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Show Results For
- All HBS Web
(8,349)
- People (17)
- News (1,263)
- Research (4,973)
- Events (19)
- Multimedia (78)
- Faculty Publications (3,563)
- November 1992 (Revised January 2002)
- Case
Process Control at Polaroid (A)
By: H. Kent Bowen and Steven C. Wheelwright
Describes the initial efforts at a film production plant to shift from a traditional QC inspection mentality to a worker-based process control mentality. Students can prepare SPC charts, propose actions needed, and combine steps into an overall action plan. View Details
Keywords: Management Systems; Operations; Quality; Factories, Labs, and Plants; Business Processes; Change Management; Consumer Products Industry; Manufacturing Industry
Bowen, H. Kent, and Steven C. Wheelwright. "Process Control at Polaroid (A)." Harvard Business School Case 693-047, November 1992. (Revised January 2002.)
- July 1990
- Case
Ceramics Process Systems Corp. (B)
By: Kim B. Clark and Brent D. Barnett
Ceramics Process Systems (CPS) is an advanced ceramics company facing problems with lead time in product/process development, and late delivery of prototype parts to its customers. Engineering is confronted with difficult technical problems and multiple objectives... View Details
Keywords: Product Development; Business Processes; Management Practices and Processes; Supply Chain Management; Machinery and Machining; Goals and Objectives; Resource Allocation; Customer Satisfaction; Customer Value and Value Chain; Manufacturing Industry
Clark, Kim B., and Brent D. Barnett. "Ceramics Process Systems Corp. (B)." Harvard Business School Case 691-006, July 1990.
- May 2003
- Module Note
Product Development Process Design and Improvement
By: Stefan H. Thomke
Describes the conceptual foundations and pedagogy for a module on the design and improvement of processes for the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Central to Managing Product... View Details
- March 2000
- Supplement
Types of Learning Processes
By: David A. Garvin and Jeffrey Berger
Garvin, David A., and Jeffrey Berger. "Types of Learning Processes." Harvard Business School Supplement 300-124, March 2000.
- August 1943 (Revised July 1971)
- Case
New Process Rubber Co.
Folts, Franklin E., and John G. McLean. "New Process Rubber Co." Harvard Business School Case 644-002, August 1943. (Revised July 1971.)
- April 2009
- Module Note
Process of Strategy Making
By: David J. Collis
Keywords: Strategy
Collis, David J. "Process of Strategy Making." Harvard Business School Module Note 709-500, April 2009.
- October 2006 (Revised October 2006)
- Teaching Note
Internal Control Process (TN)
By: David F. Hawkins
Keywords: Governance Controls
- April 1993 (Revised June 1993)
- Background Note
Business Process Reengineering: IT-Enabled Radical Change
Provides a conceptual framework for understanding business process redesign and change management. View Details
Stoddard, Donna B., and Sirkka Jarvenpaa. "Business Process Reengineering: IT-Enabled Radical Change." Harvard Business School Background Note 193-151, April 1993. (Revised June 1993.)
- Web
Hiring Process | Employment
Hiring Process Harvard is a large organization, employing 15,000 employees. To simplify hiring, each major business unit or school is responsible for its own. The following are details regarding the Harvard Business School (HBS)... View Details
- April 1984 (Revised November 1988)
- Background Note
Statistical Quality Control for Process Improvement
Describes systematic methods for process debugging and improvement, based on statistical quality control. Examples are from manufacturing settings, but techniques are also useful for services and sales, and to quantity improvement as well as quality improvement. View Details
Bohn, Roger E. "Statistical Quality Control for Process Improvement." Harvard Business School Background Note 684-068, April 1984. (Revised November 1988.)
- September 2006
- Tutorial
Internal Control Process - Online Tutorial
By: David F. Hawkins
Introduces the Internal Control Process by detailing its five components: 1) the internal control environment, 2) risk assessment, 3) internal control activities, 4) information and communications, and 5) monitoring. Includes multiple review exercises throughout the... View Details
- 1983
- Chapter
Observing Group Process Dynamics
By: Anne Harlan and John J. Gabarro
Harlan, Anne, and John J. Gabarro. "Observing Group Process Dynamics." In Managing Behavior in Organizations, edited by Leonard A. Schlesinger, Robert G. Eccles, and John J. Gabarro. New York: McGraw-Hill, 1983.
- December 2009 (Revised March 2013)
- Case
Woolf Farming and Processing
By: David E. Bell, Laura Winig and Mary Louise Shelman
Woolf Farming Company, a privately owned family farming business in California's Central Valley, found its business threatened by a lack of water, brought on by a combination of drought, poor quality well water and unavailability of surface water due to federally... View Details
Keywords: Family Business; Resource Allocation; Quality; Business and Government Relations; Decision Choices and Conditions; Infrastructure; Investment; Growth and Development Strategy; Climate Change; Agriculture and Agribusiness Industry; California
Bell, David E., Laura Winig, and Mary Louise Shelman. "Woolf Farming and Processing." Harvard Business School Case 510-033, December 2009. (Revised March 2013.)
- November 2004 (Revised November 2005)
- Background Note
Introduction to the Internal Control Process
By: David F. Hawkins
An introduction to the internal control process from a managerial perspective. View Details
Hawkins, David F. "Introduction to the Internal Control Process." Harvard Business School Background Note 105-040, November 2004. (Revised November 2005.)
- February 1986 (Revised June 2007)
- Background Note
Constructing and Using Process Control Charts
Summarizes how to construct and use statistical process control charts. Gives several examples. Discusses tolerances using control charts for debugging. View Details
Bohn, Roger E. "Constructing and Using Process Control Charts." Harvard Business School Background Note 686-118, February 1986. (Revised June 2007.)
- September 1993 (Revised August 2011)
- Exercise
ExtendSim® Simulation Exercises in Process Analysis (B)
By: Roy D. Shapiro
Second set of exercises meant to be used with ExtendSim, a simulation package created by Imagine That, Inc. of San Jose, California, that allows students to investigate the impact of adding buffers to simple in-line processes with uncertain processing times. View Details
Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (B)." Harvard Business School Exercise 694-040, September 1993. (Revised August 2011.)
- September 2006
- Tutorial
Management Control Process - Online Tutorial
By: David F. Hawkins
Introduces the Management Control Process by detailing its six components: 1) the management control environment, 2) organizational structure and responsibilities, 3) information and communication, 4) management control systems, 5) incentives, and 6) monitoring.... View Details
- 1986
- Chapter
Marketing Advanced Manufacturing Processes
By: D. A. Leonard-Barton and J. Gogan