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  • February 2019 (Revised May 2019)
  • Case

Hot Chicken Takeover

By: William R. Kerr, Manjari Raman and Olivia Hull
By December 2018, entrepreneur Joe DeLoss’s fried chicken company, Hot Chicken Takeover, has opened three restaurants in Columbus, Ohio, using an unconventional employment model that helps people with criminal records get back on their feet. DeLoss is proud of the... View Details
Keywords: Fair Chance Employment; Fair Chance Hiring; Open Hiring; Inclusive Hiring; Criminal Record; Homelessness; Therapeutic Employment; Corporate Culture; Managing The Future Of Work; Food; Entrepreneurship; Social Entrepreneurship; Values and Beliefs; Fairness; Human Resources; Compensation and Benefits; Recruitment; Employees; Retention; Selection and Staffing; Innovation Strategy; Job Offer; Job Interviews; Human Capital; Leadership; Growth Management; Corporate Social Responsibility and Impact; Mission and Purpose; Social Enterprise; Social Issues; Poverty; Welfare; Food and Beverage Industry; Ohio; United States
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  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

was operating, with no bagger to help shorten the checkout wait. Advertised sales features were often missing from the shelves, dairy, produce, and meat cases. Most times, and particularly at night, no employees were available View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

solution to this dilemma? I believe we need to restructure large organizations by giving much more responsibility and authority to first-line... View Details
Keywords: by Bill George
  • 18 Nov 2021
  • Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

talent pool. Now in 266 schools across 13 states and in 28 countries, P-TECH started 10 years ago as a pilot program in a Brooklyn high school, offering students of color from underprivileged backgrounds the chance to stay in high school... View Details
Keywords: by Kristen Senz
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

are allocated to respond. The dilemma: Create a response that is neither overreaction (threat) nor insufficient (opportunity). In this excerpt from their Harvard Business Review article, Harvard Business... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 01 May 2007
  • First Look

First Look: May 1, 2007

production shifts to the South, Northern resources will be reallocated to R&D, driving an increase in the global rate of innovation. We test the model's predictions by analyzing View Details
Keywords: Sean Silverthorne
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

Rate, Innovation and Productivity: Regional Heterogeneity, Asymmetries and Hysteresis By: Alfaro, Laura, Alejandro Cuñat, Harald Fadinger, and Yanping Liu Abstract—We evaluate manufacturing firms' responses View Details
Keywords: Dina Gerdeman
  • 2012
  • Article

Wider dem sauren Mund. Beiersdorfs U.S.-Geschaeft mit der Zahnpastamarke Pebeco

By: G. Jones and Christina Lubinski
This article examines the growth and ultimate demise of the toothpaste brand Pebeco, which was created by the German personal care company Beiersdorf in 1903. The brand was an enormous international success, becoming for a time the largest toothpaste brand in the... View Details
Keywords: Growth and Development; Market Entry and Exit; Problems and Challenges; Marketing Strategy; Markets; Change; Customers; Social Psychology; Science; Brands and Branding; Competitive Strategy; Consumer Products Industry; United States; Germany
Related
  • 18 Feb 2014
  • First Look

First Look: February 18

Platinum's Rustenburg, South Africa, mines in response to a spate of deaths at the operations. The case lays out Carroll's requirements of what had to be done before the... View Details
Keywords: Sean Silverthorne
  • 28 Jul 2009
  • First Look

First Look: July 28

without substantial verification of recipients' actual trustworthiness. This lax approach gives rise to adverse selection: the sites that seek and obtain trust certifications are actually less trustworthy than others. Using a new dataset... View Details
Keywords: Martha Lagace
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

Herz, he wrote the HBS working paper "Accountability in Complex Organizations: World Bank Responses to Civil Society" [PDF]. An abridged version of Ebrahim's testimony follows. (The entire... View Details
Keywords: by Alnoor Ebrahim
  • 30 Jan 2006
  • HBS Case

The Case of the Mystery Writer’s Brand

success if it sold 200,000 copies. Today, the bar has been raised to 1.5 million copies, thanks in part to the dominance of "big-box" retailers (such as Wal-Mart and Costco) that only stock twenty... View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Information; Publishing
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

between men and women—as opposed to hiring biases, gender discrimination, or a hostile workforce—were at least partially responsible for the low numbers of women in tech. At the time, 20% of Google’s tech... View Details
Keywords: by Sean Silverthorne
  • 23 Apr 2008
  • Op-Ed

The Gap in the U.S. Treasury Recommendations

The U.S. Treasury recommendations for restructuring the nation's system of financial regulation are an important start in the process of strengthening the United States financial system. The proposal is to be commended for some of its... View Details
Keywords: by Dwight Crane; Banking; Construction; Real Estate; Financial Services
  • 27 Feb 2020
  • Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

Harvard Business School spends a significant amount of research funds each year on the health care industry, answering questions such as: How can the business of health care be made more efficient? What can a business do to motivate... View Details
Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

important general themes: (1) Assessing alternative growth strategies. When should one pursue "more of the same" business vs. offering another product vs. looking for new customers? When is it better to develop an entirely... View Details
Keywords: Martha Lagace
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

administrative background for the other two cases. This case deals with the problems facing the head of a start-up division responsible for developing and bringing to market a new product based on technology... View Details
Keywords: Martha Lagace
  • 20 Jul 2010
  • First Look

First Look: July 20

eventual recovery? How far could Target go in emphasizing low price—the "pay less" side of its slogan—without eroding the company's core promise of offering unique and upscale products that customers would not see at other... View Details
Keywords: Martha Lagace
  • 23 Nov 2010
  • First Look

First Look: November 23

Massachusetts landfill. By summer 2010, Davis's team was poised to take the next big step in building a successful clean-tech company. It was time to take the company's technology View Details
Keywords: Sean Silverthorne
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

SUMMING UP Why Is It so Difficult to Lead with Candor, Humility, and Trust? Responses to this month’s column, for the most part, represented a celebration of the values of... View Details
Keywords: by James Heskett

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