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- Faculty Publications (236)
Show Results For
- All HBS Web (936)
- Faculty Publications (236)
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
customer acquisition approach. Communication programs must be tailored to the desired customer segments. The engineering company, dealing with a relatively small number of customers (twenty to thirty), developed a so-called... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 10 Jan 2012
- First Look
First Look: January 10
indices. In a validation test, we find that relative sentiment is correlated with the relative prices of dual-listed companies. Global sentiment is a contrarian predictor of country-level returns. Both... View Details
Keywords: Sean Silverthorne
- 29 May 2006
- What Do You Think?
How Important Is the “Service Sector Effect” on Productivity?
motives, our paradigms, and what we are willing to accept and ignore to get what we think that we need." C. J. Cullinane was concerned that "This trend (service sector relative growth) will indeed catch up with the United States... View Details
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
concluded that alternative packaging solutions weren’t as green as they purported to be if they didn’t perform well in their main function: storing and preserving the food they contained. Recognizing they would need to use plastic... View Details
Keywords: by Ranjay Gulati
- 24 Dec 2013
- First Look
First Look: December 24
Working Papers Managing the Family Firm: Evidence from CEOs at Work By: Bandiera, Oriana, Andrea Prat, and Raffaella Sadun Abstract—CEOs affect the performance of the firms they manage, and family CEOs seem to weaken it. Yet little is... View Details
Keywords: Carmen Nobel
- 23 Jan 2018
- First Look
First Look at New Research and Ideas, January 23, 2018
work pace patterns provide evidence for a time discounting mechanism: workers discount idle time when it is relatively distant but act to avoid it increasingly as it becomes more proximate. Finally, Study 4 demonstrates that the... View Details
Keywords: Sean Silverthorne
- Web
Supplemental Financial Information - Financial Report 2015
past five years. HMC’s third investment objective is to achieve top-quartile performance relative to a peer group consisting of the next 10 largest university endowments on a rolling five-year annualized... View Details
- 10 Jan 2005
- Research & Ideas
How to Put Meaning Back into Leading
organizational behavior. Our ideas have been profoundly influenced by these early scholars. Q: What concerns you about the emphasis of leadership studies on economic performance rather than social impact? A: In more recent organizational... View Details
Keywords: by Martha Lagace
- 10 Oct 2007
- First Look
First Look: First Look: October 10
defeated by a less reformist coalition. Stock prices of government-controlled companies that had been slated for definite privatization by the BJP dropped by 3.5 percent relative to private firms. Surprisingly, government-controlled... View Details
Keywords: Martha Lagace
- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
Abstract—We investigate how the scientific community's perception of a scientist's prior work changes when one of his articles is retracted. Relative to non-retracted control authors, faculty members who experience a retraction see the... View Details
Keywords: Sean Silverthorne
- 15 Jul 2014
- First Look
First Look: July 15
performance to provide quantitative insight into the link between a firm's business model choices and its profit consequences. The method is applied to Walmart by building a qualitative representation of its business model and mapping... View Details
Keywords: Carmen Nobel
- 07 Mar 2024
- Blog Post
IFC India: Green-tech Entrepreneurship in India
by building a strong & technically capable brand which is defensible vs. going to the larger retail side first. Technology/Operations: Beyond the development of battery chemistries for the India context, Log 9's methodical use of data to enhance battery View Details
- 18 Oct 2004
- Research & Ideas
The Bias of Wall Street Analysts
commissions, albeit lower, still exist, but they represent a relatively minor source of revenue for the big brokerages compared to investment banking fees. Either way, the cost of sell-side research, estimated at over $8 billion in total,... View Details
- 30 Sep 2014
- First Look
First Look: September 30
and high levels of press freedom. We further demonstrate that suppliers perform better when they serve buyers located in countries where consumers are wealthy and socially conscious. Taken together, these findings suggest the importance... View Details
Keywords: Sean Silverthorne
- 08 Sep 2010
- First Look
First Look: September 8, 2010
that ethnically Chinese firms in China do not outperform non-ethnically Chinese firms by a set of conventional profitability measures. We also find that the performance of ethnically Chinese firms deteriorates over time. One hypothesis... View Details
Keywords: Sean Silverthorne
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
on the Ideal Gas Law and its effects on a football’s pounds per square inch (PSI) of air pressure. TRADITION OF SUCCESS The class discussion evolved from whether the Patriots were guilty of doctoring footballs to the larger issue of how the team sustains such a high,... View Details
- 15 Oct 2013
- First Look
First Look: October 15
encouraged even relative strangers to hold each other accountable for progress. Thus the team scaffolds enabled the construction of group coordination processes among fluid groups. Quantitative analysis showed that View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
What It Takes: Minorities in the Executive Suite
some difficult twists and turns. Promotions, for instance, are typically much harder to come by in the early stages of their careers than they are for whites. And once they make the leap into middle and upper management, these trailblazers have to put together a... View Details
Keywords: by Judith A. Ross
- 01 Dec 2007
- News
Learning to Lead
in addition to its focus on managing relationships, the case introduces the concept of career management, with exhibits that include Keller’s analysis of his career options after HBS, an overview of his life plan, and copies of his View Details
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
experiencing a threat to their abilities, individuals who misrepresent their performance as better than it actually is boost their feelings of competence. We situate these findings in the literature on self-protection. We show that this... View Details
Keywords: Dina Gerdeman