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- Faculty Publications (237)
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- All HBS Web (1,163)
- Faculty Publications (237)
- 15 Dec 2015
- News
The Year in Ideas 2015
such as Uber, Lyft, and Instacart, we are seeing ourTaskRabbit customers become increasingly creative in the services they outsource. Initially they outsourced customary household tasks, but now they are... View Details
- 13 Sep 2019
- Blog Post
An Uncommon Summer: Project Management at an Education Non-Profit
This article is a repost from the Social Enterprise Initiative blog. Prior to Harvard Business School, I spent eight years on active duty military service as an Aviation officer and helicopter pilot in the United States Army. My career... View Details
- 26 Apr 2011
- News
BioMine Strikes Gold
international regions, presented business plans for their start-ups to judges on Monday, April 25, during the final round of competition. On Tuesday, Rakhi Mehra (MBA '09), founder of micro Home Solutions, a social housing initiative for... View Details
- 28 Mar 2017
- First Look
First Look at New Research, March 28
months since it went live. But traction with the firm’s developer friendly product, an API that allows large enterprise customers to automate their shipping needs, had initially been slow until one View Details
Keywords: Sean Silverthorne
- 24 Apr 2014
- News
Empowering Japan through e-commerce
he developed a web-based shopping mall—Rakuten, which roughly means “optimism”—often called the Amazon.com of Japan. “We created an online marketplace where customers can interact with shop owners, and we empower our merchants to build... View Details
- 01 Sep 2008
- News
Faculty Books
A Sense of Urgency by John P. Kotter (Harvard Business Press) Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his 1996 book, Leading Change, Professor Emeritus Kotter revealed... View Details
- 01 Jun 2013
- News
School of Hard Knocks
Collegiate Research Services, designed to help all students, including disadvantaged minorities and the first-generation college bound. Over time, my initial focus on students has evolved into a larger mission: helping organizations build... View Details
- 15 Jan 2013
- First Look
First Look: January 15
only player in its segment to have a national presence. Headquartered in Chennai, India, the company built its unique national brand by emphasizing innovation, customer centric practices, quality, and... View Details
Keywords: Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
short term, but produces complementary effects in both the catalog and the online channels in the long term; the complementary effects, which are magnified in the online channel, more than overcome the initial losses in the catalog... View Details
Keywords: Martha Lagace
- 10 Feb 2015
- First Look
First Look: February 10
315-060 The Basic LCA Framework No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/315060-PDF-ENG Harvard Business School Case 214-055 Restructuring JAL Hideo Seto, the recently appointed chairman of the investment committee of the... View Details
Keywords: Sean Silverthorne
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
market share. Its Mach3 shaving system was a blockbuster product, but the company was suffering the effects of its own reliance on trade loading—the practice of offering discounts to retail customers at the end of a quarter in order to... View Details
Keywords: by Rosabeth Moss Kanter
- 01 Apr 1996
- News
Technology for Learning's Sake
In an interview in last December's Bulletin Dean Kim B. Clark talked of launching "a profound transformation around information technology (IT)," an initiative that would earn for the School an unequaled reputation for intelligent,... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 22 Feb 2022
- News
Case Study: Welcome Aboard
manage their assets, tenants, and leasing, the software solutions that Lerner and Holder supported offered the promise of a cutting-edge solution. The implementation process once a customer signed on, however, could be a struggle, with... View Details
Keywords: Jen McFarland Flint
- 01 Apr 1997
- News
Manager's Notebook
In this new series, the Bulletin will feature occasional reports on faculty research in progress. Who Has Your Number? Customer information is the lifeblood of business. Indeed, a company's success often hinges on how well it understands... View Details
Keywords: Judith Ross
- 24 Apr 2014
- News
Tackling the data dilemma
firm with innovative products, services, and solutions to help companies transition to the new style of IT. Since joining HP in 2011, Whitman has championed initiatives that help customers navigate the new... View Details
- 09 Mar 2016
- Lessons from the Classroom
In This Classroom, Beer Can Improve Your Grade
two-and-a-half-day simulation puts students in charge of a brewery for 7 fictitious financial quarters. Working in four- to five-person teams, players make decisions on everything for running their business: types of ingredients to use, packaging, pricing, and View Details
- 04 Mar 2015
- What Do You Think?
Can a Laissez-Faire Approach Fix Labor Market Inequality?
growing discrepancy (in incomes) will not fix itself, and needs yet another public/private initiative to bring our labor up to global competitiveness." John Stengrevics sounded the call for government involvement this way: Walmart's... View Details
- 19 Feb 2008
- Research & Ideas
Radical Design, Radical Results
the competitive advantage gained by how a product "speaks" to a customer is clear. Just think about how Apple began its resurrection in 1998 with the unthinkable design of computers made of translucent blue, orange, and pink... View Details
- 07 Nov 2007
- Op-Ed
How Marketing Hype Hurt Boeing and Apple
Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. Last month, Boeing stock went wobbly on news that test flights and View Details
- 04 Oct 2016
- Blog Post
Why We Recruit: CVS Health
million patients each year, and expanding specialty pharmacy services, the company enables people, businesses and communities to manage health in more affordable and effective ways. CVS Health serves 5 million customers each day through... View Details
Keywords: Health Care