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Show Results For
-
All HBS Web
(980)
- News (229)
- Research (608)
- Events (1)
- Multimedia (73)
- Faculty Publications (506)
- January 1993
- Case
Burlington Northern: The ARES Decision (B), Abridged
By: Robert S. Kaplan
Keywords:
Rail Industry
Kaplan, Robert S. "Burlington Northern: The ARES Decision (B), Abridged." Harvard Business School Case 193-090, January 1993.
- July 1991 (Revised May 1999)
- Teaching Note
Winchell Lighting, Inc. (A) and (B) TN
By: Robert S. Kaplan
Teaching Note for (9-187-074) and (9-187-075).
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- November 1990 (Revised May 1999)
- Teaching Note
Analog Devices, Inc.: The Half-Life System, Teaching Note
By: Robert S. Kaplan
Teaching Note for (9-190-061).
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Keywords:
Hardware
- November 1990 (Revised May 1999)
- Teaching Note
Metabo GmbH & Co. KG, Teaching Note
By: Robert S. Kaplan
Teaching Note for (9-189-146).
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Keywords:
Germany
- May 1991
- Case
Bureau of Engraving and Printing, The: Determining the True Cost of Money (A)
By: Robert S. Kaplan
Keywords:
Money
Kaplan, Robert S. "Bureau of Engraving and Printing, The: Determining the True Cost of Money (A)." Harvard Business School Case 191-094, May 1991.
- October 1990
- Case
Manufacturers Hanover Corp.: Customer Profitability Report
By: Robert S. Kaplan
Banking company noting declining profitability from its traditional lending activities has started to measure the total profitability of its lending relationships. A loan pricing model estimates the profit and return-on-equity from commercial loans. Additional work was...
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Keywords:
Investment Return;
Revenue;
Commercial Banking;
Banks and Banking;
Customer Value and Value Chain;
Banking Industry
Kaplan, Robert S. "Manufacturers Hanover Corp.: Customer Profitability Report." Harvard Business School Case 191-068, October 1990.
- February 1990 (Revised May 1999)
- Teaching Note
Kanthal (A) and (B), Teaching Note
By: Robert S. Kaplan
Teaching Note for (9-190-002) and (9-190-003).
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- March 1990 (Revised June 1993)
- Case
Analog Devices, Inc.: The Half-Life System
By: Robert S. Kaplan
The company has committed to major improvements in quality, cost, and on-time delivery performance. Despite strong senior management support, however, the actual rate of improvement was disappointing until a new measurement philosophy was introduced. The new approach...
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Keywords:
Quality;
Performance Improvement;
Earnings Management;
Financial Reporting;
Organizational Change and Adaptation;
Performance Productivity;
Business or Company Management;
Cost Management;
Measurement and Metrics;
Management Teams;
Semiconductor Industry
Kaplan, Robert S. "Analog Devices, Inc.: The Half-Life System." Harvard Business School Case 190-061, March 1990. (Revised June 1993.)
- August 2005 (Revised April 2006)
- Case
Kemps LLC: Introducing Time-Driven ABC
By: Robert S. Kaplan
Kemps is making a strategy shift: from being focused on fulfilling customer requests to becoming the best cost dairy producer in the industry. Its existing manufacturing cost system, however, fails to capture the costs associated with handling special flavors, small...
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Keywords:
Activity Based Costing and Management;
Customer Relationship Management;
Cost Accounting;
Managerial Roles;
Cost Management;
Earnings Management;
Business Strategy;
Time Management;
Growth and Development Strategy;
Management Teams;
Decisions;
Food and Beverage Industry
Kaplan, Robert S. "Kemps LLC: Introducing Time-Driven ABC." Harvard Business School Case 106-001, August 2005. (Revised April 2006.)
- November 1988
- Teaching Note
American Bank, Teaching Note
By: Robert S. Kaplan
Teaching Note for (9-187-194).
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- August 1988 (Revised November 1988)
- Case
Texas Instruments: Cost of Quality (A)
By: Robert S. Kaplan
Texas Instruments implements a Cost of Quality (COQ) system as part of a company-wide "Total Quality Thrust." After several years of operation, group management questions whether or not the COQ system should be updated to make it more useful in identifying areas for...
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Kaplan, Robert S. "Texas Instruments: Cost of Quality (A)." Harvard Business School Case 189-029, August 1988. (Revised November 1988.)
- Article
Evolution of Management Accounting
By: Robert S. Kaplan
Keywords:
Cost Accounting
Kaplan, Robert S. "Evolution of Management Accounting." Accounting Review 59, no. 3 (July 1984): 390–418.
- April 2003
- Tutorial
ABC Pen Factory Tutorial
By: Robert S. Kaplan
To preview this online product, Authorized Faculty can call our customer service department at 1-800-545-7685 or 617-783-7600. Illustrates, via a guided audio tour accompanied by dynamically changing spreadsheets, the role for activity-based cost systems. The numerical...
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Keywords:
Factories, Labs, and Plants
- April 2002
- Teaching Note
Boston Lyric Opera TN
By: Robert S. Kaplan
Teaching Note for (9-101-111).
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- August 2001 (Revised February 2005)
- Case
Dakota Office Products
By: Robert S. Kaplan
The senior management team of Dakota, an office products distributor, is concerned about the company's first loss in history. Explores the role for activity based costing and customer profitability measurement in a distribution company. Dakota's customers are...
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Keywords:
Activity Based Costing and Management;
Order Taking and Fulfillment;
Profit;
Distribution;
Customers;
Distribution Industry
Kaplan, Robert S. "Dakota Office Products." Harvard Business School Case 102-021, August 2001. (Revised February 2005.)
- fall 1975
- Article
Analysis and Control of Nurse Staffing
By: Robert S. Kaplan
Keywords:
Health Industry
Kaplan, Robert S. "Analysis and Control of Nurse Staffing." Health Services Research 10 (fall 1975): 278–296.
- November 1999
- Background Note
Recognizing Revenues and Expenses: Realized and Earned
By: Robert S. Kaplan
Describes a key concept in financial accounting: choosing an appropriate revenue recognition point. The accrual process requires revenue recognition and expense matching for reporting on the value creation process of companies. Describes the two key criteria for...
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Keywords:
Accounting Audits;
Accrual Accounting;
Cost Accounting;
Budgets and Budgeting;
Revenue;
Profit;
Cost Management;
Value Creation;
Competitive Strategy;
Financial Statements;
Accounting Industry
Kaplan, Robert S. "Recognizing Revenues and Expenses: Realized and Earned." Harvard Business School Background Note 100-050, November 1999.
- fall 1990
- Article
Measures for Manufacturing Excellence: A Summary
By: Robert S. Kaplan
Kaplan, Robert S. "Measures for Manufacturing Excellence: A Summary." Journal of Cost Management for the Manufacturing Industry (fall 1990): 22–29.