Publications

August 2003 (Revised January 2013)
Case

Multinational Corporations in Apartheid-era South Africa: The Issue of Reparations

By: Geoffrey Jones and Cate Reavis

Considers the lawsuits filed on behalf of victims of apartheid against multinationals who operated in South Africa prior to 1994. Reviews the debates about divestment from and sanctions against South Africa from the 1950s. Includes case studies of companies that... View Details

Keywords: Ethics; Multinational Firms and Management; Government Legislation; Lawsuits and Litigation; Business and Government Relations; Prejudice and Bias; South Africa

November 2001 (Revised April 2005)
Case

Lonestar

By: Michael A. Wheeler and Georgia Levenson

Explores the legal and ethical responsibilities of a manager who believes that he has heard of a serious instance of sexual harassment, but who has been implored by the victim not to report it. Discussion can focus on the immediate problem or be expanded to a broader... View Details

Keywords: Working Conditions; Management Practices and Processes; Ethics; Crisis Management; Legal Liability

2021
Book

Sales Management That Works: How to Sell in a World That Never Stops Changing

By: Frank V. Cespedes

Selling is changing, but the impact on sales of megatrends like ecommerce, big data, and AI is often misunderstood and not supported by empirical data. Managers who fail to separate fact from hype will make decisions based on bad assumptions and, in a competitive... View Details

Keywords: Sales; Strategy; Salesforce Management; Change; Adaptation

December 2020 (Revised September 2023)
Case

PG&E and the First Climate Change Bankruptcy

By: Stuart C. Gilson and Sarah L. Abbott

In early 2020, the California-based utility PG&E filed a second amended plan of reorganization. PG&E had filed for Chapter 11 bankruptcy in the face of more than $30 billion of legal claims brought against it for its alleged role in causing California wildfires. The... View Details

Keywords: Chapter 11; Utilities; Liabilities; Restructuring; Insolvency and Bankruptcy; Debt Securities; Legal Liability; Climate Change; Utilities Industry; United States

10 Oct 2017
First Look

First Look at New Research and Ideas, October 10, 2017

2014, the effect on wages persists in these areas. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52458 Crime and Violence: Desensitization in Victims to Watching Criminal Events By: Di Tella, Rafael, Lucia Freira,... View Details

Keywords: Sean Silverthorne

03 Oct 2017
News

Equifax, SEC And Deloitte Cyber Breaches: Is It Time To Remove Executive Immunity From Prosecutions?

March 2023
Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details

January 2022
Background Note

Native American Incarceration

By: Reshmaan Hussam, Sophus A. Reinert and Jordan Naylor

In the early twenty-first century the Native American populations of the United States continued to live with the legacy of colonialism, ethnic cleansing, and cultural destruction. Although other minority groups had increasingly been able to make their voices heard,... View Details

Keywords: Colonialism; Incarceration; Social Issues; Race; Equality and Inequality; History

27 Jan 2015
News

Frustration with the Intracorporate Conspiracy Doctrine Distorts Other Areas of Law

January 2019 (Revised January 2022)
Case

Chinese Infrastructure Investments in Sri Lanka: A Pearl or a Teardrop on the Belt and Road?

By: Meg Rithmire and Yihao Li

In 2015, a surprise presidential election result seemed to imperil Chinese investments in Sri Lanka, which were associated with China’s Belt and Road Initiative to build global infrastructure. In the previous decade, China had undertaken two major projects in the... View Details

Keywords: Belt And Road Initiative; Investment; Infrastructure; China; Sri Lanka

January 2014 (Revised February 2014)
Teaching Note

Rana Plaza: Workplace Safety In Bangladesh (A) and (B)

By: John A. Quelch and Margaret L. Rodriguez

On April 24, 2013 the Rana Plaza factory building collapsed in Dhaka, the capital of Bangladesh. Over 1,100 people were killed in the worst industrial accident since the Union Carbide plant gas leak in Bhopal, India. Most of the victims worked for garment factories,... View Details

Keywords: Safety; Multinational Firms and Management; Labor Unions; Business and Stakeholder Relations; Working Conditions; Corporate Accountability; Crisis Management; Manufacturing Industry; Apparel and Accessories Industry; Bangladesh

September 2013
Case

Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia

By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins

In 2011, Junko Yoda with Pam McCambridge launched CLinked, a venture aimed to reduce human trafficking of women and children for sexual exploitation. Since incorporation, they launched several different pilot programs in partnership with local non-governmental... View Details

Keywords: Expansion; Social Issues; Non-Governmental Organizations; Public Administration Industry; Indonesia

August 2008 (Revised December 2009)
Case

Absolute Return for Kids

By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter

Absolute Return for Kids [ARK] is a charity with strong financial support-what are the constraints on its growth and impact? ARK seeks to transform the lives of children who are victims of abuse, disability, illness, and poverty. As one of the 50 largest fundraising... View Details

Keywords: Growth and Development Strategy; Performance Capacity; Quality; Nonprofit Organizations; Expansion; South Africa; Europe; United Kingdom

23 Jun 2021
News

Investors Burned by Fraud Get Better at Detecting Future Bad Actors

2013
Case

Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia

By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins

n 2011, Junko Yoda with Pam McCambridge launched CLinked, a venture aimed to reduce human trafficking of women and children for sexual exploitation. Since incorporation, they launched several different pilot programs in partnership with local non-governmental... View Details

Keywords: Social Enterprise; Crime and Corruption; Gender; Social Issues; Business and Community Relations; Leadership; Change Management; Public Administration Industry; Indonesia; Asia

05 May 2011
Research & Ideas

How ‘Political Voice’ Empowers the Powerless

hard to hide a dead body.") And neither gender-neutral crimes (such as robberies or arson), nor crimes in which the victims were identified as male, showed any notable increase. So the observed increase was likely caused by a greater... View Details

Keywords: by Maggie Starvish

2014
Article

Paying It Forward: Generalized Reciprocity and the Limits of Generosity

By: Kurt Gray, Adrian F. Ward and Michael I. Norton

When people are the victims of greed or recipients of generosity, their first impulse is often to pay back that behavior in kind. What happens when people cannot reciprocate, but instead have the chance to be cruel or kind to someone entirely different—to pay it... View Details

Keywords: Moral Sensibility; Behavior; Situation or Environment; Attitudes

Find at Harvard

Read Now

March 2023
Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details