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- People (1)
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- Faculty Publications (99)
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- 01 Dec 2011
- News
At Your Service
what’s fueling the greens. Southwest Airlines would be red on food service. But Southwest doesn’t pay much attention to that, because getting better at food service would slow its turnaround time, which is a big green for the airline when it comes to pleasing its...
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Keywords:
Deborah Blagg;
customer service;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing;
Computer and Electronic Product Manufacturing
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
personally transporting several patients to local COVID wards. “Instead of giving people numbers, we do the work for them,” he told India Today. “If someone needs a nebulizer, a medicine or oxygen, we get it to them.” The article goes on...
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- 01 Jun 2018
- News
The Long Run
much unstoppable when he sets his sights on something. In the past, that has included carving green space out of Atlanta’s urban wastelands; writing legislation to preserve Georgia’s Native American archaeological sites threatened by looters and development; and, not...
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- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
world. With Thomas H. Lee, MD, Bohmer authored the opinion piece "The Shifting Mission of Health Care Delivery Organizations," which appeared in the August 5, 2009, issue of the New England Journal of Medicine. Bohmer recently sat down with HBS View Details
- 01 Oct 1996
- News
Leading In a New Era
George Harad has worked to erase former boundaries between the CEO's office and the company's front lines. He responds daily to dozens of electronic mail messages received from employees throughout the...
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Nancy O. Perry
- 11 Sep 2012
- First Look
First Look: September 11
effect of efficiency wages on employee behavior and social norms. Working PapersSpatial Organization of Firms: Internal and External Agglomeration Economies and Location Choices Through the Value Chain Authors:Juan Alcácer and Mercedes...
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Sean Silverthorne
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
electronics company Philips; the Danish pharmaceutical company Novo Nordisk; the Brazilian cosmetics company Natura; and the U.S.-based technology and aerospace company United Technologies all come to mind. All have done a very good job...
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by Martha Lagace
- Web
Print View - Course Catalog
Finance David Scharfstein Spring 2025 Q3Q4 3.0 Managing the Future of Work Entrepreneurial Management Christopher Stanton Spring 2025 Q3Q4 3.0 Market Perspectives (previously Finance and Capitalism) Finance Robin Greenwood , Richard...
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