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Show Results For
-
All HBS Web
(1,353)
- People (4)
- News (416)
- Research (579)
- Events (9)
- Multimedia (20)
- Faculty Publications (390)
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- January 2024
- Teaching Note
Automating Morality: Ethics for Intelligent Machines
By: Joseph L. Badaracco and Tom Quinn
- August 2023 (Revised December 2023)
- Case
Automating Morality: Ethics for Intelligent Machines
By: Joseph L. Badaracco Jr. and Tom Quinn
As autonomy became a more significant part of modern life – most notably in autonomous vehicles (AVs), such as Teslas – ethical debates about whether and how to impart ethics to machines heated up. Utilitarians pointed out that autonomous vehicles crashed much less...
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Keywords:
Cost vs Benefits;
Judgments;
Fairness;
Moral Sensibility;
Values and Beliefs;
Cross-Cultural and Cross-Border Issues;
Disruptive Innovation;
Technology Adoption;
Risk and Uncertainty;
Cognition and Thinking;
Technological Innovation;
Auto Industry;
Technology Industry;
Africa;
Asia;
Europe;
North and Central America;
Oceania;
South America
Badaracco, Joseph L., Jr., and Tom Quinn. "Automating Morality: Ethics for Intelligent Machines." Harvard Business School Case 324-007, August 2023. (Revised December 2023.)
- September 2011
- Module Note
Orientation to Leadership Intelligence Days, 2011
By: Joshua D. Margolis and Anthony J. Mayo
Julie Bornstein, senior vice president of Sephora Direct, is seeking to double her budget for social media and other digital marketing initiatives for 2011. A number of digital efforts implemented in the past two years seem to be bearing fruit and there is a desire to...
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Keywords:
Budgets and Budgeting;
Borrowing and Debt;
Investment Return;
Resource Allocation;
Marketing Communications;
Marketing Strategy;
Consumer Behavior;
Online Technology;
Beauty and Cosmetics Industry
Margolis, Joshua D., and Anthony J. Mayo. "Orientation to Leadership Intelligence Days, 2011." Harvard Business School Module Note 412-057, September 2011.
- April 2021
- Teaching Note
Wuxi Lead Intelligent Equipment Co., Ltd.
By: John R. Wells and Benjamin Weinstock
Within 20 years of launch, entrepreneur Wang Yanquing had built Wuxi Lead into the world’s largest manufacturer of equipment for manufacturing capacitors, lithium-ion batteries, and fuel cells.
The first big choice an entrepreneur faces is what sector to... View Details
The first big choice an entrepreneur faces is what sector to... View Details
- March 2011
- Exercise
Customer Intelligence Advantage: Module 2 Assignment
By: F. Asis Martinez Jerez
This exercise directs students to analyze a customer-centric firm by first understanding the elements that characterize a customer-centric organization, then by capturing and comparing this firm's approach to customer-centricity. Students interview three levels in the...
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Keywords:
Business Units;
Customer Focus and Relationships;
Customer Satisfaction;
Employees;
Knowledge Sharing;
Knowledge Use and Leverage;
Leadership;
Competitive Advantage
Martinez Jerez, F. Asis. "Customer Intelligence Advantage: Module 2 Assignment." Harvard Business School Exercise 111-118, March 2011.
- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
(iStockphoto/Rost-9D) Artificial intelligence (AI) is the topic of the moment in circles ranging from science to business to religion. Its potential and implications are driven home when you see robot soccer players improve their game to...
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- July 1988 (Revised May 1995)
- Case
Du Pont's Artificial Intelligence Implementation Strategy
Describes Du Pont's attempt to follow a "small is beautiful" type approach toward implementing expert systems technology. Intended to illustrate that there is no "one right way" to implement expert systems and that the small systems approach can be a viable strategy...
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Sviokla, John J. "Du Pont's Artificial Intelligence Implementation Strategy." Harvard Business School Case 189-036, July 1988. (Revised May 1995.)
- Summer 2024
- Article
The Business Revolution: Economy-Wide Impacts of Artificial Intelligence and Digital Platforms
By: Hanna Halaburda, Jeffrey Prince, D. Daniel Sokol and Feng Zhu
In this essay, we identify several themes of the digital business transformation, with a particular focus on the economy-wide impacts of artificial intelligence and digital platforms. In doing so, we highlight specific industries, beyond just the high-profile “Big...
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Halaburda, Hanna, Jeffrey Prince, D. Daniel Sokol, and Feng Zhu. "The Business Revolution: Economy-Wide Impacts of Artificial Intelligence and Digital Platforms." Journal of Economics & Management Strategy 33, no. 2 (Summer 2024): 269–275.
- 04 Dec 2019
- Working Paper Summaries
Intelligent Design of Inclusive Growth Strategies
- 2019
- Working Paper
Intelligent Design of Inclusive Growth Strategies
By: Robert S. Kaplan, George Serafeim and Eduardo Tugendhat
Improving corporate engagement with society, as advocated in the Business Roundtable’s 2019 statement, should not be viewed as a zero-sum proposition where attention to new stakeholders detracts from delivering shareholder value. Corporate programs for sustainable and...
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Keywords:
Inclusion;
Sustainability;
Performance Measures;
Environmental Sustainability;
Social Issues;
Strategy;
Governance;
Corporate Social Responsibility and Impact;
Business and Stakeholder Relations
Kaplan, Robert S., George Serafeim, and Eduardo Tugendhat. "Intelligent Design of Inclusive Growth Strategies." Harvard Business School Working Paper, No. 20-050, October 2019.
- April 1981 (Revised November 1984)
- Case
Computer Devices, Inc.: Selling Intelligent Terminals
Bonoma, Thomas V. "Computer Devices, Inc.: Selling Intelligent Terminals." Harvard Business School Case 581-146, April 1981. (Revised November 1984.)
- January 1992
- Case
Digital Equipment Corp.: Leadership in Corporate Intelligence
Linder, Jane C. "Digital Equipment Corp.: Leadership in Corporate Intelligence." Harvard Business School Case 192-002, January 1992.
- June 2013
- Teaching Note
Bancaja: Developing Customer Intelligence (A) and (B)
By: F. Asis Martinez-Jerez
- July 1988 (Revised March 1992)
- Background Note
Making Sense of the Artificial Intelligence Marketplace
Sviokla, John J. "Making Sense of the Artificial Intelligence Marketplace." Harvard Business School Background Note 189-031, July 1988. (Revised March 1992.)
- January 2021 (Revised March 2021)
- Case
THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)
By: Jill Avery, Ayelet Israeli and Emma von Maur
THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women’s fashion, driven by a sophisticated algorithm that used data science and machine learning to create and deliver a personalized store for every shopper, based on...
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Keywords:
Data;
Data Analytics;
Artificial Intelligence;
AI;
AI Algorithms;
AI Creativity;
Fashion;
Retail;
Retail Analytics;
E-Commerce Strategy;
Platform;
Platforms;
Big Data;
Preference Elicitation;
Preference Prediction;
Predictive Analytics;
App Development;
"Marketing Analytics";
Advertising;
Mobile App;
Mobile Marketing;
Apparel;
Online Advertising;
Referral Rewards;
Referrals;
Female Ceo;
Female Entrepreneur;
Female Protagonist;
Analytics and Data Science;
Analysis;
Creativity;
Marketing Strategy;
Brands and Branding;
Consumer Behavior;
Demand and Consumers;
Forecasting and Prediction;
Marketing Channels;
Digital Marketing;
Internet and the Web;
Mobile and Wireless Technology;
AI and Machine Learning;
E-commerce;
Digital Platforms;
Fashion Industry;
Retail Industry;
Apparel and Accessories Industry;
Consumer Products Industry;
United States
Avery, Jill, Ayelet Israeli, and Emma von Maur. "THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)." Harvard Business School Case 521-070, January 2021. (Revised March 2021.)
- August 2018
- Teaching Note
Vodafone: Managing Advanced Technologies and Artificial Intelligence
By: William R. Kerr and James Palano
Teaching Note for HBS No. 318-109.
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- 16 Nov 2006
- Conference Presentation
Utilizing Security Intelligence to Tackle Organized CyberCrime
By: Frank Nagle
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
advanced analytics that incorporate artificial intelligence (AI). “Chung has seen companies dramatically improve productivity after adopting advanced analytics to guide compensation.” In an ideal world, a company would use trial and error...
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Keywords:
by Michael Blanding
- 2019
- Working Paper
Intelligent Artificiality: Algorithmic Microfoundations for Strategic Problem Solving
By: Mihnea Moldoveanu
This paper introduces algorithmic micro-foundations for formulating and solving strategic problems. It shows how the languages and disciplines of theoretical computer science, “artificial intelligence,” and computational complexity theory can be used to devise a set of...
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Keywords:
Problems and Challenges;
Analysis;
Strategy;
Framework;
Management Analysis, Tools, and Techniques;
Mathematical Methods
Moldoveanu, Mihnea. "Intelligent Artificiality: Algorithmic Microfoundations for Strategic Problem Solving." Harvard Business School Working Paper, No. 19-072, January 2019. (Revised February 2019.)
- 2005
- Chapter
Internal Dynamics and Cultural Intelligence in Multinational Teams
By: P. C. Earley and H. K. Gardner