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Show Results For
-
All HBS Web
(839)
- People (2)
- News (279)
- Research (431)
- Multimedia (2)
- Faculty Publications (206)
- May 2022
- Supplement
Maestro Pizza (B): The Competition Awakens
By: Ramon Casadesus-Masanell and Fares Khrais
Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of...
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Keywords:
Competitive Strategy;
Competitive Advantage;
Competition;
Market Entry and Exit;
Emerging Markets;
Business Startups;
Corporate Entrepreneurship;
Product Positioning;
Disruption;
Disruptive Innovation;
Advertising;
Advertising Campaigns;
Social Media;
Forecasting and Prediction;
Crisis Management;
Growth and Development Strategy;
Brands and Branding;
Product Development;
Production;
Service Delivery;
Business Growth and Maturation;
Financial Statements;
Cost Management;
Analysis;
Quality;
Performance Consistency;
Customer Satisfaction;
Profit;
Family Ownership;
Food and Beverage Industry;
Saudi Arabia;
Middle East
Casadesus-Masanell, Ramon, and Fares Khrais. "Maestro Pizza (B): The Competition Awakens." Harvard Business School Supplement 722-400, May 2022.
- 01 Oct 1998
- News
A Community Investment
volunteer projects, a school partnership program that allows employees to take off up to eight hours per month to volunteer, and frequent food and clothing collection drives. John Ince: One World, my company, is a nonprofit devoted to...
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- 01 Sep 2008
- News
Farming for Fuel
ethanol plant in an increasingly competitive, complex environment. “For the first time in history, the food and energy markets are converging,” says Reinhardt. “It’s hard to imagine two areas of greater importance, or with greater...
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- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
"exhortation." He sees many of these things in each of several organizations—including Whole Foods Markets, W. L. Gore, and Google—that he examines in some depth. These organizations share some things in common. All are operated...
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by Jim Heskett
- 12 May 2015
- News
A Flash of Insight
specially configured, nuclear-powered submarine, a “spook boat” that was engaged in covert operations. He found his naval service rewarding, but when his five years of active duty were up, it was time to move on. “I thought that being an...
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- 22 May 2007
- First Look
First Look: May 22, 2007
think about his successor. ConAgra had become the second-largest food company and No. 1 food service supplier in the United States. Rohde believed that the company, with its...
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Keywords:
Martha Lagace
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
problem the product or service should be designed to solve. For example, when Walt Disney was plotting out Disneyland in the late 1940s, he didn't concern himself at first with typical amusement park issues like how many rides to build,...
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- 24 Oct 2012
- Research & Ideas
Want People to Save More? Send a Text
experience planted a seed for Pomeranz's future research: how to promote financial savings among "microentrepreneurs" such as food cart owners, street vendors, and cosmetics saleswomen, whose income is low and often fluctuates....
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by Kim Girard
- 15 Dec 2015
- News
The Year in Ideas 2015
it resists bruising. For consumers, that means increased convenience—potatoes can be prepped in advance—and reduced food waste. The White Russet marketing campaign is unique, too. When the company introduced the potatoes into supermarkets...
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- 12 Jul 2016
- First Look
July 12, 2016
model is defaultable bank liabilities that provide liquidity services to households. The quality of the liquidity services provided by bank liabilities depends on their safety in case of default. Commercial...
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Keywords:
Sean Silverthorne
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
high-paying ones. Wherever possible, health care professionals have shifted from their normal service lines to serve COVID patients. Primary care provider offices and outpatient services are empty. As a...
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by Danielle Kost
- April 2006
- Teaching Note
Business Plan for Room For Dessert (TN)
By: Michael J. Roberts and Joseph B. Lassiter III
Teaching Note to (899-008).
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- April 2003
- Teaching Note
Achieving Customer Satisfaction at Pizza Hut (TN) (A) and (B)
By: V.G. Narayanan
Teaching Note for (2-101-006) and (2-101-042).
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- December 2000 (Revised February 2007)
- Case
Achieving Customer Satisfaction at Pizza Hut (A)
By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations.
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- April 1986 (Revised January 1993)
- Case
Au Bon Pain
An eight-year-old company is in the midst of growth. This case follows the company from its inception through its growth stages. Teaching objectives are to understand the problems of growth, partnership, and operations-driven companies.
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Keywords:
Business Growth and Maturation;
Business Startups;
Growth and Development;
Service Industry;
Service Industry
Kao, John J. "Au Bon Pain." Harvard Business School Case 486-100, April 1986. (Revised January 1993.)
- 17 Apr 2017
- News
Panera-bred Leaders Have Risen Throughout the Restaurant Industry
As Ron Shaich (MBA 1978) grew Au Bon Pain and then the Panera Bread Company into the nation’s largest “fast casual” chain, he was also shaping a team of highly skilled restaurant executives. A recent article in the Boston Globe traces the lineage of these...
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- 16 Dec 2013
- News
D’O: Making a Michelin-Starred Restaurant Affordable
- February 2016 (Revised September 2017)
- Case
Scaling Well by Doing Good: Motivating Talent at b.good
By: Francesca Gino, Paul Green Jr. and Bradley Staats
Boston-based fast-casual chain b.good was founded on the idea of healthy food, sourced locally, and prepared in-store. The founders had built a value-based business and worked hard to cultivate a sense of family—among employees, customers, and suppliers. In 2015, they...
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Keywords:
Motivation;
Values;
Corporate Culture;
Growth Strategy;
Motivation and Incentives;
Values and Beliefs;
Growth Management;
Organizational Culture;
Growth and Development Strategy;
Service Industry;
Service Industry;
New England
Gino, Francesca, Paul Green Jr., and Bradley Staats. "Scaling Well by Doing Good: Motivating Talent at b.good." Harvard Business School Case 916-031, February 2016. (Revised September 2017.)
- November 2005 (Revised October 2012)
- Case
The Auction for Burger King (A)
By: Carliss Y. Baldwin and James Quinn
Paul Walsh, CEO of Diageo, must evaluate bids received in an auction of the Burger King restaurant unit. Describes how Diageo came to own Burger King, the attempts to turn the unit around, the strategic reasons for its sale, the auction process, and various bidders'...
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Keywords:
Management Teams;
Leveraged Buyouts;
Bids and Bidding;
Valuation;
Auctions;
Decision Choices and Conditions;
Negotiation Tactics;
Service Industry;
Service Industry
Baldwin, Carliss Y., and James Quinn. "The Auction for Burger King (A)." Harvard Business School Case 906-012, November 2005. (Revised October 2012.)