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  • October 1999
  • Case

ZEFER: Building a Business at Hyperspeed

By: John T. Gourville and Joseph B. Lassiter III
In the past 18 months, ZEFER has gone from a several-person Internet consulting firm to a major player in the information-technology services industry. In particular, in the past six months, it has grown from 40 to 400 professionals, has hired a seasoned management... View Details
Keywords: Growth and Development; Recruitment; Venture Capital; Acquisition; Organizational Culture; Managerial Roles; Growth Management; Information Technology Industry
Related
  • 09 Nov 2015
  • News

The World's Most Influential Business Thinkers 2015

  • 23 May 2019
  • News

Harvard Business School, BCG Researchers: Workers Optimistic While Business Leaders Struggle to Grasp Forces Changing the Workforce

  • 2024
  • Working Paper

Don’t Expect Juniors to Teach Senior Professionals to Use Generative AI: Emerging Technology Risks and Novice AI Risk Mitigation Tactics

By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani
The literature on communities of practice demonstrates that a proven way for senior professionals to upskill themselves in the use of new technologies that undermine existing expertise is to learn from junior professionals. It notes that juniors may be better able... View Details
Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise
Related

    Gerald Zaltman

    *Joined Harvard Faculty: 1991
    Prior Faculty Appointments: Northwestern University, 1968-75;
    University of Pittsburgh, 1975-91

    *Doctoral Degree in Sociology Received from: The John Hopkins University;
    MBA Degree Received from: The University of... View Details

    Keywords: advertising; apparel; automotive; beverage; biotechnology; consumer products; entertainment; financial services; food; health care; marketing industry; pharmaceuticals; retailing; sports; telecommunications

      Ethan S. Bernstein

      Ethan Bernstein (@ethanbernstein) is an associate professor in the Organizational Behavior unit at Harvard Business School. He teaches the second-year MBA course Managing Human Capital, the... View Details

      • April 2023
      • Case

      Fizzy Fusion: When Data-Driven Decision Making Failed

      By: Michael Parzen, Eddie Lin, Douglas Ng and Jessie Li
      This is a case about a fictional New York beverage company called Fizzy Fusion. The business is facing supply chain and inventory management challenges with its new product, SparklingSip. Despite seeking help from a data science consulting firm, the machine learning... View Details
      Keywords: Supply Chain Management; Production; Risk and Uncertainty; Analytics and Data Science; Food and Beverage Industry
      Related
      • January 2002 (Revised May 2003)
      • Case

      ProfitLogic

      By: Richard G. Hamermesh, Michael J. Roberts and Taslim Pirmohamed
      Describes an "application software" company that has been through several evolutions--from consulting firm to applications service provider (ASP). The firm has received significant venture funding to pursue the ASP model but this has not worked, at least at the time... View Details
      Keywords: History; Business Model; Venture Capital; Cash Flow; Decision Choices and Conditions; Balanced Scorecard; Information Technology Industry; Service Industry
      Related
      • 2016
      • Book

      The Three Box Solution: A Strategy for Leading Innovation

      By: Vijay Govindarajan
      How to Innovate and Execute. Leaders already know that innovation calls for a different set of activities, skills, methods, metrics, mind-sets, and leadership approaches. And it is well understood that creating a new business and optimizing an already existing one are... View Details
      Keywords: Innovation Strategy; Innovation Leadership
      Related

        James L. Heskett

        James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

        • November 1996 (Revised December 1996)
        • Case

        SAP America

        By: David A. Garvin and Artemis March
        SAP America has grown at an explosive rate. This case describes the company's strategy, organization, and culture, with special attention to its approach to partnering and its sales and consulting process, which have been instrumental in allowing growth to proceed. Now... View Details
        Keywords: Business Growth and Maturation; Change Management; Entrepreneurship; Growth Management; Demand and Consumers; Organizational Culture; Alliances; Competitive Strategy; Corporate Strategy; United States
        Related
        • 10 Jun 2015
        • News

        Is Culture of Overwork Behind Women's Stalled Advancement?

        • 19 Sep 2013
        • News

        Schumpeter: The future of the Firm

        • 17 Dec 2017
        • News

        The Japanese company that ordered staff to speak English

        • 28 Sep 2017
        • News

        An electoral French revolution

        • 22 Apr 2017
        • News

        Survey Roundup: Gender Disparity on Boardroom Diversity

        • Career Coach

        Lauren Murphy

        coaches. In that role, she also led the Career development program team and doubled career development programs offered to alumni and students. In her current work with HBS, Lauren skillfully coaches students and alumni across all industries and has extensive... View Details
        Keywords: Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting; Consulting
        • 04 Dec 2008
        • News

        Auto CEOs Aren't Making Their Case

        • 31 Mar 2009
        • News

        Professor Michael Porter Hosts Mayor of Jerusalem at Harvard Business School

        • Web

        PhD Programs - Doctoral

        years of the program are spent conducting independent research, working on co-authored publications, and writing the dissertation. Students join these programs from a wide range of backgrounds, from consulting to engineering. Many... View Details