publishing - Publications - Faculty & Research

01 Mar 2021
What Do You Think?

What Does Remote Work Mean for Middle Managers?

work-from-anywhere policies change the role of middle management? What do you think? Share your thoughts in the comments below. References: John J. Gabarro and John P. Kotter, Managing Your Boss (Boston: Harvard Business School Publishing... View Details

Keywords: by James Heskett

20 Oct 2008
Research & Ideas

The Seven Things That Surprise New CEOs

By significantly expanding our understanding of the dynamics of competition, Michael E. Porter's Harvard Business Review article "How Competitive Forces Shape Strategy" launched a business management revolution among academics and practitioners when it was... View Details

Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria

Research Summary

Overview of Research

My research examines approaches to improving the performance of our health care delivery system with a primary focus on health information technology. Reflecting the interdisciplinary nature of my program, my dissertation draws upon theories and insights from... View Details

01 Nov 2022
Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

Because workers focus too narrowly on how to achieve those objectives, rather than looking beyond the scope of their role to improve the business more broadly. Gallani conducted the study—which was published in the journal Contemporary... View Details

Keywords: by Scott Van Voorhis

10 Sep 2012
HBS Case

HBS Cases: Branding Yoga

the case. "We are basically breaking the rules, improvising, adding music; in our minds, connecting the younger generation. In society, brands that succeed stay relevant." Stiles hasn't patented her classes, but in 2010 she did View Details

Keywords: by Kim Girard; Entertainment & Recreation

22 Feb 2022
Research & Ideas

Lack of Female Scientists Means Fewer Medical Treatments for Women

scientist.” Missed innovation opportunities Koning, an assistant professor of business administration in the Strategy Unit at HBS, teamed up with John-Paul Ferguson of McGill University and Sampsa Samila of IESE Business School on research View Details

Keywords: by Kristen Senz

20 Aug 2014
Research & Ideas

Why the ALS Ice Bucket Challenge is a Social Media Blockbuster

In 2009, technology researchers at Forrester published a report entitled We Are All Media Companies Now, that looked at how publishing firms were dealing with the shift from a distribution paradigm to one... View Details

Keywords: by John Deighton

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

that put some control in the hands of the consumer are growing in popularity, and not just for dining. Sites like Tripadvisor for travel and Glassdoor for employment publish millions of reviews that hold businesses accountable and boost... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

27 May 2015
Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

efficiency on a temporary team. What they call a team scaffold is fixed while individual team members flow through the structure. “The big 'aha' was how very little structure this is” The paper, published in the March-April 2015 edition... View Details

Keywords: by Roberta Holland; Health

16 Dec 2022
Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

out to test, along with HBS research assistant Tom Sühr and Harvard computer science doctoral student Sophie Hilgard, in research published last year in the Proceedings of the AAAI/ACM Conference on Artificial Intelligence, Ethics, and... View Details

Keywords: by Michael Blanding; Technology

16 Oct 2012
First Look

First Look: October 16

PublicationsEnterprise Analytics: Optimize Performance, Process, and Decisions Through Big Data Author:Thomas H. Davenport Publication:FT Press, 2012 Abstract This book, an edited collection of research papers from the International Institute of Analytics, addresses... View Details

Keywords: Sean Silverthorne

03 Jul 2008
What Do You Think?

Are Followers About to Get Their Due?

There are a few exceptions. Abraham Zaleznik wrote about "The Dynamics of Subordinacy" more than four decades ago. Fifteen years ago, Jack Gabarro and John Kotter published a piece called "Managing Your Boss," in which... View Details

Keywords: by Jim Heskett

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

organizational performance. In a thought-provoking book published last year, Jeffrey Pfeffer and Robert I. Sutton suggest that the overriding impact of leadership on performance is a myth, or at least only a half-truth. 30 years ago, in... View Details

Keywords: by Jim Heskett

22 Apr 2022
Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

hire workers with a criminal history, especially if crime and safety insurance is available, or if the worker can provide past work performance reviews. The findings were included in a working paper, Increasing the Demand for Workers with a Criminal Record, which was... View Details

Keywords: by Jay Fitzgerald

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

published in the company’s prospectus. The lessons to be found there are classic examples (and warnings to other IPO companies) of how not to frame a public offering. WeWork took advantage of being deemed an “emerging company” under the... View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate

09 Dec 2019
Research & Ideas

Identify Great Customers from Their First Purchase

and advances in machine learning technology. Ascarza expects her research will be published early next year and at that point plans to make the code for her model available online for free. With the help of a trained data scientist, any... View Details

Keywords: by Kristen Senz; Retail; Service

15 Apr 2015
Research & Ideas

Why Americans Voted for an Income Tax

policy that reflects Americans' nuanced, evolving sense of fairness. They are a part of what makes our economy, and our society, work. And that knowledge might even make writing that check on April 15th a bit less painful. This article was originally View Details

Keywords: by Matthew C. Weinzierl

28 Jun 2022
Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details

Keywords: by Avery Forman

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

drain from the suburbs, and redefine demographics in many locations, says Choudhury, the Lumry Family Associate Professor at HBS. In The Changing Geography of Work: Priorities for Policy Makers, published recently by the Organisation for... View Details

Keywords: by Kara Baskin

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

opportunities missed. Why I Don't Want to Own General Motors June 1, 2009 - Harvard Business Publishing Rosabeth Moss Kanter comments on the bankruptcy of GM, calling it a "dangerous precedent." The Past and Future of General... View Details

Keywords: by Staff; Auto

Publications