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- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
their entrances more visible as people walked into a branch, the bank was able to substantially improve consumer acceptance. Lesson 4: Recognize That Customers' Response To Technology Varies. It is very... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
of our interview with authors Rajiv Lal and José B. Alvarez, they discuss what the future of storefront retailing looks like and how its transformation will also change the economy and society. Sean Silverthorne: What is happening to the... View Details