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Show Results For
- All HBS Web
(11,146)
- People (21)
- News (2,323)
- Research (6,644)
- Events (51)
- Multimedia (104)
- Faculty Publications (4,566)
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- 03 Feb 2003
- What Do You Think?
Can Business Schools Teach the Craft of Getting Things Done?
is right and being able to put it into practice in organizations include: (1) the use of memory and custom as a substitute for thinking, (2) fear of making a mistake which prevents employees from acting on... View Details
Keywords: by James Heskett
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
Summing Up Is the Potential Negative Impact of New Information Technologies on Customer Loyalties Overstated? Customers will remain loyal to brands that meet their needs,... View Details
- 19 Dec 2005
- Research & Ideas
The Regional Slice of Your Global Strategy
was directed at Latin America—about ten times Latin America's share of world FDI. Europe's much larger regional economy was pushed into second place as a destination for Spanish capital. Finally, it's important to remember that the... View Details
Keywords: by Pankaj Ghemawat
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
documents. Skilled negotiators therefore focus on continuing to learn at the negotiation table as they carefully gauge reactions and responses while testing hypotheses by asking questions and putting offers... View Details
Keywords: by Michael Watkins
- June 2017 (Revised August 2018)
- Supplement
Making Target the Target: Boycotts and Corporate Political Activity (B)
By: Nien-hê Hsieh and Victor Wu
Supplements the (A) Case. View Details
Keywords: Campaign Finance Reform; Corporate Political Activity; Lobbying; LGBTQ; Campaign Contributions; Campaign Finance; Retail; Shareholder Activism; Public Opinion; Social Issues; Corporate Social Responsibility and Impact; Mission and Purpose; Problems and Challenges; Laws and Statutes; Rights; Crisis Management; Risk Management; Media; Political Elections; Taxation; Corporate Accountability; Values and Beliefs; Fairness; Diversity; Customers; Communication; Business and Government Relations; Retail Industry; United States
Hsieh, Nien-hê, and Victor Wu. "Making Target the Target: Boycotts and Corporate Political Activity (B)." Harvard Business School Supplement 317-131, June 2017. (Revised August 2018.)
- 29 May 2001
- Research & Ideas
Good News, Not Blues, For the Inner City
It's the dream business location. Vital infrastructure feeds the area. A committed workforce lives nearby. A large number of potential customers are packed around you. And it's the last place you thought to... View Details
Keywords: by Martha Lagace
- 03 Dec 2001
- What Do You Think?
What Happens When the Sumo Master Learns Judo?
does not trust Microsoft and its use of 'customer' information to market to customers and hold them digitally captive. This demographic will continue View Details
Keywords: by James Heskett
- 23 Dec 2002
- Research & Ideas
Setting the Stage: A Young Scholar at HBS
little, if any, time on. Yet teaching comprises an enormous part of the responsibilities of a professor. I long ago realized that watching a master teacher like Tedlow really is the only way to learn the... View Details
- 09 Jul 2001
- Research & Ideas
Does Misery Love Companies? How Social Performance Pays Off
to pressure firms to be more responsive to social problems. Examples range from TIAA-CREF's board diversity initiatives (Carleton, Nelson &... View Details
Keywords: by Joshua D. Margolis & James P. Walsh
- 30 Jan 2017
- Research & Ideas
Vanguard, Trian And The Problem With 'Passive' Index Funds
are fully aware of their significant influence on capital markets, as well as their responsibilities to their investors and to capital markets—and View Details
- 18 Dec 2007
- First Look
First Look: December 18, 2007
banks understand the tradeoffs that the public is willing to accept in terms of unemployment for inflation, at least in terms of keeping the average level of one particular emotion (contentment) constant. An alternative use of these data... View Details
Keywords: Martha Lagace
- 11 Oct 2022
- Research & Ideas
Shrinking the Racial Wealth Gap, One Mortgage at a Time
Taints Customer Service: Evidence from 6,000 Hotels A World of Difference: What Keeps Companies from Becoming More Inclusive Measuring the Perceived Liquidity of the Corporate Bond Market Feedback or ideas View Details
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
is in the container. Likewise, responsible manufacturers don't have to worry about competitors cheating by putting bogus ingredients into their products. So the agency's work for consumer protection also... View Details
- 16 Apr 2001
- Research & Ideas
Making the Most of Government Upheaval
Beginning with Chile more than twenty years ago, Latin America has experienced a wrenching yet exciting transformation of its predominantly inward-looking, state-driven economies to a robust acceptance and practice of open-market... View Details
Keywords: by Nancy O. Perry
- 17 Oct 2006
- First Look
First Look: October 17, 2006
businesses will flounder. The authors describe the challenges companies face when they pursue new businesses, as well as the usual problematic responses to those challenges. Such companies, they say, must... View Details
Keywords: Sean Silverthorne
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
volunteer as poll workers. Facilitate political engagement. Look to online platforms that have simplified small contributions to political campaigns and increased the diversity of donors, as well as efforts... View Details
Keywords: by Rachel Layne
- 05 Aug 2002
- What Do You Think?
Is Platform Leadership Old Hat or the Wave of the Future?
sale to Procter & Gamble. Platform leadership requires ingenuity, a strong customer franchise, a vision of the future, and substantial resources. It is not for everyone. But is it a goal that more and... View Details
Keywords: by James Heskett
- 06 Aug 2014
- What Do You Think?
What Is Warren Bennis’s Legacy?
as the father of leadership." In an extended remembrance that Bill sent to me, he went on to say that "It was Warren who first said leadership is not a set of genetic characteristics, but rather... View Details
- 19 Sep 2012
- Research & Ideas
Book Excerpt: “The Architecture of Innovation”
jobs are considerably harder. Not only are corporate venture investors responsible for managing the tricky interface between entrepreneurial firms and an often slow-moving corporation, but they are also typically asked View Details
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
that groups create by thinking, talking, and collaborating. Artful Making Any activity that involves creating something entirely new requires artful making. Whenever you have no blueprint to tell you in detail what View Details
Keywords: by Rob Austin & Lee Devin