inclusion - Publications - Faculty & Research - Harvard Business School

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19 Jul 2021
News

Developing Quality Conversations About Diversity, Equity and Inclusion

October 2012
Case

Global Diversity and Inclusion at Royal Dutch Shell (A)

By: Sandra J. Sucher and Elena Corsi

Royal Dutch Shell has been among the early players to implement diversity and inclusion policies in the 1990s, first in the U.S. and then globally. In May 2009, Peter Voser, CFO and soon-to-be CEO, wants to adjust the company's business, headcount, and cost levels to... View Details

Keywords: Organizational Change and Adaptation; Managerial Roles; Restructuring; Resignation and Termination; Diversity; Financial Crisis; Energy Industry; Netherlands

2017
Other Unpublished Work

Improving Financial Inclusion in South Africa

By: Klaus Kessler, Adam Ikdal, Euvin Naidoo, Adrien Portafaix, Joshua Hendrickson, Alex Boje and Darryn Rabec

29 May 2010
News

Tarun Khanna: The Business of Inclusion

01 Feb 2021
News

Diversity and Inclusion from Harvard ManageMentor

August 2017 (Revised February 2023)
Case

Managing Diversity and Inclusion at Yelp

By: Michael Luca, Joshua Schwartzstein and Gauri Subramani

This case explores the industry-wide lack of employee diversity in the technology sector and Yelp’s decision to take a leadership position in identifying strategies to increase diversity. The goal of the case is to provide an opportunity for students to develop a... View Details

Keywords: Diversity; Employees; Leading Change; Strategy; Organizational Culture; Technology Industry

2021
White Paper

Report on Racial Inclusion in the Boardroom: A Workshop Convened by Harvard Business School's Leadership Initiative and Board Leadership Project

By: James I. Cash, Linda A. Hill, Hubert Joly, Lynn S. Paine and Suraj Srinivasan

Keywords: Board Of Directors; Inclusion; Organization Culture; Corporate Governance; Diversity; Equity; Governing and Advisory Boards; Race; Fairness; Organizational Culture

March 2016 (Revised August 2016)
Case

CreditEase: Taking Inclusive Finance Online

By: Michael Chu, John S. Ji and Nancy Hua Dai

The world’s largest peer-to-peer (P2P) lender annually disbursing over a million loans totaling $10 billion, China’s CreditEase, must decide whether to IPO in the NYSE its online lending platform, Yirendai, before the year-end window closes in 2015. Yirendai sought to... View Details

Keywords: Business or Company Management; Internet and the Web; Financing and Loans; Credit; Growth and Development Strategy; Financial Services Industry; China

17 Jul 2024
News

The Case for Inclusive Alliances

September 2022
Case

BancoSol: Financial Inclusion in the Perfect Storm

By: Michael Chu and Carla Larangeira

In the pandemic, financial inclusion icon BancoSol faces a government-mandated year-long deferral of all loan payments, followed by the sudden Covid death of its CEO. In a Bolivia mired in political turmoil following a failed presidential election, with clients not... View Details

Keywords: Decision Making; Crisis Management; Management Succession; Business Strategy; Innovation Leadership; Risk and Uncertainty; Financing and Loans; Restructuring; Financial Services Industry; Latin America; Bolivia

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

short, intensive course for MBA students called Anatomy of a Badass, which was a primer on being unapologetically authentic at work. Here, they talk with the HBS Alumni Bulletin about understanding differences in the workplace and the urgency of building View Details

Keywords: by Jen McFarland Flint

13 Apr 2021
News

Unlocking Diversity's Promise: Psychological Safety, Trust and Inclusion

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

underrepresented communities. As the COVID-19 pandemic dragged on, executives worked to continue these efforts, despite supply chain disruptions, labor shortages, and erratic consumer spending. Beyond the moral imperatives of confronting systemic racism, many saw the... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

21 Aug 2023

Top Business Schools Discuss: Diversity & Inclusion

Graduate School of Business, Tuck School of Business, and The Wharton School of the University of Pennsylvania to learn about their MBA programs and diversity & inclusion in their communities. The event will feature a moderated panel... View Details

16 Sep 2024
Blog Post

Creating an Inclusive Recruiting Process for Candidates with Diverse Abilities

unintentional, nevertheless create boundaries to employment. We asked four HBS alumni with diverse abilities to share their perspective on recruiting, both as candidates and as hiring managers, recruiters, and interviewers. The advice they share for recruiting partners... View Details

Keywords: All Industries

14 Mar 2023
Blog Post

How Inclusive Managers Create Glass-Shattering Organizations

and co-author of the book, Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work. “They have lots of opportunity to change the structures themselves.” The authors of Glass Half-Broken weave academic research with practical advice for View Details

November 2023
Teaching Note

Inclusion and Diversity at Mars Petcare

By: Katherine Coffman, Jillian J. Jordan and Emma Ronzetti

March 2018 (Revised February 2023)
Teaching Note

Managing Diversity and Inclusion at Yelp

By: Michael Luca, Joshua Schwartzstein and Gauri Subramani

Teaching Note for HBS No. 918-009. View Details

05 Dec 2023
Cold Call Podcast

Tommy Hilfiger’s Adaptive Clothing Line: Making Fashion Inclusive

Keywords: Fashion; Consumer Products; Apparel & Accessories; Retail

28 Jun 2012
News

Want to Build Engagement? Be Inclusive

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