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Show Results For
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All HBS Web
(837)
- News (349)
- Research (426)
- Events (1)
- Multimedia (27)
- Faculty Publications (230)
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- 22 Nov 2022
- Research & Ideas
When Agreeing to Disagree Is a Good Beginning
something we’d rather avoid than engage in with confidence,” explained Francesca Gino, Tandon Family Professor of Business Administration in the Negotiation, Organizations, and Markets Unit at Harvard Business School during the event....
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by Clea Simon, Harvard Gazette
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
students’ performance on standardized tests.” Published in the February 15 edition of Proceedings of the National Academy of Sciences, the study was authored by Hans Henrik Sievertsen, a postdoctoral researcher at the Danish National...
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- 18 May 2016
- Research & Ideas
Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior
amnesia? Prior research had shown that when people behave badly, they experience cognitive dissonance—their brains are addled by simultaneously believing in doing the right thing and actually doing the wrong thing. So Kouchaki and View Details
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by Carmen Nobel
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business Administration, studies how people can lead more...
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by Jen McFarland Flint
- Article
Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety
By: Alison Wood Brooks, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I. Norton and Maurice Schweitzer
From public speaking to first dates, people frequently experience performance anxiety. And when experienced immediately before or during performance, anxiety harms performance. Across a series of experiments, we explore the efficacy of a common strategy that people...
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Brooks, Alison Wood, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I. Norton, and Maurice Schweitzer. "Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety." Organizational Behavior and Human Decision Processes 137 (November 2016): 71–85.
- 18 Nov 2013
- Research & Ideas
Pulpit Bullies: Why Dominating Leaders Kill Teams
When Harvard Business School Associate Professor Francesca Gino invites high-powered business leaders to address her class, she often observes an interesting phenomenon. The guest speakers announce that they...
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by Michael Blanding
- Article
Handshaking Promotes Deal-Making by Signaling Cooperative Intent
By: Juliana Schroeder, Jane L. Risen, Francesca Gino and Michael I. Norton
We examine how a simple handshake—a gesture that often occurs at the outset of social interactions—can influence deal-making. Because handshakes are social rituals, they are imbued with meaning beyond their physical features. We propose that during mixed-motive...
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Keywords:
Handshake;
Cooperation;
Affiliation;
Competition;
Negotiation;
Nonverbal Communication;
Negotiation Participants;
Behavior;
Communication Intention and Meaning;
Negotiation Deal
Schroeder, Juliana, Jane L. Risen, Francesca Gino, and Michael I. Norton. "Handshaking Promotes Deal-Making by Signaling Cooperative Intent." Journal of Personality and Social Psychology 116, no. 5 (May 2019): 743–768.
- 25 Jul 2013
- Research & Ideas
Why Unqualified Candidates Get Hired Anyway
University of California at Berkeley; Zachariah S. Sharek, Carnegie Mellon University; and Francesca Gino, Harvard Business School. "Across all our studies, the results suggest that experts take high performance as evidence of high...
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- 02 Jun 2011
- Research & Ideas
Signing at the Top: The Key to Preventing Tax Fraud?
Editor’s note: Concerns about data falsification and fabrication in a study conducted by Francesca Gino as part of this article have been shared View Details
- 2013
- Article
Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals
By: S. A. Swift, D. Moore, Z. Sharek and F. Gino
When explaining others' behaviors, achievements, and failures, it is common for people to attribute too much influence to disposition and too little influence to structural and situational factors. We examine whether this tendency leads even experienced professionals...
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Keywords:
Evaluations;
Correspondence Bias;
Selection Decisions;
Attribution;
Prejudice and Bias;
Selection and Staffing;
Decision Choices and Conditions;
Performance Evaluation;
Cognition and Thinking
Swift, S. A., D. Moore, Z. Sharek, and F. Gino. "Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals." e69258. PLoS ONE 8, no. 7 (July 2013).
- 13 Oct 2017
- Working Paper Summaries
Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks
- 2015
- Working Paper
Blinded by Experience: Prior Experience, Negative News and Belief Updating
By: Bradley R. Staats, Diwas S. KC and Francesca Gino
Traditional models of operations management involve dynamic decision-making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a field study and two laboratory studies...
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Keywords:
Behavioral Operations;
Egocentric Bias;
Experience;
Healthcare Operations;
Prejudice and Bias;
Behavior;
Operations;
Decision Making;
Health Care and Treatment
Staats, Bradley R., Diwas S. KC, and Francesca Gino. "Blinded by Experience: Prior Experience, Negative News and Belief Updating." Harvard Business School Working Paper, No. 16-015, August 2015.
- Article
Learning by Thinking: The Role of Reflection in Individual Learning
By: Giada Di Stefano, Francesca Gino, Gary P. Pisano and Bradley R. Staats
It is common wisdom that practice makes perfect. And, in fact, we find evidence that when given a choice between practicing a task and reflecting on their previously accumulated practice, most people opt for the former. We argue in this paper that this preference is...
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- 02 Oct 2008
- Working Paper Summaries
Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior
- 07 Dec 2011
- Research & Ideas
Are Creative People More Dishonest?
triggering the good behavior without triggering the bad behavior." Invitation To Participate Are you a manager at an organization that stresses the importance of creativity in the workplace? Do you have thoughts about how to encourage creativity while discouraging...
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- February 2016 (Revised September 2017)
- Case
Scaling Well by Doing Good: Motivating Talent at b.good
By: Francesca Gino, Paul Green Jr. and Bradley Staats
Boston-based fast-casual chain b.good was founded on the idea of healthy food, sourced locally, and prepared in-store. The founders had built a value-based business and worked hard to cultivate a sense of family—among employees, customers, and suppliers. In 2015, they...
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Keywords:
Motivation;
Values;
Corporate Culture;
Growth Strategy;
Motivation and Incentives;
Values and Beliefs;
Growth Management;
Organizational Culture;
Growth and Development Strategy;
Service Industry;
Food and Beverage Industry;
New England
Gino, Francesca, Paul Green Jr., and Bradley Staats. "Scaling Well by Doing Good: Motivating Talent at b.good." Harvard Business School Case 916-031, February 2016. (Revised September 2017.)
- December 2020
- Teaching Plan
Scaling Well by Doing Good: Motivating Talent at b.good
By: Francesca Gino, Gary P. Pisano and Alexander Rohe
- 27 Feb 2017
- Working Paper Summaries
Seeking to Belong: How the Words of Internal and External Beneficiaries Influence Performance
- 11 Jan 2008
- Working Paper Summaries