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- All HBS Web (352)
- Faculty Publications (42)
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- 17 Jan 2012
- First Look
First Look: January 17
PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not available at this time....
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Sean Silverthorne
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
by a government’s response to the virus, blurring the line between the private and public sectors. Said Dr. David Nabarro, Special Envoy for COVID-19 for the World Health Organization (WHO), “Brands must...
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by Jill Avery and Richard Edelman
- March 2016
- Case
N12 Technologies: Building an Organization and Building a Business
By: David A. Garvin and Aldo Sesia
N12 Technologies was a startup founded in 2010 that employed nanotechnology to manufacture a patented material to improve the performance of carbon fiber composites, which were used in a wide variety of products, ranging from bicycles to automobiles to aircraft parts....
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Keywords:
Startup;
Organizational Structure;
Nanotechnology;
Business Processes;
Organizational Change and Adaptation;
Organizational Design;
Management Systems;
Commercialization;
Industrial Products Industry;
Manufacturing Industry;
Auto Industry;
Bicycle Industry;
Transportation Industry;
United States
Garvin, David A., and Aldo Sesia. "N12 Technologies: Building an Organization and Building a Business." Harvard Business School Case 316-002, March 2016.
- 08 Oct 2012
- Research & Ideas
The Immigrants Who Built America’s Financial System
establishing the struggling young country's financial system. In The Founders and Finance: How Hamilton, Gallatin, and Other Immigrants Forged a New Economy, Thomas McCraw, the Isidor Straus Professor of Business History Emeritus at...
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- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
When business executives create innovative products or services, they often look to impress their customers by delivering an experience more meaningful, more delightful, than possibly expected. A true "wow!" moment. And Harvard Business...
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- 10 Apr 2007
- First Look
First Look: April 10, 2007
media content. Raises issues of how technology interacts with creative processes and outcome possibilities, and also invites discussion of strategic and organizational questions raised by the very different business models of the...
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Martha Lagace
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
pension starting from a young age ." Vernon McKenzie and Akhil Mehta described successful efforts to do just that in Australia and India, respectively. In Australia, "Every employee, by law, must...
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by Jim Heskett
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
evident in the success of large companies such as Costco, Jordan's Furniture, Southwest Airlines, Google, and even Starbucks, businesses that meet the needs of a broader set of stakeholders than shareholders. (A recent study of 30 such firms, View Details
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by Nancy Koehn
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
management. Instead, Perlman mapped backward from his VC target, reasoning that WebTV's appeal and value to the VCs would be greatly enhanced by partnership with a prominent consumer electronics firm. Perlman started View Details
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by James K. Sebenius
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
information is significant and avoiding information overload. David J. Collis, the Thomas Henry Carroll Ford Foundation Adjunct Professor of Business Administration at Harvard Business School, and Michael G....
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by Boris Groysberg and Sarah Abbott
- January 2022
- Article
Who Creates New Firms When Local Opportunities Arise?
By: Shai Benjamin Bernstein, Emanuele Colonnelli, Davide Malacrino and Timothy McQuade
We examine the characteristics of the individuals who become entrepreneurs when local opportunities arise. We identify local demand shocks by linking fluctuations in global commodity prices to municipality level agricultural endowments in Brazil. We find that the firm...
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Keywords:
Firms;
Entrepreneurs;
Demand Shocks;
Entrepreneurship;
Personal Characteristics;
Demographics;
Opportunities;
Brazil
Bernstein, Shai Benjamin, Emanuele Colonnelli, Davide Malacrino, and Timothy McQuade. "Who Creates New Firms When Local Opportunities Arise?" Journal of Financial Economics 143, no. 1 (January 2022): 107–130.
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
added experience, strong identification, and distinct understanding of the organization to the team to support the young players on the pitch. Two experienced homegrown players became the cornerstones of his team: Thomas Müller and View Details
- 27 Apr 2010
- First Look
First Look: April 27
our results suggest that the predictive value of accruals and market participants' ability to process it are a significant driver of accrual-based anomalies. Consumer Policy Author:J. Gunnar Trumbull Publication:Chap. 26 in The Oxford Handbook on Business and...
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Martha Lagace
- 05 Apr 2011
- First Look
First Look: April 5
and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting...
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Sean Silverthorne
- 14 Jun 2016
- First Look
June 14, 2016
patent applications in 1976 to 16% in 2008. This is partly driven by the increase in the prevalence of information and communication technology; however, even for patents unrelated to information and communication technology, we see a...
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Sean Silverthorne
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
with McVay, the team simultaneously provided mentorship and support for a young coach, while also laying the foundation for a “Plan B” in case McVay cratered. What’s the score? What are we to make of all of this? Older professionals may...
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- 20 Mar 2005
- Research & Ideas
Lessons of Successful Entrepreneurs
March 3rd at Harvard Business School, discussing their successes and failures as entrepreneurs. The common themes: Jump in, take risks, challenge yourself, trust your instincts, and learn from both experience and the experienced. I've Got An Idea! If he were starting...
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by Sean Silverthorne
- April 2011
- Article
The Emotional Impact and Behavioral Consequences of Post-M&A Integration: An Ethnographic Case Study in the Software Industry
By: David Ager
This ethnographic case study has focused in depth on one type of acquisition, that of two small, young firms (each with less than 2,000 employees and less than ten years in operation) acquired by one company in the software development industry based in the United...
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Keywords:
Integration;
Organizational Change and Adaptation;
Behavior;
Groups and Teams;
Mergers and Acquisitions;
Emotions
Ager, David. "The Emotional Impact and Behavioral Consequences of Post-M&A Integration: An Ethnographic Case Study in the Software Industry." Journal of Contemporary Ethnography 40, no. 2 (April 2011): 199–230.
- 04 Dec 2000
- What Do You Think?
Have We Overdone Deregulation and Privatization?
one Fred Smith, the young CEO of Federal Express, who had been required under previous regulation to use small, inefficient aircraft to transport freight or else submit to stringent government regulation. It was regarded View Details
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by James Heskett
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
For the school that so boldly launched the MBA 100 years ago and went on to become the bluest of blue-chip brands in business education, it seemed only fitting that Harvard Business School should mark its centennial year by examining the...
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