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  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

people, not to or at them. There is an opportunity to figure out ways to work in more meaningful ways with people. Book Excerpt Teaching by Heart: One Professor's Journey to Inspire By View Details
Keywords: by Martha Lagace; Education
  • 24 May 2004
  • Research & Ideas

The Watsons: IBM’s Troubled Legacy

the International Business Machines Corporation and its indomitable leader, Thomas J. Watson Sr. As a demonstration of the latest device out of the I.B.M. research laboratories, a letter of congratulation... View Details
Keywords: by Richard S. Tedlow
  • 17 Oct 2022
  • Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

There’s a scene in the drama series Mad Men when junior ad exec Peggy Olson complains to her mercurial boss Don Draper, “You never say thank you.” Don peevishly replies: “That’s what the money is for!” Harvard Business School Professors Rawi E. Abdelal and View Details
Keywords: by Michael Blanding
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

rather than ignore or suppress them. Comparing 450 bank branches of a single organization, a large commercial bank in the northeast U.S., Ely and Thomas discovered that when work groups actively acknowledge and engage with their different... View Details
Keywords: by Martha Lagace
  • 16 Oct 2019
  • Blog Post

6 Steps to Building a Better Workplace for Black Employees

To support black employees, business leaders must challenge biases and help employees be themselves, according to a new book co-edited by Anthony J. Mayo, Laura Morgan Roberts, and David A. Thomas. When... View Details
Keywords: All Industries
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

  Working PapersAn Investigation of Earnings Management through Marketing Actions Authors:Craig J. Chapman and Thomas J. Steenburgh Abstract... View Details
Keywords: Martha Lagace
  • 22 Mar 2011
  • First Look

First Look: March 22

How could this happen in such a world class medical facility? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/411041-PDF-ENG Serious Materials Thomas Steenburgh and Liz KindHarvard Business School... View Details
Keywords: Sean Silverthorne
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

Entrepreneurs, Managers, and Leaders: What the Airline Industry Can Teach Us about Leadership (Palgrave Macmillan), coauthored by Anthony J. Mayo and Nitin Nohria of Harvard Business School, and Mark... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 17 May 2011
  • First Look

First Look: May 17

supplement the (A) case. Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/111015-PDF-ENG EMC2: Delivering Customer Centricity Thomas Steenburgh and Jill AveryHarvard Business School Case... View Details
Keywords: Sean Silverthorne
  • November 2008 (Revised January 2011)
  • Exercise

Breaking Through Action Plan

By: David A. Thomas and Karen J. Watai
The "Breaking Through Action Plan" is a developmental tool based on the book, Breaking Through: The Making of Minority Executives in Corporate America by David A. Thomas and John J. Gabarro. The Action Plan was originally designed as part of a facilitated session but... View Details
Keywords: Competency and Skills; Management Analysis, Tools, and Techniques; Personal Development and Career; Relationships; Power and Influence; Trust
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  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

Bockhoff of National Automatic Tool also worked at NCR, as did Joseph E. Rodgers of Addressograph-Multigraph, Henry Theobold of Toledo Scale, William Sherman of Standard Register, and Thomas J. Watson of... View Details
Keywords: by Laura Linard
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

place when they enter one of our stores," says Thomas Pink's Tranthi. Inspired by the craftsmanship of a late-18th-century London tailor (if you wore one of his hunting coats, you were considered... View Details
Keywords: by Julia Hanna; Consumer Products
  • 08 May 2018
  • First Look

First Look at New Research and Ideas, May 8, 2018

forthcoming Management Science Evidence of Upcoding in Pay-for-Performance Programs By: Bastani, Hamsa, Joel Goh, and Mohsen Bayati Abstract—Recent Medicare legislation seeks to improve patient care quality by financially penalizing... View Details
Keywords: Sean Silverthorne
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

sophistication in methods, it is now possible to more judiciously allocate marketing resources. By Sunil Gupta and Thomas J. Steenburgh. 5. The Future of Social Enterprise This... View Details
Keywords: by Staff
  • 01 Dec 2023
  • News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • 14 Jun 2011
  • First Look

First Look: June 14

case:http://cb.hbsp.harvard.edu/cb/product/109071-PDF-ENG foursquare Mikołaj Jan Piskorski, Thomas R. Eisenmann, Jeffrey J. Bussgang, and David ChenHarvard Business School Case 711-418 Co-founders of... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2009
  • What Do You Think?

What is the Role of Government Vis-à-Vis Capitalism?

Summing Up How broad is government's role in a capitalistic society? The debate this month boiled down to the extent of government's role in relation to capitalism. Those arguing for a relatively narrow role included C. J. Cullinane, who... View Details
Keywords: by Jim Heskett
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

Is Chinese world trade leadership on the horizon? If so, what will it mean for the rest of us? What do YOU think? References: Thomas J. Christensen, The China Challenge: Shaping the Choices of a Rising Power... View Details
Keywords: by James Heskett
  • 06 Apr 2007
  • What Do You Think?

Will Market Forces Stop Global Warming?

Summing Up Debate on this month's questions occurred on at least three levels. Is global warming occurring? Do humans (primarily through CO2 emissions) have much to do with it? Should we rely on market forces to provide appropriate responses, or will this require... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 16 Aug 2010
  • Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

Harvard Business Publishing has released new toolkits to help managers make key marketing decisions on market analysis, breakeven analysis, customer lifetime value, profit and pricing, and analyzing the competitive environment. The five toolkits were developed View Details
Keywords: by Sarah Jane Gilbert