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All HBS Web
(1,880)
- People (7)
- News (462)
- Research (696)
- Events (1)
- Multimedia (3)
- Faculty Publications (222)
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- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
don’t have to go through an intermediary to access these choices. Some people would contend that the consumer has more control.” Similarly, consumers can have a greater say over how their financial assets are managed—from opting for a...
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- 25 Jun 2013
- First Look
First Look: June 25
Business School Case 613-045 Managing with Analytics at Procter & Gamble Senior management at P&G has put a strong emphasis on using data to make "better, smarter, real-time business decisions." The Global Business View Details
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Anna Secino
- 12 Jun 2012
- First Look
First Look: June 12
Anand Piramal and his team sought to "democratize healthcare" in India through the development of a new service delivery model. If Henry Ford could build and deliver cars to everyone in the United States, Piramal thought, then...
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Sean Silverthorne
- 18 Jun 2001
- Research & Ideas
When In-House Research Isn’t Enough
For many decades, corporate research and development has been pretty much an "inside job." The road to innovative new products and services began and ended with a company's internal R&D. But according to HBS assistant...
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by Jim Aisner
- 17 Dec 2001
- Research & Ideas
Enterprising Women
business leaders, moderated by HBS professor Myra Hart, at the Harvard Business School Entrepreneurship Conference. Robin Chase said that being a woman did not hinder her ability to start Zipcar, a service allowing customers to rent cars...
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by Julia Hanna
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
Safaris find a sustainable growth path that will allow it to profitably expand its business and meet its shareholders’ interests while still achieving its priority purposes of protecting and investing in the ecosystems and communities on which its View Details
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Dina Gerdeman
- 14 Nov 2006
- First Look
First Look: November 14, 2006
possibilities for expanding by building on the Clinic's platform of service delivery are investigated. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607013 Cluster Mobilization in Mitteldeutschland...
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Sean Silverthorne
- 21 Dec 2010
- First Look
First Look: December 21
http://www.isc.hbs.edu/pdf/Vietnam_Competitiveness_Report_2010_Eng.pdf Working PapersInside the Learning Curve: Customer-, Domain-, and Technology-Specific Learning in Outsourced Radiological Services Authors:Jonathan R. Clark, Robert...
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- 07 Apr 2009
- First Look
First Look: April 7, 2009
Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of View Details
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Martha Lagace
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
dormant at the time. But with the growth of the microprocessor and of biotechnology in the late 1970s, as well as the deregulation of the airline and financial services industries, new opportunities for eager entrepreneurs were created....
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by Susan Young
- 29 Jan 2013
- First Look
First Look: Jan. 29
utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S....
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Sean Silverthorne
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
of 1949 Adjunct Professor of Business Administration at Harvard Business School. "The team discovered that having access to laptops and finding uses for them wasn't the main problem. A greater problem was financing the purchase and...
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- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
industry consider peer-to-peer services as marketing tools rather than the enemy? Should online pricing be different from in-store pricing? What happens when broadband makes it as easy to illegally download an entire CD as an individual...
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- 08 Oct 2013
- First Look
First Look: October 8
has sharply declined over the past 30 years, from 60% or 70% to only about 20%. What accounts for this trend? Disruption is coming for management consulting, the authors say, as it has recently come for law. For many years the professional View Details
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Sean Silverthorne
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
The business sector of modern Turkey has been dominated by closely held family business groups, which rarely allow access to their corporate archives, or else by a myriad of small businesses, which rarely keep any documentation. This has...
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by Sean Silverthorne
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
distribution: (1) assistance selecting funds that are harder to find or harder to evaluate, (2) access to funds with lower costs excluding distribution costs, (3) access to higher performing funds, (4)...
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Martha Lagace
- 30 Jun 2009
- First Look
First Look: June 30
paper from SSRN ($5): http://papers.nber.org/papers/w15023 Variation in Experience and Team Familiarity: Evidence from Indian Software Services Authors:Robert S. Huckman and Bradley R. Staats Abstract In settings ranging from product...
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Martha Lagace
- 05 Feb 2013
- First Look
First Look: Feb. 5
their subsequent career choices. Early work experiences are key among these forces. Recognizing this, youth service programs have emerged worldwide with the hope of shaping participants' future trajectories through boosting future...
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Sean Silverthorne
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Frei is the UPS Foundation Professor of Service Management at HBS and is the author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Joseph Fuller: Focus on doing what is possible The most important impact...
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by Dina Gerdeman
- 07 Mar 2000
- Research & Ideas
Putting Health Care Consumers in the Driver’s Seat
general discussion, moderated by Harvard Medical School faculty member Dr. Warner V. Slack, of how access to information and the logistics of insurance would change in a consumer-driven system. While participants largely agreed that the...
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