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  • 20 Aug 2009
  • Working Paper Summaries

A Decision-Making Perspective to Negotiation: A Review of the Past and a Look into the Future

Keywords: by Chia-Jung Tsay & Max H. Bazerman
  • August 1978 (Revised April 1987)
  • Supplement

Assistant Professor Graham and Ms. Macomber (B)

Supplements the (A) case. View Details
Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry
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  • August 1978 (Revised December 1986)
  • Case

Assistant Professor Graham and Ms. Macomber (A)

By: C. R. Christensen
A student takes a position on a case which is in conflict with the other students' conclusions. The professor believes the student's answer is correct but does not indicate so in class. As a result, the student withdraws from further class participation. View Details
Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry
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  • Article

Managing the Unknowable: The Effectiveness of Early-stage Investor Gut Feel in Entrepreneurial Investment Decisions

By: Laura Huang and Jone L. Pearce
Using an inductive theory-development study, a field experiment, and a longitudinal field test, we examine early-stage entrepreneurial investment decision making under conditions of extreme uncertainty. Building on existing literature on decision making and risk in... View Details
Keywords: Entrepreneurship; Venture Capital; Risk and Uncertainty; Decision Making; Emotions; Performance Effectiveness
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  • November 2007
  • Supplement

Differences at Work: Allie (C)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: (C) HBS Case No. 9-408-056 Allie decides not to pursue a sexual harassment charge and instead remedies the situation by transferring to the marketing division in her company. She reflects on how powerless the situation made her feel and how it... View Details
Keywords: Emotions; Ethics; Working Conditions; Rank and Position; Power and Influence
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  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational Excellence in Retailing (COER)... View Details
Keywords: by Carmen Nobel; Health
  • 01 Dec 2017
  • News

The Future of VR is Animated Bunnies

experience—downloaded as an app to a VR headset—is more like a Choose Your Own A dventure book. Users’ decisions shape the storyline, while their interactions with the characters do something even more remarkable: create an emotional... View Details
Keywords: Janelle Nanos
  • 01 Oct 1996
  • News

An Atypical Case — Robin G. Berglund (MBA 1971)

soberly. "I think the best way I can help children is to work to improve the emotional health of their parents and families." "I think the best way I can help children is to work to improve the emotional... View Details
Keywords: Thomas Frick
  • 27 Mar 2019
  • News

Fulfilling Their Promise

they might develop character, leadership skills, and self-confidence, Schooner finds she’s grown personally as well. Her leadership qualities were obvious, having used her business acumen to build a financially stable organization, but she didn’t have View Details
Keywords: Maureen Harmon; mentoring
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

variable analysis and use the differences in the likelihood of retirement driven by Social Security retirement incentives in the United States to find a sizable increase in purpose in life as an outcome of retirement.” Emotional... View Details
  • 28 Apr 2020
  • News

Lessons from a COVID Survivor

Radha Ruparell (MBA 2008) Radha Ruparell (MBA 2008) When Radha Ruparell (MBA 2008) fell ill with COVID-19, she wasn’t prepared for the physical and emotional rollercoaster that the ensuing weeks would bring. On day 16 of her illness,... View Details
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

Teresa M. Amabile's research centers on how the work environment can influence the motivation, creativity, and performance of individuals and teams. A recent study focused on the influence of team leaders on these factors. Professor Amabile and New Business publisher... View Details
Keywords: Re: Teresa M. Amabile

    Thomas J. Burrell

    Burrell created his agency to capitalize on the untapped potential of the black market in America, and in the process, he became a pioneer of target marketing and built the largest black-owned advertising agency in the United States. He developed breakthrough... View Details
    Keywords: Services
    • June 2010 (Revised September 2012)
    • Teaching Note

    Patient Flow at Brigham and Women's Hospital (TN) (A) and (B)

    By: Anita L. Tucker
    Teaching Note for 608171 and 608172. View Details
    Keywords: Business Processes; Change; Employees; Emotions; Health Care and Treatment; Health Industry
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    • 2009
    • Working Paper

    A Decision-making Perspective to Negotiation: A Review of the Past and a Look into the Future

    By: Chia-Jung Tsay and Max H. Bazerman
    Through the decision-analytic approach to negotiations, the past quarter century has seen the development of a better dialog between the descriptive and the prescriptive, as well as a burgeoning interest in the field for both academics and practitioners. Researchers... View Details
    Keywords: Decision Making; Ethics; Negotiation; Behavior; Cognition and Thinking; Emotions
    Related
    • Article

    How to Avoid Executive Stress

    By: Thomas J. DeLong
    When teaching various groups of executives, the author relates the story of a man addicted to prescription drugs and his brother who is addicted to achievement. Each group relates to these two professionally successful men and sees that they live largely on the edge of... View Details
    Keywords: Behavior; Personal Development and Career; Personal Characteristics; Emotions
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    • 08 May 2022
    • Blog Post

    The Territory of Motherhood: A Reflection in Honor of Mother’s Day

    I was anticipating how helpful this community of moms would be to ease the logistical challenges of an early, quick delivery without family in town, I greatly underestimated how important their emotional support and friendships would be... View Details
    • 05 Sep 2006
    • First Look

    First Look: September 5, 2006

    pressures. Aid in the Aftermath of Hurricane Katrina: Humanizing Victims Predicts Intergroup Helping Authors:Amy J. C. Cuddy, Mindi Rock, and Michael I. Norton Publication:Group Processes and Intergroup Relations (in press) Abstract This research examines inferences... View Details
    Keywords: Sean Silverthorne
    • 17 Sep 2014
    • Sharpening Your Skills

    Sharpen Your Negotiation Skills

    Knowledge for a decade-and-a-half. Here are a number of articles and working papers you might find beneficial in upping your negotiation game. Negotiators Should Remain Cool And Collected. Right? The Role of Emotions in Effective... View Details
    Keywords: by Sean Silverthorne
    • 2016
    • Article

    Vicarious Contagion Decreases Differentiation—and Comes with Costs

    By: Ovul Sezer and Michael I. Norton
    Baumeister et al. propose that individual differentiation is a crucial determinant of group success. We apply their model to processes lying in between the individual and the group—vicarious processes. We review literature in four domains—attitudes, emotions, moral... View Details
    Keywords: Moral Sensibility; Behavior; Groups and Teams; Attitudes; Emotions
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