Store Experience - Publications - Faculty & Research

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One-Year Action Plan Update - Advancing Racial Equity

community, and change the School's culture and organization. Today, we'll hear how things have gone over the past year and what's in store for the year ahead. I'm Brian Kenny, the chief marketing and communications officer for Harvard... View Details

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silently transforming the world around us, enhancing customer experiences and product performance. Moreover, the ubiquity of IT is facilitating the growth of global trade and redefining the nature and location of work. As future managers,... View Details

17 Feb 2009
Research & Ideas

What’s Good about Quiet Rule-Breaking

department stores such practices are often tolerated. This leniency when moderately exhibited is widely seen as "good" practice, a small favor done to reward deserving employees, and as such qualifies as a moral gray zone.... View Details

Keywords: by Martha Lagace

05 Feb 2008
First Look

First Look: February 5, 2008

and Store 24. The kit incorporates leading management experts' frameworks, outlining where they fit into the management cycle. Remedying Hyperopia: The Effects of Self-Control Regret on Consumer Behavior Authors:Anat Keinan and Ran Kivetz... View Details

Keywords: Martha Lagace

28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

maintaining a high level of exploration. Solutions improved most on rounds with social influence after a period of separation. We also show that storing subjects’ best solutions so that they could be reloaded and possibly modified in... View Details

Keywords: Dina Gerdeman

24 Jul 2007
First Look

First Look: July 24, 2007

being only one of three retailers to outperform Wal-Mart in both revenue and profit growth in that time. Life in a Dollar General store paints a vivid picture of the roots and historical focus of the company. Opportunistic buying has... View Details

Keywords: Martha Lagace

16 Mar 2003
Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

essence of our problem. I spent a very interesting few hours last fall speaking with two CEOs on campus at HBS about these issues. One of them told me, "I run a cash business that has 6,000 stores all over the world, and the problem... View Details

Keywords: by Kim B. Clark

15 Jan 2013
First Look

First Look: January 15

taxation. This paper analyzes the role of information for tax enforcement in the case of the Value Added Tax (VAT) through two randomized field experiments with over 400,000 Chilean firms. Claims that the VAT facilitates tax enforcement... View Details

Keywords: Sean Silverthorne

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