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All HBS Web
(849)
- News (119)
- Research (657)
- Multimedia (1)
- Faculty Publications (221)
- 01 Dec 2003
- News
An Authentic Leader
not going to have an appreciation for the customer. How do you create long-term value? Real value is created by a motivated organization that is pursuing a mission that has a passion for the customer and a sense of excellence. View Details
- 25 Feb 2020
- News
Teachable Moments
lessons learned at a company to the classroom. The best leaders and teachers listen deeply, communicate empathically, and motivate adroitly. Command-and-control leaders and strict, punishment-wielding teachers are stereotypes of the past....
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- 20 Dec 2018
- Research & Ideas
Most Popular Stories and Research Papers of 2018
blues, and a job set up for failure. If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer Researcher Ethan Rouen discovers that rank-and-file employees understand the boss deserves a big salary, but only when...
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by Sean Silverthorne
- 01 Sep 2012
- News
What’s the Big Idea?
Issue Focus: Ideas & Impact Illustration by Timothy Cook An Intellectual Capital: Some Influential HBS Ideas, at a Glance Pleasure in Progress Teresa Amabile It sounds so obvious: Employees who make meaningful progress in their work enjoy...
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- 01 Oct 2002
- News
Faculty Research Symposium
difficult decisions regarding risk-taking incentives, leverage, and vesting since the goal of equity plans is to motivate long-run value creation in a cost-effective way. “The problem with equity-based pay is generally not that it fails...
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- 02 Jul 2001
- What Do You Think?
Built to Last or Bought to Sell?
ultimate measure of performance is total return to the investor. There is passing reference to the fact that, without new thinking, this philosophy can be tough on employees (and one might add communities). There is recognition that...
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by James Heskett
- 23 May 2019
- News
Michael R. Bloomberg, MBA 1966
see,” says Dan Napoli, a retired Merrill partner. Bloomberg LP has grown into a global company with nearly 20,000 employees in 120 countries and is the primary source of information for the global financial system. By all accounts,...
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Susan Young
- December 2003 (Revised May 2004)
- Case
Sears Auto Centers (A) (Abridged)
By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to...
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Keywords:
Corporate Governance;
Corporate Accountability;
Ethics;
Organizational Culture;
Compensation and Benefits;
Management Teams;
Employees;
Behavior;
Motivation and Incentives;
Performance Improvement;
Auto Industry
Paine, Lynn S. "Sears Auto Centers (A) (Abridged)." Harvard Business School Case 304-063, December 2003. (Revised May 2004.)
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
and incentives—whether organizations promoted and rewarded employees based on performance and tried to keep the best performers from quitting. To collect the data, the researchers hired teams of MBA students who could interview managers...
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by Carmen Nobel
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
engaged leader," he says, "out there with your people all time, spending time with both employees and customers." When Phanstiel took the reins of PacifiCare, he inherited a slow-growth company in a slow-growth industry....
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by Paul Michelman
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
When the COVID-19 virus spread worldwide and normal life ground to a halt last year, we thought voluntary employee turnover would drop as well. But the opposite happened in one area: Lift outs—a group of workers who defect...
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- 09 Jan 2020
- Blog Post
Set Your Recruiting Vision for 2020
motivates employees and how that can be communicated in your recruiting process. Learn more strategies to “get to yes” based on a recent HBS research study focused on what matters most to students when...
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All Industries
- 16 Dec 2013
- HBS Case
D’O: Making a Michelin-Starred Restaurant Affordable
load. And as a result you carry a very high cost." Michelin-one-star-rated restaurants in Europe have an average of 36 employees on the payroll, according to the case. D'O keeps a lean crew of 14 by multitasking. Oldani does not...
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- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
Beer, the School's Cahners-Rabb Professor of Business Administration and an expert on organizational behavior. "Quite simply, without a sense of purpose, we become alienated from our work and find it harder to motivate...
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by Marguerite Rigoglioso
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
Investment This case examines Blue Haven Initiative (BHI), an impact investing fund and family office, and one of its investments, PEGAfrica (PEG). BHI founder Liesel Pritzker Simmons’ motivations for using her family wealth to start a...
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Dina Gerdeman
- 08 Jan 2016
- Research & Ideas
Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?
world-beating performances out of some good-but-not-great players and even to motivate others to take pay cuts in order to play for him, an anomaly? Can unusually gifted managers improve employees’ performance to such an extent that it is...
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- 29 Apr 2016
- News
The First Five Years: Kelly McKenna (MBA 2015)
situations—gives them energy and motivation to fill out housing applications or job applications that they simply didn’t have before.” What does your role at ArtLifting involve? “A little bit of everything! As COO, my job is to work...
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- 29 Dec 2019
- Research & Ideas
Read Our Most Popular Research Stories of 2019
2020. Forget Cash: There are Better Ways to Motivate EmployeesIn today's tight job market, employers must focus on how to attract and keep top talent. Giving away stacks of money may not always be the best incentive. How Gender...
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by Sean Silverthorne
- 28 Nov 2007
- Research & Ideas
B2B Branding: Does it Work?
of the brand among hundreds of thousands of people who may be working for the enterprises to which Accenture consults (or is seeking to consult). And the motivational value of inviting top customers, prospects, and View Details
- 28 Aug 2019
- Blog Post
Know Your Audience: Recruiting HBS Students for Investment Banking
appealing for students who come from the armed forces and nontraditional business backgrounds who are seeking to build technical skills.” Banks offer excellent training opportunities for motivated students who bring valuable leadership...
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