back to work - Publications - Faculty & Research

20 Jul 2016
Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

differently about the design of their planes, especially as first-class cabins continue to add space and amenities. He would like to work with airlines View Details

Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel

15 Nov 2004
Research & Ideas

Solving the Health Care Conundrum

coordinated and aligned to focus on one or more specific diseases or conditions, such as cancer or heart disease. The organizational structure and staffing, work processes, and facilities will evolve View Details

Keywords: by Michael E. Porter; Health

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge Feedback or ideas to share? Email the View Details

Keywords: by Bill George

07 Feb 2007
Research & Ideas

Dividends from Schumpeter’s Noble Failure

so detailed an investigation as would be necessary I would have to have a whole research staff working for me." To another friend, he wrote, "I am still a slave View Details

Keywords: by Thomas K. McCraw

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

individual entrepreneurs and organizations. But, in the age of M-form corporations, managing "implies responsibility for attempting to shape the economic environment, for planning, initiating, and carrying through changes in that... View Details

Keywords: by Pankaj Ghemawat

11 Dec 2006
Research & Ideas

Fixing Price Tag Confusion

says Groceries $88, Delivery $8? In a recent working paper titled "The Framing Effect of Price Format," HBS Associate Professor Luc Wathieu and coauthor Marco Bertini of the London Business School attempt to... View Details

Keywords: by Sean Silverthorne; Retail

17 Mar 2011
Research & Ideas

Harvard Business School Faculty Comment on Crisis in Japan

who was working in Tokyo last week when tremors hit the city. He left his office to drive home. The usual 10-minute trip lasted four hours. Despite their lack of knowledge of what was happening and the full... View Details

Keywords: Re: Multiple Faculty

05 Dec 2007
Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions View Details

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

merchandise categories or sub-categories online. Best Buy, for example, allots floor space only to higher-end televisions—commodity-level TVs are mostly merchandised online. Virtually all major retailers have rolled out or are... View Details

Keywords: Re: Rajiv Lal; Retail

02 Sep 2002
Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

crossed the American border.HBS Working Knowledge: As you and Lina Gálvez-Muñoz write in the first chapter of your new book, the word "multinational" usually conjures up images of American firms. You have chosen View Details

Keywords: by Sarah Jane Johnston & Martha Lagace

27 May 2020
Research & Ideas

What South Korea Teaches the World About Fighting COVID

In a world devastated by the COVID-19 pandemic, the Republic of Korea (South Korea) has been able to effectively combat the disease without ever imposing a full lockdown of its economy. How did the country accomplish its success, and what... View Details

Keywords: by Doug J. Chung; Health

22 Aug 2012
Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

money I spend on advertising is wasted; the trouble is I don't know which half.' " For the past several decades Silk has devoted himself to prying open the black box, understanding the economics underlying the View Details

Keywords: by Michael Blanding; Advertising

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

their entrances more visible as people walked into a branch, the bank was able to substantially improve consumer acceptance. Lesson 4: Recognize That Customers' Response To Technology Varies. It is very... View Details

Keywords: by Raymond Burke; Retail

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

of our interview with authors Rajiv Lal and José B. Alvarez, they discuss what the future of storefront retailing looks like and how its transformation will also change the economy and society. Sean Silverthorne: What is happening to the... View Details

Keywords: by Sean Silverthorne; Retail

26 May 2003
Research & Ideas

Corporate Transparency Improves For Foreign Firms in U.S. Markets

Are international firms that interact with U.S. capital, labor, and product markets more likely to be more transparent than companies without those interactions? In this e-mail interview, HBS Suraj Srinivasan delves into a recent View Details

Keywords: by Cynthia Churchwell

04 Sep 2012
Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

solid data to answer the question of who mattered. So he made lists of US presidents and British prime ministers that dated back to George Washington in 1789 and Britain's... View Details

Keywords: by Kim Girard

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

discuss each of these myths in turn. Size Of The Reward Loyalty programs do not really work in grocery stores because the rewards that grocery retailers can afford to offer are too small. They cannot offer... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

28 May 2007
Research & Ideas

How Property Ownership Changes Your World View

What happens when a person owns property? Aside from the well-established financial benefits of equity and potential access to credit, there is the equally strong pull of the American Dream and everything it suggests—the idea that through... View Details

Keywords: by Julia Hanna

22 Dec 2003
Research & Ideas

Why Negotiation is Like Jazz

Substantive information, which concerns facts or perceptions underlying the negotiation. Procedural information, which helps you understand, manage, and advance the process of negotiating. At the macro level, like a composer learning how View Details

Keywords: by Kathleen L. McGinn

03 Jan 2016
Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

applicability to management Holcomb, Holmes Jr., and Connelly’s work produced important findings that offer lessons about coaching--and potentially about corporate managerial leadership as well. First,... View Details

Keywords: by Boris Groysberg & Abhijit Naik; Sports

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