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All HBS Web
(1,197)
- News (170)
- Research (873)
- Events (3)
- Multimedia (14)
- Faculty Publications (717)
- Web
Business Cards Index_c6d0d0c3
Pipes Park, Scott, & Co. Pittsburgh PA Misc. Industries Braziers, Bolt & Sheathing Copper E. Pierce New Bedford MA Misc. Industries Darting Gun J.B. Robert Montreal Canada Misc. Industries Grains, Flours, Furs Sandusky City Manufacturing...
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- 01 Jun 2001
- News
HBS Press Books in Brief
Relationships as Valuable Assets, by Robert C. Blattberg, Gary Getz, and Jacquelyn S. Thomas, is the first book to provide a unifying framework and practical tools for measuring customer value — the...
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- 01 Jun 2002
- News
HBS Press Books in Brief
Gen-eral William G. Pagonis explore what it takes to be a leader in the exciting — and ever-changing — work world. Harvard Business Review on Advances in Strategy. Featuring all-new articles from experts such as Michael E. Porter, Kathleen M. Eisenhardt, and View Details
- Other Article
My Favorite Slide: The Entrepreneurial Gap Applied to Health Care
By: Robert S. Kaplan and Robert Simons
Value-based health care increases physicians’ accountability for patient outcomes. Many have resisted, claiming that patient outcomes are influenced by many forces outside their control, such as patient’s compliance with post-acute and rehab care. The difference...
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Kaplan, Robert S., and Robert Simons. "My Favorite Slide: The Entrepreneurial Gap Applied to Health Care." NEJM Catalyst (March 8, 2017). (Blog Post.)
- October 2010
- Article
The Emerging Capital Market for Nonprofits
By: Robert S. Kaplan and Allen S. Grossman
Many of our largest and most successful companies today did not exist 50 years ago. During this same time interval, companies that ranked among top in the 1960s have disappeared, been merged out of existence, or become much smaller presences in the U.S. industrial...
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Keywords:
Capital Markets;
Investment Funds;
Philanthropy and Charitable Giving;
Corporate Accountability;
Management Practices and Processes;
Infrastructure;
Corporate Social Responsibility and Impact;
Performance Effectiveness;
Nonprofit Organizations
Kaplan, Robert S., and Allen S. Grossman. "The Emerging Capital Market for Nonprofits." Harvard Business Review 88, no. 10 (October 2010).
- summer 1988
- Article
Simultaneous Signaling to the Capital and Product Markets
By: David S. Scharfstein, Robert Gertner and Robert Gibbons
Scharfstein, David S., Robert Gertner, and Robert Gibbons. "Simultaneous Signaling to the Capital and Product Markets." RAND Journal of Economics 19, no. 2 (summer 1988): 173–190.
- Article
Formal Measures in Informal Management: Can a Balanced Scorecard Change a Culture?
By: Robert Gibbons and Robert S. Kaplan
Agency theorists, historically, have analyzed what kinds of performance measures should be used in formal incentive contracts. For example, after Kaplan-Norton proposed a balanced scorecard of both financial and non-financial measures, some envisioned its role only in...
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Keywords:
Relational Contracts;
Performance Measurement;
Informal Management;
Balanced Scorecard;
Economics;
Mathematical Methods
Gibbons, Robert, and Robert S. Kaplan. "Formal Measures in Informal Management: Can a Balanced Scorecard Change a Culture?" American Economic Review: Papers and Proceedings 105, no. 5 (May 2015).
- Web
Courses by Faculty Unit - Course Catalog
Opportunities in the Restaurant Industry Michael S. Kaufman Andy Pforzheimer Spring2025 Q3Q4 3.0 Changing the World: Life Choices of Influential Leaders (also listed under Accounting & Management and Organizational Behavior) View Details
- Web
Leading Race Work in Business Schools - Race, Gender & Equity
a focus on leadership, identity, and organizational culture change. Tony Mayo Tony Mayo is the Thomas S. Murphy Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the Organizational...
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- Article
Productivity Measurement and Management Accounting
By: R. Banker, S. Datar and Robert S. Kaplan
Banker, R., S. Datar, and Robert S. Kaplan. "Productivity Measurement and Management Accounting." Journal of Accounting, Auditing & Finance 4, no. 4 (Fall 1989): 528–554.
- 01 Oct 2002
- News
Books
The Heart of Change by John P. Kotter and Dan S. Cohen Searching for a Corporate Savior by Rakesh Khurana Making Markets: How Firms Can Design and Profit from Online Auctions and Exchanges by Ajit Kambil and Eric Van Heck Leading Terms:...
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- 01 Apr 1999
- News
Alumni Career Services Update
With his enthusiasm and expertise in helping others polish their résumés, plot job search strategies, and execute savvy career moves, Robert S. ("Bob") Gardella has become a popular contact for HBS alumni...
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Keywords:
Eileen K. McCluskey
- 23 Feb 2016
- First Look
February 23, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50625 February 2016 Harvard Business Review The Harvard Contest That’s Trying to Improve Health Care Delivery By: Hamermesh, Richard G., Robert S. Huckman,...
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Keywords:
Sean Silverthorne
- Web
Bibliography | Baker Library | Bloomberg Center | Harvard Business School
Commercial, and Documentary Photography.” Corporate Patronage of Art & Architecture in the United States, Late 19th Century to the Present, ed. Monica Jovanovich and Melissa Renn. New York: Bloomsbury Visual Arts, Bloomsbury Publishing, Inc., 2019, 63–76.Elson, View Details
- June/July 1997
- Article
Why Does Business Need a Balanced Scorecard? Part II
By: Robert S. Kaplan and David Norton
Keywords:
Balanced Scorecard
- Article
The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit
By: Junaid Nabi and Robert S. Kaplan
The Centers of Medicare and Medicaid Services (CMS) recently announced that it will be removing more...
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Keywords:
Ambulatory Care;
Payment Policy;
Health Care and Treatment;
Governing Rules, Regulations, and Reforms
Nabi, Junaid, and Robert S. Kaplan. "The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit." Health Affairs Blog (June 2, 2021).
- May 2017
- Supplement
Boston Children's Hospital Process Map Video
By: Robert S. Kaplan and Mary Witkowski
The 13 minute video simulates a discussion among orthopedic surgeons and cast room technicians about the processes and resources used when applying long leg casts for patients. The video should be used when teaching Boston Children’s Hospital (Abridged) case, #914-407,...
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Keywords:
Activity Based Costing;
Healthcare Costing;
Process Maps;
Activity Based Costing and Management;
Health Care and Treatment
Kaplan, Robert S., and Mary Witkowski. "Boston Children's Hospital Process Map Video." Harvard Business School Multimedia/Video Supplement 117-703, May 2017.
- August 2015 (Revised August 2015)
- Case
Hoag Orthopedic Institute
By: Robert S. Kaplan and Jonathan Warsh
Two groups of orthopedic surgeons form a joint venture with a community hospital to establish Hoag Orthopedic Institute, a for-profit hospital and two ambulatory service centers. By controlling and integrating all aspects of the patients' medical treatment, the...
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Keywords:
Outcomes Measurement;
Bundled Payment;
Health Care;
Activity-based Costing And Management;
Measurement and Metrics;
Activity Based Costing and Management;
Competitive Strategy;
Medical Specialties;
Health Care and Treatment;
Outcome or Result;
Health Industry
Kaplan, Robert S., and Jonathan Warsh. "Hoag Orthopedic Institute." Harvard Business School Case 115-023, August 2015. (Revised August 2015.)
- August 1994
- Case
Topcon Corporation: Production Control System
By: Robin Cooper and Robert S. Kaplan
Keywords:
Production
Cooper, Robin, and Robert S. Kaplan. "Topcon Corporation: Production Control System." Harvard Business School Case 195-082, August 1994.