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  • November 2015 (Revised February 2016)
  • Case

Allianz Turkey: Focus on the Customer (A)

By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
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  • 2017
  • Working Paper

Firm Selection and Corporate Cash Holdings

By: Juliane Begenau and Berardino Palazzo
Among stock market entrants, more firms over time are R&D intensive with initially lower profitability but higher growth potential. This sample-selection effect determines the secular trend in U.S. public firms’ cash holdings. A stylized firm industry model allows us... View Details
Keywords: Initial Public Offering; Market Entry and Exit; Supply and Industry; Research and Development
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  • 31 Jul 2014
  • Research & Ideas

A Scholarly Crowd Explores Crowdsourcing

initial research on various crowdsourcing problems: Can crowdsourced resources be biased? This is an important question for anyone turning to open innovation for problem solving. To help begin to answer the... View Details
Keywords: by Sean Silverthorne
  • 14 Dec 2016
  • HBS Seminar

Siobhan O'Mahony and Rebecca Karp, Boston University

  • July 2016 (Revised January 2017)
  • Case

Banking on Change: Aligning Culture and Compensation at Morgan Stanley

By: Malcolm S. Salter
This case study was prepared as part of a research project on Culture, Conduct, and Governance in Financial Firms. The objective of this project is to compare and contrast the efforts of U.S. and European banks to induce changes in organization culture in the aftermath... View Details
Keywords: Business or Company Management; Corporate Accountability; Ethics; Organizational Culture; Corporate Governance; Banks and Banking; United States; Europe
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  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

resolve the information asymmetry that exists. Our experimental results provide evidence that participants are unlikely to choose to separate when a pooling equilibrium is also available. This result is important for research and practice... View Details
Keywords: Carmen Nobel
  • 04 Oct 2023
  • HBS Seminar

Ithai Stern, INSEAD

  • 04 Aug 2011
  • Working Paper Summaries

A Dynamic Perspective on Ambidexterity: Structural Differentiation and Boundary Activities

Keywords: by Sebastian Raisch & Michael L. Tushman
  • 08 Jun 2007
  • Working Paper Summaries

Poverty, Social Divisions and Conflict in Nepal

Keywords: by Quy-Toan Do & Lakshmi Iyer
  • Web

FAQs - MBA

Boston’s biotech, research and entrepreneurial ecosystems? What resources did MS/MBA students have and are there opportunities outside the classroom? The MS/MBA Biotech program is part of a larger community of health care interested... View Details
  • Web

MS/MBA Biotechnology: Life Sciences - MBA

works closely with the Greater Boston area, one of the largest biotech clusters in the world. Key organizations comprising the Harvard health and life science community include, the HBS Health Care Initiative (HCI), HBS Blavatnik... View Details
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

large. Of particular interest to business leaders are a number of case studies of successful BOP business models. The co-editors are all associated with HBS: V. Kasturi (Kash) Rangan and John Quelch are faculty, Gustavo Herrero is executive director of the Latin... View Details
Keywords: by Sean Silverthorne
  • July 2020
  • Case

Mortgage Backed Securities and the Covid-19 Pandemic

By: Emil N. Siriwardane, Luis M. Viceira and Dean Xu
In April 2020, global financial markets were still reeling as the COVID-19 pandemic spread rapidly across the world. Global equity markets had initially fallen by 30% in response to the pandemic, and high-yield credit markets had dropped by nearly 20%. In contrast,... View Details
Keywords: COVID-19; Mortgage-backed Securities; Health Pandemics; Financial Markets; Assets; Resource Allocation; Financial Instruments; Decision Making
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  • 25 Sep 2012
  • Working Paper Summaries

Colocation and Scientific Collaboration: Evidence from a Field Experiment

Keywords: by Kevin Boudreau, Ina Ganguli, Patrick Gaule, Eva Guinan & Karim Lakhani; Health

    Regina E. Herzlinger

    Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

    Keywords: health care; insurance industry; medical devices; retailing; digital health
    • June 2005 (Revised August 2006)
    • Case

    Ducati Corse

    By: Francesca Gino and Andrew P. McAfee
    Ducati Corse, the racing arm of Ducati Motorcycles, has entered the Moto GP circuit with a completely new bike. This bike was designed and tested using a great deal of information technology. After a very successful initial season, the Ducati Moto GP team sees... View Details
    Keywords: Design; Business Strategy; Product Marketing; Information Technology; Performance Improvement; Change Management; Research and Development; Motorcycle Industry; Italy
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    • Article

    Collection, Exploration and Analysis of Crowdfunding Social Networks

    By: Miao Cheng, Anand Sriramulu, Sudarshan Muralidhar, Boon Thau Loo, Laura Huang and Po-Ling Loh
    Crowdfunding is a recent financing phenomenon that is gaining wide popularity as a means for startups to raise seed funding for their companies. This paper presents our initial results at understanding this phenomenon using an exploratory data driven approach. We have... View Details
    Related
    • Web

    Faculty & Advisors - MBA

    MS/MBA Biotechnology: Life Sciences Faculty & Advisors Faculty Amitabh Chandra, Ph.D. MS/MBA Program Faculty Co-Chair for MBA Henry and Allison McCance Professor of Business Administration at HBS, Ethel Zimmerman Winer Professor of Public Policy and Director of Health... View Details
    • 03 Jan 2017
    • First Look

    January 3, 2017

    research and technological innovation, this approach is misguided and potentially risky. This article argues that researchers need to pay close attention to issues such as biases in data collection and... View Details
    Keywords: Carmen Nobel
    • 10 Apr 2007
    • First Look

    First Look: April 10, 2007

    structures in the European Union and Japan. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707471 McDonald's Corp.: Managing a Sustainable Supply Chain Harvard Business School Case 907-414 McDonald's... View Details
    Keywords: Martha Lagace