Filter Results:
(1,171)
Show Results For
- All HBS Web
(1,970)
- People (2)
- News (289)
- Research (1,171)
- Events (33)
- Multimedia (12)
- Faculty Publications (748)
Show Results For
- All HBS Web
(1,970)
- People (2)
- News (289)
- Research (1,171)
- Events (33)
- Multimedia (12)
- Faculty Publications (748)
Sort by
- 08 Nov 2016
- First Look
November 8, 2016
relationship between the complexity of an environment, the sophistication of the problem-solving processes and procedures used to optimally map problem statements into strategic actions, and the organizational structures that are best... View Details
Keywords: Sean Silverthorne
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
matters and well-applied filters, makeup, or hairstyles could optimize the visual aspect of charisma. However, knowing a potential employee’s “charisma score”—a measure the researchers created—could also uncover hidden bias and force... View Details
Keywords: by Kara Baskin
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
organization or in a decision-making role,” Chang says, “you can have optimism that any progress you made will probably persist beyond your tenure.” You Might Also Like: Career Advice for Minorities and Women: Sharing Your Identity Can... View Details
Keywords: by Michael Blanding
- 17 Feb 2020
- Sharpening Your Skills
How Entrepreneurs Can Find the Right Problem to Solve
best locations to capture interest, email addresses, and demographic data. If your potential customers found you through social media tests or googling, you’ve proven they were interested enough to learn more, that your search engine View Details
Keywords: by Julia Austin
- 01 Apr 2024
- In Practice
Navigating the Mood of Customers Weary of Price Hikes
or other macroeconomic factors. With these factors in mind, here are four things to focus on in 2024: Balancing margins and volume. For decisions about whether to adjust prices, it is not simply a question of how high prices can go, but rather how to View Details
- 29 Nov 2022
- Research & Ideas
How Much More Would Holiday Shoppers Pay to Wear Something Rare?
companies, however, struggle to find the optimal balance. While Farronato’s research shows that producing fewer items allows retailers to charge more for them, if companies produce too few, they also risk losing out on additional sales.... View Details
- 24 Jul 2000
- Research & Ideas
Value Maximization and Stakeholder Theory
of decisions regarding any of a firm's constituencies. The world may be complex and difficult to understand. It may leave us in deep uncertainty about the effects of any decisions we may make. It may be governed by complex dynamic systems that are difficult to View Details
Keywords: by Michael C. Jensen
- 29 May 2012
- First Look
First Look: May 29
strategist to develop the optimal strategy without a comprehensive optimization. And it derives some broader organizational implications. Download the paper: http://www.hbs.edu/research/pdf/12-102.pdf Cases & Course MaterialsHeavy... View Details
Keywords: Sean Silverthorne
- March 2025 (Revised June 2025)
- Case
Designing the Future of Work: Atlassian's Distributed Work Practices
By: Ashley Whillans and Gabriel Rondón Ichikawa
In early 2020, the software company Atlassian made a bold commitment: employees could work from anywhere—forever. While many tech peers reversed course on remote work, Atlassian worked to optimize their fully distributed model across 13 countries. This case follows... View Details
Keywords: Transformation; Working Conditions; Management Practices and Processes; Product Development; Organizational Culture; Business Strategy; Employees; Technology Industry
Whillans, Ashley, and Gabriel Rondón Ichikawa. "Designing the Future of Work: Atlassian's Distributed Work Practices." Harvard Business School Case 925-029, March 2025. (Revised June 2025.)
- Article
The Role of Interactivity in Local Differential Privacy
By: Matthew Joseph, Jieming Mao, Seth Neel and Aaron Leon Roth
We study the power of interactivity in local differential privacy. First, we focus on the difference between fully interactive and sequentially interactive protocols. Sequentially interactive protocols may query users adaptively in sequence, but they cannot return to... View Details
Joseph, Matthew, Jieming Mao, Seth Neel, and Aaron Leon Roth. "The Role of Interactivity in Local Differential Privacy." Proceedings of the IEEE Annual Symposium on Foundations of Computer Science (FOCS) 60th (2019).
- February 2018
- Article
Retention Futility: Targeting High-Risk Customers Might Be Ineffective.
By: Eva Ascarza
Companies in a variety of sectors are increasingly managing customer churn proactively, generally by detecting customers at the highest risk of churning and targeting retention efforts towards them. While there is a vast literature on developing churn prediction models... View Details
Keywords: Retention/churn; Proactive Churn Management; Field Experiments; Heterogeneous Treatment Effect; Machine Learning; Customer Relationship Management; Risk Management
Ascarza, Eva. "Retention Futility: Targeting High-Risk Customers Might Be Ineffective." Journal of Marketing Research (JMR) 55, no. 1 (February 2018): 80–98.
- Teaching Interest
Overview
By: Leemore S. Dafny
U.S. Healthcare Strategy
The U.S. healthcare sector accounts for 17 percent of GDP, and encompasses a diverse set of industries with public, nonprofit, and for-profit buyers and sellers. There are significant concerns about high and rising spending, and... View Details
- Teaching Interest
Executive Education: Finance for Senior Executives
By: Malcolm P. Baker
Finance for Senior Executives provides the frameworks to strategically use financial resources and position your company for future success. By examining corporate finance from both internal and external perspectives, this HBS Executive Education
- September 2008 (Revised August 2010)
- Case
Boston Teacher Residency: Developing a Strategy for Long-term Impact
By: Stacey M. Childress, Geoff Eckman Marietta and Sara Suchman
In June 2008, Jesse Solomon, the founding director of the Boston Teacher Residency (BTR), faced an important decision about the organization's strategic direction. Since its founding in 2003, 125 of its graduates had joined the Boston Public Schools (BPS) and BTR had... View Details
Keywords: Restructuring; Teaching; Entrepreneurship; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Performance Improvement; Business Strategy; Education Industry; Boston
Childress, Stacey M., Geoff Eckman Marietta, and Sara Suchman. "Boston Teacher Residency: Developing a Strategy for Long-term Impact." Harvard Business School Case 309-043, September 2008. (Revised August 2010.)
- July 2003 (Revised March 2004)
- Case
XM Satellite Radio (A)
By: David B. Godes and Elie Ofek
XM Satellite Radio is a radically new way to listen to radio. Management must develop a marketing strategy to launch the firm and the category. A crucial aspect of the strategy is to determine which of two business models the company will pursue. Should it focus... View Details
Keywords: Advertising; Business Model; Decision Choices and Conditions; Cost Management; Marketing Channels; Marketing Strategy; Problems and Challenges; Partners and Partnerships; Sales; Competitive Strategy; Communications Industry
Godes, David B., and Elie Ofek. "XM Satellite Radio (A)." Harvard Business School Case 504-009, July 2003. (Revised March 2004.)
- 29 Jun 2011
- Working Paper Summaries
Better-reply Dynamics in Deferred Acceptance Games
Keywords: by Guillaume Haeringer & Hanna Halaburda
- 07 May 2009
- Working Paper Summaries
Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry
- 16 Oct 2008
- Working Paper Summaries
Opening Platforms: How, When and Why?
- 2023
- Working Paper
The Complexity of Economic Decisions
By: Xavier Gabaix and Thomas Graeber
We propose a theory of the complexity of economic decisions. Leveraging a macroeconomic framework of production functions, we conceptualize the mind as a cognitive economy, where a task’s complexity is determined by its composition of cognitive operations. Complexity... View Details
Gabaix, Xavier, and Thomas Graeber. "The Complexity of Economic Decisions." Harvard Business School Working Paper, No. 24-049, February 2024.
- Article
Look 'Outside the Building' for the Future of Leadership
The author discusses what she terms “outside the building” issues, such as climate change, pandemics, and racial/gender justice. These complex issues are “beyond the boundaries of single organizations.” As she writes, “I call this new leadership for the future... View Details
Keywords: Change Leadership; Advanced Leadership; Innovation; Complex Systems; Impact; Leadership; Change; Leading Change; Innovation Leadership
Kanter, Rosabeth M. "Look 'Outside the Building' for the Future of Leadership." Leader to Leader 100 (Spring 2021): 31–34.