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  • 28 Apr 2015
  • First Look

First Look: April 28

features offered by the evolving Zeal product, and how the team begins with a focus on personalized, peer-to-peer learning and, based on feedback, refines the product to add in-class features and create a... View Details
Keywords: Sean Silverthorne
  • 19 Sep 2023
  • Blog Post

2023 Summer Internships in Business & Environment

response services by connecting customers’ distributed energy resource assets (DERs) to every wholesale electricity market in North America. The Product Partnerships team is responsible for conducting market research for partnership... View Details
  • March 2016 (Revised May 2018)
  • Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
Related
  • Web

Alumni - Business & Environment

team can help you through career coaching, the alumni resume database, and board membership. Lifelong Learning As a lifelong member of the HBS community, you have access to insights, training, expertise, and support from faculty and... View Details
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

average of $1,459 per salesperson—almost 20% more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales training is disappointing. Studies... View Details
Keywords: Sean Silverthorne
  • 28 Mar 2023
  • Research & Ideas

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

“The findings of our study suggest that regulatory innovation can support more efficient drug development—in particular, in settings where we have unmet medical needs. This, in turn, could save and extend lives and motivate drug manufacturers to View Details
Keywords: by Kasandra Brabaw; Pharmaceutical
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

of working at a large organization for the chance to be in charge? Search diligently and efficiently. Plan to spend six months to two years—full time—following leads and systematically vetting business prospects. Focus on companies that... View Details
Keywords: Sean Silverthorne
  • Web

Clubs & Consulting | Social Enterprise | Harvard Business School

bono activities, alumni consulting teams in several cities offer nonprofit organizations business management expertise. Student Clubs The Social Impact Club , the Social Enterprise Conference , and a number of related clubs frequently... View Details
  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

Patrick will focus on product and research development at Raia Health with the goal of using AI-driven supported care to reduce patient-related symptom load and improve treatment completion for anti-cancer medications. Patrick earned a... View Details
  • 18 Mar 2016
  • Blog Post

What is an IFC?

sector and this was a chance to dive deep into challenges and opportunities facing the governments of Lima and Buenos Aires (with implications for cities across the world as well).  The experience was similar to FIELD 2 in the RC year in that we had small View Details
  • 22 Oct 2013
  • First Look

First Look: October 22

expenditures on teammates lead to better performance in both sports teams in Canada and pharmaceutical sales teams in Belgium. These results suggest that a minor adjustment to employee bonuses-shifting the... View Details
Keywords: Sean Silverthorne
  • June 2008 (Revised July 2008)
  • Case

Kit Hinrichs at Pentagram (A)

By: Linda A. Hill and Emily Stecker
This case focuses on Kit Hinrichs, a 65-year-old partner at Pentagram, a privately owned multidisciplinary design firm. One of the world's most prestigious design firms, Pentagram was founded by five designers from different disciplines in London in the 1970s. By 2008,... View Details
Keywords: Arts; Business Offices; Customer Relationship Management; Design; Leadership; Personal Development and Career; Groups and Teams; Creativity; Service Industry; San Francisco
Related
  • Web

Professional Development - Alumni

What You're Looking For? You do not need to have a specific career focus to work with a coach. Coaches are skilled in helping HBS alumni get clarity in their careers and life. Looking to grow on the job? Find Out How Find Out How Similar... View Details
  • 01 Dec 2023
  • News

Case Study: Staking a Claim

the partnership model. Between the three existing channels, how do you think the team should maximize their distribution energies? The Answers: The challenge with additional focus on paid search is... View Details
Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance
  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

in business communications. "You'll burn out, your team will resent you, your reputation will suffer, and the work probably won't all get done anyway." Conversely, if you offer resistance to new duties when the company is down,... View Details
Keywords: by Paul Michelman
  • Web

Leadership - Health Care

social media. Her efforts focus on promoting the initiative's mission to foster a connected and thriving healthcare community at HBS. Before joining HCI, Lu worked with the International Health Systems Program View Details
  • 14 Jun 2021
  • Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

When I first started teaching executive education classes at Harvard Business School, I was part of a team of five professors who conducted one-week programs for leaders of businesses from all across the globe. Most of my colleagues had... View Details
Keywords: by Francesca Gino
  • 28 Jun 2021
  • Blog Post

7 Things HBS Taught Me the Last 2 Years

applicable. I felt like an impostor but I found over the next two years that impostor syndrome is nearly universal and always unfounded. All of us belong here and have enriched the HBS community in our own special way. I learned that my experience working at Google... View Details
  • Web

Globalization - Faculty & Research

are associated with a large positive influence on the foreign direct investment that flows between them. Moreover, we show that this effect occurs not only in the case of IGOs that focus on economic issues, but also on those with social... View Details
  • 09 Apr 2024
  • Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details
Keywords: by Glen Justice