Personal Services - Publications - Faculty & Research

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

managing through the pandemic. The topics: people and personal management, strategy, marketing, and organizational design. PEOPLE AND PERSONAL MANAGEMENT Tip: Guide your team to create new norms, protocols,... View Details

Keywords: by Sean Silverthorne

03 Jun 2014
First Look

First Look: June 3

https://www.hbs.edu/faculty/Pages/download.aspx?name=14-113.pdf Cases & Course Materials Harvard Business School Case 814-010 Experience! The Finger Lakes: The Groupon Partnership Decision In 2010, Experience! The Finger Lakes (ExperienceFLX), a tour operator... View Details

Keywords: Sean Silverthorne

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business Administration, studies how people can lead more... View Details

Keywords: by Jen McFarland Flint

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

Frances X. Frei, UPS Foundation Professor of Service Management. Too often, people are advised or feel pressured to bury the special or quirky aspects of their personalities, recalibrate their speaking or View Details

Keywords: by Christina Pazzanese, Harvard Gazette

Fast Answer

Resources for Investment Management and Financial Analysis

public and private companies, investment firms, capital transactions, and people. Provides sophisticated retrieval and personalization tools to create numerous reports. Individual account required. Please see the More... View Details

06 Sep 2016
First Look

September 6, 2016

between portfolio choice and return realizations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51573 In Press Journal of Personality and Social Psychology Risky Business: When Humor Increases and Decreases Status By:... View Details

Keywords: Carmen Nobel

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details

Keywords: by Sean Silverthorne

Web

2.1.3 Classroom Recording, Photography & Social Media - MBA

candid classroom discussion, relying on the open exchange of information and ideas, and thus necessitating risk-taking to help students achieve deeper understanding and realize personal growth. Consistent with the School’s community... View Details

01 Oct 1999
News

Banking on Success

of change. The unprecedented flood of mergers and acquisitions, the advent of the global marketplace, the stock market's dizzying rise, and the capricious fortunes of technology-based companies have made financial services a fascinating... View Details

Keywords: Deborah E. Blagg

16 Oct 2015
Blog Post

HBS and the Arts

public school students from all over New York City would meet to discuss one or two works of art from the collection in depth. The conversation was moderated by a wonderful museum educator named Rika Burnham, who had a talent for allowing our View Details

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

something in return for your concession, try to explicitly—but diplomatically—demand reciprocity. For example, consider the following negotiation between an IT services firm and a client. The client suggests that the IT firm's cost... View Details

Keywords: by Deepak Malhotra

23 Apr 2018
Research & Ideas

Sponsorship Programs Could Actually Widen the Gender Gap

well, too. Sponsorship is a pretty new concept, but it’s becoming more popular, especially in professional service firms.” Sponsorship programs are meant to boost confidence among protégés, increasing the likelihood that they will compete... View Details

Keywords: by Carmen Nobel

Web

Physical Disabilities & Learning Differences - MBA

the MBA Student & Academic Services (SAS) team and works directly with students on their accommodation needs. This person works collaboratively with students to address their particular needs, which includes... View Details

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

sectors of a developed economy cannot. He says, "jobs that create wealth are the absolute foundation for any economy this excludes most of the 'non-tradable' (largely personal service) jobs." While manufacturing jobs are among the most... View Details

Keywords: by James Heskett; Manufacturing

30 Jul 2018
Research & Ideas

Why Ethical People Become Unethical Negotiators

Fortune article. “We knew it was statistically impossible. As a collective, we always kind of wondered: How the hell does he do it? Every person was curious. But that’s where it stopped. You’d stop yourself from wondering. You’d say,... View Details

Keywords: by Dina Gerdeman

18 May 2023
News

India's New Money Managers

When Priti Rathi Gupta (OPM 49, 2017) was 16 years old, her father handed her his investment portfolio and asked her what she could make of it. She was befuddled. "He realized that, although I had schooling in what we call commerce, I didn't really know much about... View Details

Keywords: Maureen Harmon

04 Apr 2024
News

The Making of a Medical Milestone

On March 16, doctors at the Massachusetts General Hospital made history when they successfully transplanted a kidney from a genetically modified pig to a living human. The groundbreaking procedure marked a significant milestone in animal-to-human transplant, or... View Details

Keywords: Margie Kelley

Web

Research - Behavioral Finance & Financial Stability

2007-2009. They find evidence that suggests that fund managers’ personal experiences were highly determinate of both the quantity and quality of these risky assets held prior to the crisis. See Sergey’s other research work here , Samuel’s... View Details

17 Oct 2017
First Look

First Look at New Research and Ideas, October 17, 2017

disappeared (study 5), robust to personal experience with temporary sharing (studies 6A & 6B), and holds even among friends (studies 7A & 7B). Temporary sharing may bring back forgetting, but not without introducing new... View Details