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Show Results For
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All HBS Web
(1,516)
- People (6)
- News (377)
- Research (881)
- Multimedia (5)
- Faculty Publications (347)
- Web
Marketing Awards & Honors - Faculty & Research
Pixels: Text and Image Mining Methods for Service Research" ( Journal of Service Management , 2019) with Francisco Villarroel Ordenes. 2019 Eva Ascarza : Winner of the 2019 Erin Anderson Award for View Details
- 29 Oct 2019
- Sharpening Your Skills
Robots in the Boardroom
the businesses they deal with. Fintech's Game-Changing Opportunities for Small BusinessArtificial intelligence, machine learning, and big data is transforming financial services for small-business. Companies Love Big Data But Lack the...
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by Sean Silverthorne
- January 2018
- Supplement
Jumia Nigeria PowerPoint Supplement
Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By...
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- January 2018 (Revised March 2019)
- Teaching Note
Jumia Nigeria: from Retail to Marketplace (A) and (B)
By: Ramon Casadesus-Masanell and Karen Elterman
Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By...
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- Profile
Molly Welch
Why did you choose this path at this point in time? I worked for several years at Google in marketing and public policy roles, first related to corporate social responsibility initiatives and subsequently to emerging technologies. In my...
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- 14 Sep 2023
- Blog Post
MBAs Accelerate Their Social Enterprise Ventures
despite cost-effective FinTech alternatives, many European migrant communities continued to rely on expensive money transfer operators for monthly remittances averaging around 200 per migrant. This puzzling trend emerged due to two key...
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- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
when life goes back to normal. Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and customers are pitching in, employees...
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by Dina Gerdeman
- 31 Mar 2023
- Research & Ideas
Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?
Professor of Public Policy at Harvard’s John F. Kennedy School of Government, conducted the research with Katherine Baicker of the University of Chicago and Mark Shepard, associate professor of public policy at the Kennedy School. Addressing the high costs of health...
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- Blog
Is AI Coming for Your Job?
be displaced in large numbers. Those job losses will be partially offset by job gains for machine learning specialists and emerging jobs like prompt engineers. But, once companies learn how to exploit generative AI, we can anticipate...
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- 17 Sep 2018
- Research & Ideas
Welcome to Retirement. Who Am I Now?
facing the retirement transition, many people maintain continuity between their pre- and post-retirement selves by using “identity bridging” strategies. Seven such strategies have emerged from the study so far: Enhancing a pre-transition...
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- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
understanding of why Davies failed. Q: The crisis section we are excerpting at the end of this interview is about coping with a sudden denial of service attack. It's also about Barton navigating around conflicting advice while preparing...
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by Martha Lagace
- 10 Mar 2009
- First Look
First Look: March 10, 2009
had little revenue because it offered services free of charge. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709456 Purchase this...
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Martha Lagace
- Web
Industry Information - Alumni
and news on emerging designers, disruptive technologies and global brands in the fashion and luxury goods industries. United States Census Bureau: Retail Trade Provides the industry monthly sales and inventory data, annual survey data...
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- Web
Recommended Reading - Advancing Racial Equity
American inequality by highlighting one of its prime causes: unequal credit. Mehrsa Baradaran examines how a significant portion of the population, deserted by banks, is forced to wander through a Wild West of payday lenders and check-cashing View Details
- 13 Feb 2006
- Research & Ideas
When Gender Changes the Negotiation
The last few months have been trying for Maureen Park, the managing director of a small portfolio management firm. The firm's parent company, a large financial services concern, was performing below forecasts, and morale among Park's...
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- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
technology so it could be useful to Western Union's most profitable real-time long-distance data customers. When an existing firm tries to insert a product or service with disruptive potential into its processes, what comes out the other...
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- 16 Apr 2020
- Research & Ideas
Has COVID-19 Broken the Global Value Chain?
country involves zero risk. There is, however, a growing list of events that are overlooked by risk managers, ranging from natural disasters, to geopolitical, technological, contractual, or demand factors. A first warning emerging from...
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by Sean Silverthorne
- Web
Strategy Awards & Honors - Faculty & Research
The Late 19th Century US Postal Service Expansion, Firm Creation, and Firm Performance” with Astrid Marinoni. Raffaella Sadun : Winner of the 2023 HBR Award for the best article of the year in Harvard Business Review for “Reskilling in...
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- Web
Cluster Studies - Institute For Strategy And Competitiveness
Development in Inner Cities Economic Development in Rural Areas Cluster Studies International Cluster Competitiveness Profiles Cluster Studies Cluster Studies Clusters are geographic concentrations of interconnected companies, specialized suppliers, View Details
- 22 Feb 2022
- News
A World of Difference
Frances Frei and Francesca Gino (Image by John Ritter) Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business...
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Jen McFarland Flint