational expectations to account for boom-bust macroeconomic cycles. The authors... View Details
- 16 Apr 2009
- Working Paper Summaries
Gray Markets and Multinational Transfer Pricing
Keywords: by Romana L. Autrey & Francesco Bova
- 21 May 2013
- First Look
First Look: May 21
centuries, we document two new facts: there has been convergence in adoption lags between rich and poor countries, while there has been divergence in penetration rates. Using a model of adoption and growth, we show that these changes in the pattern of technology... View Details
Keywords: Sean Silverthorne
- Web
Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023 - MBA
How has your military experience set you apart from your non-military classmates? Being in the military makes you adaptable to any environment or challenges that you may face and helps put things into perspective. When you are accountable... View Details
- 01 Jun 2024
- News
Leveraging Generative AI
and generating human-like text. HBS is equipping students with the skills and information needed to use AI-powered platforms such as ChatGPT for case preparation—to clarify complex concepts or analyze data—and to reflect more deeply on... View Details
Keywords: Jennifer Gillespie
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
people return to prior patterns of in-office hours, we have to make sure those who are still constrained by the pandemic don’t face additional penalties. Employers and managers who take their employees’ perspectives and take employees’ whole lives into View Details
Keywords: by Kristen Senz
- Web
Frequently Asked Questions | HBS Online
days after the final deadline in the program. At the end of each course module, you will be able to download a PDF summary highlighting key concepts and accounting and financial formulas used throughout the... View Details
- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
Concepts Develop a robust set of vital and forward-looking business skills to grow as a leader Engage with a global cohort of like-minded peers and build a network that lasts far beyond the program Practice effective teamwork and... View Details
- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
experience called “Learn About Space with an Astronomer,” a virtual tour hosted by a science expert. Since the pandemic curtailed travel, Airbnb had pioneered a concept called Online Experiences to let would-be travelers experience some... View Details
Keywords: by Michael Blanding
- 01 Nov 2022
- Research & Ideas
A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters
Because workers focus too narrowly on how to achieve those objectives, rather than looking beyond the scope of their role to improve the business more broadly. Gallani conducted the study—which was published in the journal Contemporary View Details
Keywords: by Scott Van Voorhis
- 28 Jan 2016
- Blog Post
Why Get an MBA?
element of an MBA is whether you learn true, hard skills. How can you teach accounting and finance through the case method? A mentor of mine put it best when he said “HBS will teach you how to think about View Details
- Web
Becoming an Entrepreneur - Alumni
momentum, startups typically demonstrate proof of concept by developing the most basic version of their ideas to test their viability, collect data and make adjustments, and attract the interest of... View Details