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may result from the use of HBS Resources to violate copyright laws. You may be held responsible for misuse that occurs by allowing a third party access to your own computer,... View Details

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Redefining Productivity in the Value Chain - Institute For Strategy And Competitiveness

HBS ISC Creating Shared Value CSV Creating Shared Value CSV Explained Emerging Topics CSV in Practice Published CSV Cases CSV Explained CSV Explained The Three Levels of CSV Adding a Social Dimension to Strategy Redefining Capitalism The... View Details

11 Jul 2023
Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

Kloeblen says, “I’m responsible for the culture, for defining what’s important. We can do more than just make money; we have a responsibility to act positively in our... View Details

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Buy Now, Pay Later: Cars on Time

market share in the 1920s. Ford, who believed that buying cars on credit was morally reprehensible, responded to GMAC with a surge in advertising and an unpopular program that encouraged customers View Details

28 Aug 2012
Working Paper Summaries

Channels of Influence

Keywords: by Lauren Cohen, Umit G. Gurun & Christopher J. Malloy

June 2017 (Revised May 2019)
Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (B)

By: Doug J. Chung

Kjell & Company was a Swedish retail electronics chain founded in 1988 by brothers Marcus, Mikael and Fredrik Dahnelius. The company operated 84 stores, all company-owned, located mainly in the metropolitan areas of Sweden’s most popular cities: Stockholm, Gothemburg... View Details

Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden

Citation

Purchase

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

according to Sasser, a Baker Foundation Professor. These employees enjoy access to talent-identification systems. Big organizations can point to formal programs led by... View Details

Keywords: by Martha Lagace

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

to the point of paranoia, and so can organizations—building fortresses so strong they have trouble learning about and relating to customers and investors. Likewise, individuals... View Details

Keywords: by Paul Lawrence & Nitin Nohria

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

the road as it can see. In short, Semco redefines change: instead of being the work of senior leaders, it's the responsibility of what Semler calls "atoms," groups of eight to twelve employees who... View Details

Keywords: by Nick Morgan

04 May 2023
News

Class of 2024 Embarks on Global Immersion

sessions, and immersive design thinking projects—to help students broaden their global perspective. Through partnerships with small- and medium-sized companies in each immersion city, student-led teams work closely with local businesses and communities View Details

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Technology & Operations Management Awards & Honors - Faculty & Research

in 2020. 2019 Ryan W. Buell : Finalist for the 2019 McKinsey Award for the Best Article in Harvard Business Review for "Operational Transparency: Make Your Processes Visible to Customers and Your View Details

23 May 2019
News

Tracy P. Palandjian, MBA 1997

Return to Alumni Achievement Awards main page TIMELINE 1971 Born, Hong Kong 1986 Enrolls in Milton Academy as boarding student 1993 Earns AB, Economics, Harvard College 1993 Joins McKinsey & Co., Business Analyst 1997 Earns MBA, Baker... View Details

Keywords: Susan Young

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

functioning of an effective board of directors, which is legally elected by the owners and has legal responsibilities and powers. My recommendations about a board of directors also apply to a board or... View Details

Research Summary

Health-care Applications

Active postmarketing drug surveillance. There is substantial interest within the U.S. health community and among health policymakers in developing a surveillance system that scans public health databases in order to proactively detect potential drug safety... View Details

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2018 Financial Risk and Regulation Survey - Behavioral Finance & Financial Stability

participants in the BFFS 2018 Financial Risk and Regulation Survey ranked lax regulatory oversight 12th out of 19. Short-term and Long-term Response to the Financial Crisis Participants were generally... View Details

20 Oct 2003
Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

revenues were $1.24 billion; Rand's were $145.5 million. Thomas Watson Jr., the executive most responsible for the change from data processing through electricity to electronics, noted: "While our great... View Details

Keywords: by Alfred D. Chandler Jr.; Consumer Products

02 Apr 2021
Research & Ideas

Salary Negotiations: A Catch-22 for Women

with a man or a woman, the study shows. A strong backup offer presumably frees a person up to negotiate more assertively, says Zlatev, giving them more power in the exchange. But the study shows that a more powerful woman triggers a more... View Details

Keywords: by Kristen Senz

Research Summary

The Toyota Production System: Rules for Activity, Connection, and Pathway Design and Improvement

Researchers have established that Toyota enjoys advantages in cost, quality, lead time, and flexibility when compared to its competitors in automobile assembly. Differences in generating value have been attributed to differences between the Toyota Production System... View Details

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

sometime incubate those. We sometimes partner with people that have those. But what we do is create economic coalitions between those atomic units in order to provide for the delivery to the View Details

Keywords: by Kenneth Liss

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Credential of Leadership, Impact, and Management in Business | HBS Online

Digital World explores what it takes to build and lead a team able to leverage digital tools and data to address customer needs and fulfill your... View Details

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