Filter Results:
(8,625)
Show Results For
- All HBS Web
(8,625)
- People (27)
- News (2,214)
- Research (4,837)
- Events (46)
- Multimedia (177)
- Faculty Publications (2,990)
Show Results For
- All HBS Web
(8,625)
- People (27)
- News (2,214)
- Research (4,837)
- Events (46)
- Multimedia (177)
- Faculty Publications (2,990)
- 17 Nov 2015
- First Look
November 17, 2015
front-line employees. The case, therefore, presents students, particularly in leadership, organizational behavior, operations management, and service operations courses, with an opportunity to think through how a well-crafted transparency... View Details
Keywords: Sean Silverthorne
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
service. What kinds of resistance have these companies experienced? Has the resistance surprised you? A: Like many recent newborn companies, the ones we have studied have made bold claims such as: "Let's change the balance of power... View Details
Keywords: by Martha Lagace
- 17 Feb 2015
- HBS Case
HBS Cases: The Battle for San Francisco
"They say, 'My skill set is coding, so how can I take that and apply it to the problem?' " says Rose. "There are incremental moves to get these folks involved in a more meaningful way, and you... View Details
- 26 Feb 2008
- First Look
First Look: February 26, 2008
Toffel Periodical:Journal of Economics and Management Strategy (forthcoming) Abstract Ratings of corporations' environmental activities and capabilities influence billions of... View Details
Keywords: Martha Lagace
- 31 Jan 2017
- First Look
First Look at New Research: January 31, 2017
deeds well as compared to performing bad deeds poorly. Moreover, the results illuminate how the characteristics of an unethical behavior can interact to influence the emulation and diffusion of that... View Details
Keywords: Carmen Nobel
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
one time," says Buell. Third parties also track service quality (J.D. Power in this case). And because banking is a service that touches almost everyone, its customer group is diverse, making the... View Details
Keywords: by Julia Hanna
- 01 Mar 2010
- News
Wind Shift
the island of Vinalhaven, Maine. The $15 million project is the largest community-owned wind facility on the East Coast. Standing nearly 400 feet tall, the structures will fill the electricity needs of the several thousand year-round and... View Details
- 30 Aug 2016
- First Look
August 30, 2016
viable business out of their groundbreaking technology. The case raises issues in entrepreneurship and B2B marketing such as analyzing economic value to the customer, designing optimal price metrics, aligning pricing with marketing... View Details
Keywords: Carmen Nobel
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
Soaring COVID-19 cases are forcing government officials to confront a critical question: Should they lock down the economy further? Whether to curb activities like indoor dining might seem like a simple choice, but the decision to ease restrictions can send a View Details
- 03 Feb 2020
- What Do You Think?
Can an Organization Have Too Much 'Rebel Talent'?
Most important for us, what do rebel leaders do? First, they create rebel organizations, where employees and leaders alike understand that influence is much more important than power, as determined by where... View Details
Keywords: by James Heskett
- 13 Oct 2015
- First Look
October 13, 2015
men as less collectivistic than women, whereas those who completed the survey in Korean about Korean targets did not, demonstrating how cultural frames influence gender stereotype content. Study 4 established generalizability by... View Details
- 07 Oct 2008
- First Look
First Look: October 7, 2008
Gazprom (B): Energy and Strategy in a New Era Harvard Business School Case Supplement 709-009 President Putin publicly stated that Gazprom, the largest natural gas producer in the world, was a powerful... View Details
Keywords: Martha Lagace
- 29 May 2012
- First Look
First Look: May 29
United Kingdom support these predictions and advance a relational view of organizational change in which social networks operate as tools of political influence through affective mechanisms. In Search of the... View Details
Keywords: Sean Silverthorne
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
both the power and effectiveness of an executive. In describing eBay's Meg Whitman, for example, A.G. Lafley, the CEO of Procter & Gamble, said, "The measure of a View Details
Keywords: by Robert Simons
- 23 Oct 2012
- First Look
First Look: October 23
firm was confident that it and the current management could work together to revamp the fortunes of China's leading electronic retailer. However, it did not anticipate the power Huang had behind bars. As the... View Details
Keywords: Sean Silverthorne
- 17 Jun 2021
- Blog Post
Setting a Higher Bar on Fatherhood
priority. The quality of time with your family is far more important than the quantity. I won’t belabor this point too long, but it is sufficient to say that HBS students today have it in their power to set a higher bar on fatherhood for... View Details
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
"Listen carefully to what your customers want and then respond with new products that meet or exceed their needs." That mantra has dominated many a business, and it has undoubtedly led to great... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 09 May 2000
- Research & Ideas
Stock Options Are Not All Created Equal
Most of the companies I've studied don't pay a whole lot of attention to the way they grant options. Their directors and executives assume that the important thing is just to have a plan in place; the details are trivial. As a result,... View Details
Keywords: by Brian Hall
- 26 Jul 2022
- Blog Post
Driving Change in Education-to-Employment
conflicting. In this way, HBS has prepared me well for my work this summer, which will require thinking about the incentives and interests of multiple groups—employers, nonprofits, and most importantly,... View Details
- 01 Jun 2006
- News
Managing Family Assets
internal evaluation of your values, your resources — financial and human — and your ability to communicate with your family. How should people’s values influence the way they... View Details