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Show Results For
- All HBS Web
(922)
- People (3)
- News (307)
- Research (513)
- Multimedia (8)
- Faculty Publications (85)
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Q: To be a great service company, do you have to be equally good at all of those? A: Frei: We usually... View Details
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
done? Anything? Or is the problem so endemic to organizations that it is overshadowed by other issues that we are more capable of addressing? At Toyota, we have long admired Jidoka, Principle 5 of the 14 that comprise The Toyota Way, that any View Details
- 25 Feb 2020
- News
Teachable Moments
meaningful relationships with their people, they also create loyalty and an environment where employees feel secure enough to take chances and suggest innovative and sometimes disruptive ideas . When I speak of leadership, I’m referring... View Details
- 01 Mar 2019
- News
The Fight Beyond
airfield, were now under insurgent control. The OSS believed that a sustained Slovak rebellion could create a new front in the sprawling war, splitting the weakening Axis forces. The Slovak partisans just needed a little help holding the... View Details
- 24 May 2022
- Blog Post
Get to Know 2022 Class Day Student Speaker Peter James Kiernan
wife—the sustaining anchor to all these experiences. His excitement for their shared future and the next phase of his career is tempered by the sacrifices he’s seen and experienced on the front lines of... View Details
- 28 Oct 2013
- Research & Ideas
Responsible Leadership in an Unforgiving World
members of a team. Finally, because intense performance pressure and complexity can lead to ethical and legal violations, leaders have to draw bright lines and let employees know they crossing them will... View Details
Keywords: by Michael Blanding
- 10 Dec 2007
- HBS Case
One Laptop per Child
further developing their product lines to address the emerging need." "All of which must have been faintly depressing if you were the originator of the idea, now seeing your idea being imitated," continues Quelch. "On... View Details
- 11 Aug 2020
- Blog Post
Supporting Independent Workers During COVID-19: One Phone Call at a Time
the gig economy. Things would soon change with the onset of the COVID-19 crisis in early March. Shrey posing in front of the HBS sign on campus “It was a surreal experience to be sitting in one of the final in-person classes of the... View Details
- 26 Oct 2020
- Blog Post
12 Weeks of VC Summer: Remote Edition
I’d recommend to other companies looking to bring new employees into the fold. For example, we had a Maverick-wide poker tournament (nothing like losing money that bonds you), and organized a wine tasting experience across the country... View Details
Keywords: Venture Capital / Private Equity
- 03 Jul 2024
- News
Surviving the Iditarod
human-powered version of that very same race. You're covering almost a thousand miles, either on foot, on bike, or by ski. Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. In March 2024, Sunny Stroeer (MBA 2011) and six other skiers stood at the starting View Details
- Web
Trade Cards - The Art of American Advertising
all-inclusive quality of trade catalogs, trade cards offered a more intimate presentation with which companies could announce their line of business and products. Produced in a variety of shapes and sizes, trade cards generally measured 2... View Details
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
people whom most see as only ordinary." Rejecting The Market's Rules "In business circles, a story is often told of two hikers who wake up one night to find a tiger lurking near their tent," goes the opening line of Chapter 9 in... View Details
Keywords: by Martha Lagace
- 25 Mar 2013
- Research & Ideas
How Chapter 11 Saved the US Economy
bankruptcy. In the post-Milken era, Gilson points to a hybrid approach that has blurred the line between Chapter 11 and restructuring, offering alternatives to "free-fall" bankruptcy. Prepackaged and prenegotiated bankruptcy... View Details
- 13 Feb 2006
- Research & Ideas
The Hidden Market for Babies
a book called Ruling the Waves. It was an examination of the Internet, and looked in particular at the politics that surrounded this technology. Unlike most other books about the Net, I tried to examine it in historical perspective, tracing out a whole View Details
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
themselves to understanding the needs of less-affluent customers and using this knowledge to devise creative solutions to customer problems. Employees of China's Haier, for example, discovered through visiting rural customers that they... View Details
- 01 Dec 2000
- News
Opening Doors: Inside the World of Museum Management
nation's cultural, intellectual, educational, and spiritual wealth is a very different thing from simply contributing to the gross national product," observes Brown. "You need to have a long-term vision that isn't focused on a bottom line... View Details
- 01 Sep 2008
- News
Alumni Books
demonstrates the benefits of affiliating a business with charities and nonprofits. They include an increase in the bottom line and employee morale as well as a boost to the company’s brand and reputation.... View Details
- 01 Sep 2013
- News
Who Are We?
says of conventional farming. Instead, he rebalances the soil's content naturally, adding crushed rock that includes calcium, magnesium, and other essential minerals while letting cow manure, and Mother Nature, do the rest. "When people ask me how many View Details
- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
the entity and even then questions about who they report to, how they are appraised/evaluated, what powers and decision rights they have and how trust and functionality can be cultivated with such a reporting line sounds... View Details
Keywords: by James Heskett
- 25 Aug 2009
- First Look
First Look: August 25
Factory" (HBR May-June 1974), Wickham Skinner proposed that manufacturers whose product lines had proliferated create specialized units, each dedicated to a distinct task. To make this economically feasible, he suggested the plant... View Details
Keywords: Martha Lagace