back to work - Publications - Faculty & Research

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

Barometer found. Another 30 percent would not offer help to those they disagree with if needed. Flip that data and you may see it differently: eight in 10 people with strongly held views would be willing to... View Details

Keywords: by Rachel Layne

08 Aug 2016
Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

rejiggering to compete in our ever-more-mobile, Internet-dependent society. Recovering from crisis requires more than a push-button response. Source: Olivier Le Moal Margolis, who co-wrote a Harvard Business Review article called How... View Details

Keywords: by Dina Gerdeman

08 Feb 2000
Research & Ideas

Women Negotiating in the New Millenium

difference in men and women," said Riley, who has worked on the Harvard Law School-based Program on Negotiation. "We were slightly more cooperative, and men slightly more competitive." One more recent negotiation study,... View Details

Keywords: by Martha Lagace

17 Apr 2017
HBS Case

This Turkish Debt Collector Is Customer-friendly

of both their consumers and regulators. “Usually, with debt collection, the object is to dial for dollars—collect as much as you can in the first phone call, and then outsource the work View Details

Keywords: by Michael Blanding; Financial Services

17 Feb 2016
Research & Ideas

Man vs. Machine: Which Makes Better Hires?

analyzing it along with Mitchell Hoffman of the University of Toronto’s Rotman School of Management and Lisa B. Kahn of Yale School of Management; they present their findings in a new working paper Discretion in Hiring. "Welcome... View Details

Keywords: by Michael Blanding; Employment

28 May 2012
Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

Thousands of large, profitable companies have all the right intentions of giving back to society—and yet a sizable number of them have corporate social responsibility (CSR) programs that provide little... View Details

Keywords: by Dina Gerdeman

13 Mar 2005
Research & Ideas

Reinforcing Values: A Public Dressing Down

performance to improve, only to be bitterly disappointed. For some reason, the right things still don't happen. Why is change so hard? First of all, most people are reluctant View Details

Keywords: by David A. Garvin & Michael A. Roberto

18 Jun 2014
Research & Ideas

Book Excerpt: ‘Collective Genius’

However, they have been most often studied separately. Because our focus was on leadership in action, we were able to observe how these three interrelated organizational skills work in concert as leaders and... View Details

Keywords: by Linda Hill; Entertainment & Recreation

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

return to often are When the Legends Die: The Timeless Coming-of-Age Story about a Native American Boy Caught Between Two Worlds, by Hal Borland, Girl in Translation, by Jean Kwok, and Inside Out & Back... View Details

Keywords: by Staff

04 Oct 2007
What Do You Think?

Has Managerial Capitalism Peaked?

capable of countering the power of the executive and exercising better governance in companies even as large as Chrysler. Another phenomenon may provide a different kind of response to the challenge. Flush with more cash than good ideas,... View Details

Keywords: by Jim Heskett

17 Jun 2002
Research & Ideas

Entrepreneurship in Asia and Foreign Direct Investment

efficiently. His new research applies a similar framework to Hong Kong, Taiwan, Singapore, and Malaysia. He wants to compare these four Asian economies because on the surface they share a similar perspective... View Details

Keywords: by Martha Lagace

25 Jun 2014
Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

older man led them to the back of one of the homes. Inside, he showed them a group of people huddled around the glow of two laptops, powered by a generator. “More than any other course, it teaches humility”... View Details

Keywords: by Michael Blanding; Education

02 Jun 2003
Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

Douglas B. Holt says brand managers have little appreciation for how myths in American culture can be used to create "extraordinary" brand-building opportunities. In this e-mail interview, Holt discusses a recent View Details

Keywords: by Manda Salls

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

firms, which by definition have enjoyed some measure of success, are more likely to deny new realities because the old ones worked well for them. Young enterprises are not similarly weighed down by the dead... View Details

Keywords: by Martha Lagace; Auto; Retail; Technology

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

stronger demand for home goods and furnishings. Many retailers may be wary about excess inventory and will pare back their ordering. The COVID-19 pandemic is also adversely affecting the supply chains of manufacturers who provide goods... View Details

Keywords: by Danielle Kost; Retail

17 Jan 2008
Research & Ideas

If Marketing Experts Ran Elections

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.For all the coverage of the Presidential... View Details

Keywords: by John A. Quelch

27 May 2008
Sharpening Your Skills

Sharpening Your Skills: Thinking About Global

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions View Details

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

corporate governance, such as the presence of engaged independent board members and other measures, is vital for this separation to work well. “But if management is not under shareholders’ control,”... View Details