by Working Knowledge editors - Publications - Faculty & Research

14 Mar 2023
In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

Credit Ratings? Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'? Feedback or ideas to share? Email the Working Knowledge team... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

11 Jun 2007
Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details

Keywords: by Julia Hanna; Energy; Utilities

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge Chapter 11 doesn’t give companies... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

people feel they can't afford." That is why, she continued, it is so important to have real friends with good memory who can be our sounding boards. "Listening to others works better if you can show empathy and put yourself in the other... View Details

Keywords: by James Heskett

14 Mar 2007
Op-Ed

Government’s Misguided Probe of Private Equity

managements. Venture and buyout investors work closely with the managers of the companies in which they invest. Syndication frequently results in representatives of two or more venture funds serving on boards. Frequently, these... View Details

Keywords: by Josh Lerner; Financial Services

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

faculty; the program is also supported by a very professional and skillful administrative team. Although it is a new program, GMP actually grew out of two other longstanding programs with a deep tradition and View Details

Keywords: by Martha Lagace

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

As these advances in understanding human behavior are used by marketers, they will be able to serve their markets with greater success. Q: What are you working on next? Gerald Zaltman: I have had a... View Details

Keywords: by Martha Lagace; Consumer Products

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

work gets done—as having anything do to with race or gender. They may notice that it's mostly men who run things, and when a woman is in charge, they may notice this as an anomaly. But few people think about the fact that Western models... View Details

Keywords: by Mallory Stark

21 Feb 2023
Research & Ideas

What's Missing from the Racial Equity Dialogue?

Don’t Include Them OneTen: Creating a New Pathway for Black Talent Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/lakshmiprasad View Details

Keywords: by Danielle Kost

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

P. Chapman Professor of Business Administration at Harvard Business School. Robin Abrahams is a research associate at HBS. [Image: iStock Photo] Related reading from the Working Knowledge Archives... View Details

Keywords: by Boris Groysberg and Robin Abrahams

25 Apr 2007
Research & Ideas

Feeling Stuck? Getting Past Impasse

psychotherapist, and career development counselor for over 25 years, is also a researcher on career decision making generally and the relationship between personality structure and work satisfaction in particular. He met recently with HBS... View Details

Keywords: by Martha Lagace

29 Nov 2017
Research & Ideas

How to Succeed in Business (According to a 15th Century Trade Merchant)

issue of responsibility to the community and who you are as a person.” Written in 1458 in Italy by trade merchant Benedetto Cotrugli, The Book of the Art of Trade recently received its first English translation. Baker Library at HBS and... View Details

Keywords: by Julia Hanna

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

indexes by 30 percent. The market swings likely prompted many brokerage customer to scrutinize their advisers’ investments, and some might not have liked what they saw. “There's a Warren Buffett quote: ‘Only when the tide goes out do you... View Details

Keywords: by Danielle Kost; Financial Services

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

students learn how to diagnose and properly treat patients, they also confront problems of supply management, operations design, and communications. “As you are working on clinical skills that involve interacting with patients,” Huckman... View Details

Keywords: by Michael Blanding; Health

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

Gazette. You Might Also Like: How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? Is AI Coming for Your Job? How Should Artificial Intelligence Be Regulated—if at All? Feedback or ideas to share? Email the Working View Details

Keywords: by Anna Lamb, Harvard Gazette

01 Nov 2019
What Do You Think?

Should Non-Compete Clauses Be Abolished?

violation of a non-compete? That’s the question raised by GYurieff, who said: “The difference in knowledge an individual brings into an organization and the knowledge this... View Details

Keywords: by James Heskett

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

habit-forming behavior, whether people recognized it as such, whether it was possible to induce the habit with experimental interventions, and whether the habit would continue after the interventions ceased. The field experiment was based on the theory of “rational... View Details

Keywords: by Carmen Nobel

25 Jul 2005
Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

found that if someone is strongly disliked, it's almost irrelevant whether or not she is competent; people won't want to work with her anyway. By contrast, if someone is liked, his colleagues will seek out... View Details

Keywords: by Tiziana Casciaro & Miguel Sousa Lobo

10 Aug 2015
Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

check. In sheer terms of gaining favor among consumers, a firm with a high CEO-to-worker pay ratio must offer a substantial 50 percent discount to keep up with a firm that maintains a low pay ratio. This is among the key findings in the View Details

Keywords: by Carmen Nobel; Retail

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

company called by the pseudonym GlobalTech, based in Germany, with mixed nationality teams working in the United States, Germany, and India. Two years before the study, GlobalTech standardized on English as... View Details

Keywords: by Kim Girard

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