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  • January 2008 (Revised January 2008)
  • Case

Two Brattle Center: A Mental-Health Clinic in Search of a Viable Operating Model

By: Robert G. Eccles
Two Brattle Center (TBC) is a struggling for-profit private mental health clinic based in Harvard Square. Its founder, Dr. Joan Wheelis, is a nationally recognized practicing psychiatrist who has developed outpatient treatment programs based on Dialectical Behavior... View Details
Keywords: Business Model; For-Profit Firms; Decision Choices and Conditions; Financial Strategy; Health Care and Treatment; Health Disorders; Medical Specialties; Nonprofit Organizations; Emotions; Health Industry; United States
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  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

Probing the productivity and morale toll The anonymized nature of the data made it difficult to discern the quality of the meetings and email communication, and the impact on employees’ well-being. The study also didn’t include the time... View Details
Keywords: by Danielle Kost
  • 28 Nov 2023
  • Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

think, what they fear, and whose esteem they want. It is not enough to have a friend or an informal relationship to supplement the lack of formal protections; you need, in addition, to understand the moral economy of a place, meaning how... View Details
Keywords: by Sean Silverthorne
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

says Harvard Business School professor Hirotaka Takeuchi, was their dedication to responding to the needs of employees and the community first, all with the moral purpose of serving the common good. Less important for these companies, he... View Details
Keywords: by Dina Gerdeman
  • Research Summary

Land in China's Political Economy

By: Meg Rithmire

Land Bargains and Chinese Capitalism: The Politics of Property Rights under Reform

Published October 2015

China since the 1980s has been the scene of unprecedented efforts at urban construction and growth, even in the absence of privatization... View Details

  • 26 Mar 2014
  • HBS Seminar

Brian Kahin, MIT

  • 03 Jun 2013
  • Research & Ideas

The Power of Rituals in Life, Death, and Business

food—including food as mundane as a carrot. Future experiments will delve into whether rituals affect productivity and morale in the workplace. A Sense Of Control Norton and Gino teamed up to conduct a series of grief experiments, which... View Details
Keywords: by Carmen Nobel
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

contemplated lies within the jurisdiction of the group or whether it might conflict with the policy of some higher echelon.” “To lower morale and with it, production, be pleasant to inefficient workers; give them undeserved promotions.... View Details
Keywords: by Dina Gerdeman
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

PeopleImages Convicted stockbroker Bernie Madoff knew exactly what he was doing when he stole billions from clients, yet the financial advisor didn’t pull off the biggest Ponzi scheme in the United States by himself. He had the help of unwitting accomplices—hundreds of... View Details
Keywords: by Dina Gerdeman
  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

with the whole person? In a service industry, where most jobs can be described as "menial" and entry-level, he retains employees and maintains morale by embodying his belief that "every person is created in God's image and... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

Communication: Lessons from 9/11, Paul Argenti writes, “What I discovered is that, in a time of extreme crisis, internal communications take precedence. Before any other constructive action can take place—whether it's serving customers or reassuring investors—the View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

use business to improve society comes from “some moral compass and a calling of, ‘I really have to do this,’” says Khanna. “This translates into leaving money on the table in the short term. But that money on the table turns out to buy an... View Details
Keywords: by Sean Silverthorne
  • Web

Curriculum - Business & Environment

relentlessly. They make better decisions than humans in an increasing number of contexts. They are unconstrained by moral boundaries. Are these technologies different from other ground-breaking technologies such as electricity, nuclear... View Details
  • Web

Faculty - Creating Emerging Markets

intermediaries , financial reporting , financial statement analysis Interviews Kutayba Alghanim Nien-he Hsieh Kim B. Clark Professor of Business Administration Research Interests : corporate accountability , corporate governance , corporate values/value systems ,... View Details
  • 26 Apr 2022
  • Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

“A lot of team members have really similar experiences,” Sneath said. “They feel connected, engaged, and proud of what we’re building.” They come to trust the company, its leadership, and the moral community of which they are a part, for... View Details
Keywords: by Ranjay Gulati
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

around them. The circumstances of work have become more difficult. Their responses included: “Keeping morale and motivation up amongst employees while they are dealing with the stress of COVID-19 as well as parenting/schooling children... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 24 Feb 2021
  • Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

and who exhibit moral courage, than to ensure that our alumni are competent businesspeople.” About the Author Lane Lambert is a writer based in the Boston area. [Image: Shutterstock/Evgeny Freyer] Which historical events do you think... View Details
Keywords: by Lane Lambert
  • September–October 2020
  • Article

A New Model for Ethical Leadership

By: Max Bazerman
Rather than try to follow a set of simple rules (“Don’t lie.” “Don’t cheat.”), leaders and managers seeking to be more ethical should focus on creating the most value for society. This utilitarian view, Bazerman argues, blends philosophical thought with business school... View Details
Keywords: Social Value; Leadership; Moral Sensibility; Ethics; Decision Making; Corporate Social Responsibility and Impact; Society
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  • 2024
  • Working Paper

The Fading Light of Democratic Capitalism: How Pervasive Cronyism and Restricted Suffrage Are Destroying Democratic Capitalism as a National Ideal…and What to Do about It

By: Malcolm S. Salter
What are we to do about declining public trust and confidence in democratic capitalism, which many citizens consider a cornerstone of our national ideology and identity? While the answer is not entirely clear, I argue in this essay that any effort aimed at restoring... View Details
Keywords: Government Administration; Economic Systems; Trust; United States
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