Systems Integration - Publications - Faculty & Research

25 Jul 2006
First Look

First Look: July 25, 2006

mishaps due to poor cross-functional integration in the supply/demand planning activities. The poor integration resulted from organization differentiation among the functions and an unsophisticated approach... View Details

Keywords: Sean Silverthorne

29 Jul 2008
First Look

First Look: July 29, 2008

situation facing Gary Gottlieb, president of Brigham and Women's Hospital (BWH), prior to the opening of BWH's integrated cardiovascular center. This case allows students to develop an appreciation of the strategic, financial,... View Details

Keywords: Martha Lagace

15 Oct 2024
Research & Ideas

We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?

repercussions for failing to achieve a goal, such as committing to donating to a charity—perhaps even a cause the person disagrees with. “The idea is that to be self-controlled, you have to put aside activities you’d rather be doing, which can be difficult in the... View Details

Keywords: by Michael Blanding

01 Oct 1998
News

A Message from Dean Clark

The work encompasses three areas of activity: communication, training and education, and establishing systems for accountability. In the first area, faculty, staff, and students have been working to review, strengthen, and articulate the... View Details

01 Mar 2017
Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

condition—to patients and society—than it should be.” By some estimates, about 10 percent of costs in the health care system are due to diabetes-related procedures. “If you had a diabetes center giving patients a diabetes boot camp and... View Details

Keywords: by Michael Blanding; Health

Profile

Luciana Baigun

Lu Baigun is the kind of person who acts upon the “what if?” inspirations other people might be content to daydream about. While pursuing her economics degree at the University of Buenos Aires, she thought it would be a great idea if someone View Details

01 Jun 1998
News

José Royo

I was overqualified," Royo says, "but they took a chance on me anyway." During his five-year tenure in that position, Royo played a significant role in developing a state-of-the-art intranet system at the School that provides those within... View Details

Keywords: Eileen McCluskey; photograph by Webb Chappell

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

order and pay for the purchased parts. Leaders need new measurement and management systems to align their tangible and intangible assets to deliver a coherent and integrated strategy.—Robert S. Kaplan and... View Details

Keywords: by Robert S. Kaplan & David P. Norton

27 Feb 2018
First Look

First Look at New Research and Ideas, February 27, 2018

within-firm processes. By doing so, we may be overstating what progress has been made on employment integration and ignoring other avenues of intervention that may give greater leverage for further View Details

Keywords: Sean Silverthorne

01 Apr 1998
News

Professor Ramchandran Jaikumar Remembered

pioneer in the study of flexible manufacturing systems. A major component of his work was a comprehensive study of more than half of these systems in use worldwide. The project had a significant impact on improving the management of... View Details

01 Sep 2013
News

Faculty Books

codifying values. Specifics are often left unspoken; for example, teaching notes for faculty provide much guidance on how to teach but little on what to teach. Faculty and students are exposed to a system that operates on open-ended... View Details

Keywords: Publishing Industries (except Internet); Information; Colleges, Universities, and Professional Schools; Educational Services

10 Jan 2005
What Do You Think?

Public Pension Reform: Does Mexico Have the Answer?

Summing Up Judging from responses to the January column, the debate concerning reform of the social security system in the U.S. will take many directions before the question can even be framed adequately. If the responses are an... View Details

Keywords: by James Heskett; Financial Services

01 Sep 2008
News

Mara Aspinall

are now beginning to treat genetic analysis as an integral element in a patient’s diagnosis and treatment plan. But it cannot stop there. Since most currently practicing physicians have not been trained in this new field, there is a need... View Details

Keywords: Deborah Blagg; Ambulatory Health Care Services; Health, Social Assistance

November 1996 (Revised August 1997)
Case

Project "Dial-Tone"

By: William A. Sahlman and Andrew S. Janower

Bob Hellman, a partner in a West Coast middle-market buyout firm, is attempting to simultaneously acquire and merge three disparate firms in the rapidly consolidating telemarketing services industry. Hellman must value the individual companies as well as the combined... View Details

Keywords: Complexity; Private Equity; Integration; Mergers and Acquisitions; Negotiation Deal; Strategic Planning; Investment; Opportunities; Valuation; Service Industry

Citation

Educators

Purchase

01 Aug 2008
Research & Ideas

Does Market Capitalism Have a Future?

capitalism. By market capitalism we mean a system where decisions about what to produce and at what price are made by private firms operating in free markets. We wanted to know in what ways forces within capitalism itself might create... View Details

Keywords: by Garry Emmons

01 Oct 2000
News

Raymond A. Baxter: Sweet Smell of Success

operational systems has resulted in a 99.9 percent compliance rate in order fulfillment; it is also the only baking company in North America to be registered ISO 9001, the highest standard for quality View Details

Keywords: Julia Hanna

30 Apr 2007
Research & Ideas

All Eyes on Slovakia’s Flat Tax

was post-communist Estonia that launched the Eastern European wave in 1994. Though Slovakia was not the first country to adopt a flat tax nor is it the biggest economy, Slovakia has raised some important issues regarding tax harmonization within Europe and the View Details

Keywords: by Martha Lagace

Web

Teaching Cases - Institute For Strategy And Competitiveness

the three procedures at the two different sites using the hospital's existing cost system and a proposed new system based on time-driven activity-based costing. Hoag Orthopedic Institute Harvard Business... View Details

03 Nov 2009
First Look

First Look: Nov. 3

self-report of the licensee. The self-reporting aspect of the environment gives rise to demand for auditing by the licensor or third-party attestation by the licensee. We characterize the optimal royalty contract, accounting system choice... View Details