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- All HBS Web (181)
- Faculty Publications (28)
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- 07 Nov 2012
- HBS Case
HBS Cases: Sir Alex Ferguson--Managing Manchester United
is to think ahead. Here's how he described it to me: "I might rest key players for a game that is less important. There is a risk element in doing that, and it can backfire, but you have to accept that. You have to View Details
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
1. Empower your team With Flick at the helm of Bayern Munich, one small lineup change made a big difference. Flick reduced the number of players rotated in and out of the game, trusting his smaller core to perform to their capabilities...
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- 21 Apr 2015
- First Look
First Look: April 21
reality is driven by a fundamental failure in consumer inferences when sellers withhold information. Using a series of laboratory experiments, we implement a simple disclosure game in which senders can verifiably report quality to...
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Carmen Nobel & Sean Silverthorne
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
practices that place a great deal of weight on "attitude" and "listening skills." Trust is a cornerstone of an efficient and effective system. Bad things happen when it is undermined by unmet expectations or ethical...
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by Jim Heskett
- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
season from the website BasketballReference.com, and then compared how many minutes each player played under black coaches versus white. He found that players averaged 40 second less per game when playing for a coach of a different race,...
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- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
by asymmetric information—in other words, managers have a lot of information, and investors don’t know if they can trust them. We’re all engaged in a large information game where agents don’t always do what...
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by Dina Gerdeman
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
leaders need a new game plan. We asked Harvard Business School professors to provide practical advice for managing large-scale, long-term remote work at a time when many employees are not only distracted by the commotion in their homes,...
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by Dina Gerdeman
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
adversaries as well as with colleagues within your organization? In this Q&A, James Sebenius and David Lax, authors of 3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals, discuss the common mistakes of...
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by Martha Lagace
- 16 Jul 2013
- First Look
First Look: July 16
trust through warmth and understanding. Most leaders today approach their jobs by emphasizing competence, strength, and credentials. But without first building a foundation of trust, they run the risk of eliciting fear, resentment, or...
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Anna Secino
- 03 Nov 2011
- What Do You Think?
The Ultimate Question in Management
Summing Up Is the Ultimate Question, Why? What might be called the "ultimate question exercise" this month yielded a number of interesting responses. First, nearly everyone was willing to play the game in suggesting their own...
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by James Heskett
- 18 Feb 2009
- First Look
First Look: February 18, 2009
Model and Ecological Integrity in Southern Africa Harvard Business School Case 709-001 The Londolozi game viewing reserve in South Africa became a defining icon of ecotourism during the 1990s and early 2000s-that is, a tourist business...
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Martha Lagace
- 06 Aug 2008
- Research & Ideas
Are the Olympics a Catalyst for China Reforms?
With China hosting the Summer Olympic Games starting this week, some reformers see an opportunity to use the world stage as a platform to pressure the country's leadership into expanding social freedoms. Judging by recent news, they don't...
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by Sean Silverthorne
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
in the period following the second Greek bailout in early 2010. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53996 2018 The New Era of the CCO: The Essential Role of Communication in a Volatile World The Trust...
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Sean Silverthorne
- spring 1994
- Article
Unilateral Commitments and the Importance of Process in Alliances
By: Ranjay Gulati, Tarun Khanna and Nitin Nohria
How the partners in an alliance view their joint venture can have much to do with its success or failure. Each partner fears that the other will get the larger payoff by acting opportunistically while it cooperates in good faith. The result is that both partners choose...
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Keywords:
Management Style;
Partners and Partnerships;
Joint Ventures;
Management Practices and Processes;
Alliances;
Trust;
Game Theory
Gulati, Ranjay, Tarun Khanna, and Nitin Nohria. "Unilateral Commitments and the Importance of Process in Alliances." MIT Sloan Management Review 35, no. 3 (spring 1994): 61–69.
- 24 Mar 2008
- Research & Ideas
Reducing Risk with Online Advertising
the world a somewhat better place. It's a safer world in which to advertise, and a safer world in which to do business if more computers can be trusted to do what their operators want rather than what some unknown third party hopes to...
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- 28 Feb 2005
- Research & Ideas
How to Harness Auction Fever
(e.g., those who might take a competitor's bid to be a personal attack), and those who are highly sensitive to what others think of them, might fall prey to the effects of competitive arousal. Finally, those who are well-prepared and have a View Details
- 29 Oct 2018
- Research & Ideas
Hunting for a Hot Job in High Tech? Try 'Digitization Economist'
and TripAdvisor contain hundreds of millions of consumer reviews; online marketplaces also rely on reputation systems to facilitate trust between strangers. Economists help companies design reputation systems, “focusing on understanding...
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- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
managers still need to seek other drivers of creativity. I Want My Functional Experts To Influence High-level Strategy Moving From Bean Counter to Game Changer New research by HBS professor Anette Mikes and colleagues looks into how...
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Re: Ranjay Gulati & Raffaella Sadun
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
Thus, in many ways, the whole teaching model condemns managers to act after the game is over. Maybe you can't teach intuition, but maybe you can. AG: You can promote intuition. You can recognize the innate aptitude of people to grasp what...
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- 12 Sep 2006
- First Look
First Look: September 12, 2006
that of crowding from above; and the effect of crowding by lower ranked contestants is greatest when there is relatively little race-to-race churn in the rank ordering of drivers. Self-Centered and Other-Regarding Behavior in the Solidarity View Details
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Sean Silverthorne