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Show Results For
- All HBS Web
(2,603)
- People (15)
- News (898)
- Research (832)
- Multimedia (11)
- Faculty Publications (164)
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- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
product managers spent on average only three percent of their time in contact with end consumers. Terry Leahy, CEO of Tesco, the UK supermarket chain, spends two days a week in... View Details
Keywords: by John Quelch
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
care Over these challenging times, the need for organizations that form part of the social support net is key. Yet, it is at these times that social impact organizations are the most vulnerable. The first... View Details
Keywords: by Danielle Kost
- 24 May 2011
- First Look
First Look: May 24
through signature—e.g., at the end of tax returns or insurance policy forms. Yet even when people care about morality and want to be seen as ethical by others, they sometimes... View Details
Keywords: Sean Silverthorne
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
end of the yield curve. Using data from 26 countries, the yield spread between 30-year and 10-year government bond yields is negatively related to the ratio of pension assets... View Details
Keywords: Dina Gerdeman
- 22 May 2007
- First Look
First Look: May 22, 2007
policy resolution. In so doing, they engender excess burden. This paper posits, calibrates, and simulates a life cycle model with earnings, lifespan, investment return, and future policy uncertainty. It then measures the excess burden... View Details
Keywords: Martha Lagace
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
who has studied how companies make organizational decisions in industries such as health care and education. “They are figuring out how to use the information of managers and combine it with this new... View Details
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
time, skilled negotiators are careful not to let agreement or avoidance of conflict become ends in themselves. No agreement is preferable to a bad agreement. The best... View Details
Keywords: by Michael Watkins
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
that are paying careful attention to the hiring, training, and rewarding of store employees. Our favorite example of a retailer that has used labor successfully is the online... View Details
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
or she will pay. The study, Consumer Protection In An Online World: An Analysis Of Occupational Licensing, is the first to look together at what consumers care about and the effects on demand and metrics... View Details
- 06 Nov 2013
- What Do You Think?
Is Top-Down Resource Allocation on the Rise?
organization is still important for the best results. A number of factors were cited in determining the mix of inputs, responsibilities, and decisions associated with an RAP designed to maintain... View Details
Keywords: by James Heskett
- 25 Mar 2014
- First Look
First Look: March 25
describes the efforts of Beiersdorf, a worldwide leader in the cosmetics and skin care industries, to generate and commercialize new R&D through open innovation using external crowds and... View Details
Keywords: Sean Silverthorne
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
arrangement and a commitment contract that made the $30 payment conditional on both attending the provider visit and meeting an ART adherence threshold. Third, the passive control arm received routine care and no incentives. Participants:... View Details
Keywords: Sean Silverthorne
- 17 Sep 2020
- Research & Ideas
Many Small-Business Employees May Be Close to Losing Health Insurance
out. The PPP, part of aid passed by Congress, ended August 8, although lawmakers continue to debate another round of COVID-19 relief. If they fail, some small businesses could... View Details
- 17 Aug 2010
- First Look
First Look: August 17
expenditures, to manage earnings to meet or beat key benchmarks. This paper examines this hypothesis by testing how different types of marketing expenditures are used to boost earnings for a durable commodity consumer product, which can... View Details
Keywords: Martha Lagace
- 29 Sep 2008
- Research & Ideas
How Economics May Lead to Better Football Games
from schoolchildren to attorneys—and even carries the potential to help sustain life itself. Sarah Jane Gilbert: What led you to research football teams? Are you a sports fan? Al Roth: I'm a matching fan. Q: What is matching, and why... View Details
- 12 Jan 2018
- Cold Call Podcast
Leadership Lessons from a Young Martin Luther King, Jr.
Well, at the time, I was introducing my new course Authentic Leadership Development, and one of the things we talk a lot about are crucibles that people face. Dr. King at this time was facing perhaps the greatest crucible View Details
- 29 Nov 2006
- Research & Ideas
Rich or Royal: What Do Founders Want?
is what draws people to become entrepreneurs, why don't they actually end up with higher financial returns than if they were to remain non-entrepreneurs? Most of the founders I have studied started off... View Details
- 31 Jan 2012
- First Look
First Look: Jan. 31
a challenge for researchers who wish to study them and for the governments, business leaders, and citizens striving to improve life quality in them. The limitations of the dominant development paradigm... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
For the longest time nobody thought malls would be seriously hurt by ecommerce but now we have enough evidence to believe that the tsunami is actually coming. If you are not careful about thinking through the implications, you will be... View Details
- 24 May 2004
- Research & Ideas
The Watsons: IBM’s Troubled Legacy
The world's fair in New York City at the end of the depression decade was a big deal. Planning began in 1935. The fairgrounds covered 1,216.5 acres in what had been a garbage dump in Queens. By opening day,... View Details
Keywords: by Richard S. Tedlow