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All HBS Web
(1,878)
- People (7)
- News (462)
- Research (696)
- Events (1)
- Multimedia (3)
- Faculty Publications (222)
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- 25 Sep 2012
- First Look
First Look: September 25
that while INRIX's industry-leading technology platform and customized services had set the firm apart, large location-based services companies could more easily enter the sector, posing a significant...
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Sean Silverthorne
- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
the best market data. But not anymore, says Dubrowski. Overpricing, not overbuilding, is the market's biggest problem. Today, his twenty-two-person firm pays upward of $400,000 a year for subscription data services, the same services that...
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- 25 Apr 2014
- Research & Ideas
To Pay or Not to Pay: Argentina and the International Debt Market
favorable court judgment was possible with the right covenants; collecting on that debt was not. Finding "attachable assets" that successful litigants could access remains challenging to this day, since sovereign nations have...
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by Laura Alfaro
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
against and refusing service to WikiLeaks. The attacker and the cause? A crowd (I don't know what else to call it, since it is not an organized group) that calls itself Anonymous and that was spawned by ideas exchanged on an Internet...
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by James L. Heskett
- 17 Jul 2006
- Lessons from the Classroom
Developing a Strategy for Digital Convergence
the blink of an eye. Wireless is another enabling technology, allowing the computer and other digital devices to access the Internet and other networks from an ever-increasing number of remote locations. In a business with strong network...
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- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
of practices, "Ask team members what would work for them, their service area, customers, and work colleagues." Stacy Krauss suggests that "Employers who give employees flexibility win in the longer term due to loyalty and a...
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by James Heskett
- 28 Oct 2008
- First Look
First Look: October 28, 2008
who regulate access to, and interactions around, the platform. We present evidence on Facebook, TopCoder, Roppongi Hills, and Harvard Business School to document the "regulatory" role played by MSPs. We find MSPs use nuanced...
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Martha Lagace
- 07 Apr 2009
- First Look
First Look: April 7, 2009
Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of View Details
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Martha Lagace
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
don’t have to go through an intermediary to access these choices. Some people would contend that the consumer has more control.” Similarly, consumers can have a greater say over how their financial assets are managed—from opting for a...
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- 25 Jun 2013
- First Look
First Look: June 25
Business School Case 613-045 Managing with Analytics at Procter & Gamble Senior management at P&G has put a strong emphasis on using data to make "better, smarter, real-time business decisions." The Global Business View Details
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Anna Secino
- 12 Jun 2012
- First Look
First Look: June 12
Anand Piramal and his team sought to "democratize healthcare" in India through the development of a new service delivery model. If Henry Ford could build and deliver cars to everyone in the United States, Piramal thought, then...
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Sean Silverthorne
- 18 Jun 2001
- Research & Ideas
When In-House Research Isn’t Enough
For many decades, corporate research and development has been pretty much an "inside job." The road to innovative new products and services began and ended with a company's internal R&D. But according to HBS assistant...
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by Jim Aisner
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
dormant at the time. But with the growth of the microprocessor and of biotechnology in the late 1970s, as well as the deregulation of the airline and financial services industries, new opportunities for eager entrepreneurs were created....
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by Susan Young
- 29 Jan 2013
- First Look
First Look: Jan. 29
utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S....
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Sean Silverthorne
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Frei is the UPS Foundation Professor of Service Management at HBS and is the author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Joseph Fuller: Focus on doing what is possible The most important impact...
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by Dina Gerdeman
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
of 1949 Adjunct Professor of Business Administration at Harvard Business School. "The team discovered that having access to laptops and finding uses for them wasn't the main problem. A greater problem was financing the purchase and...
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- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
new offering that would "change the way people experience TV." The new service would allow consumers to bypass traditional cable and satellite delivery and use the Internet to access live streams...
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Sean Silverthorne
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
distribution: (1) assistance selecting funds that are harder to find or harder to evaluate, (2) access to funds with lower costs excluding distribution costs, (3) access to higher performing funds, (4)...
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Martha Lagace
- 30 Jun 2009
- First Look
First Look: June 30
paper from SSRN ($5): http://papers.nber.org/papers/w15023 Variation in Experience and Team Familiarity: Evidence from Indian Software Services Authors:Robert S. Huckman and Bradley R. Staats Abstract In settings ranging from product...
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Martha Lagace
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
products or services look beyond their self-interest and work to collectively build the institutional infrastructure, they—and society as a whole—are more likely to prosper. Publisher's link:...
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Dina Gerdeman