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- Faculty Publications (236)
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- 01 Jun 2011
- News
Racial Bias Pervades Health Care
cites a library full of studies (some his own) as well as his own personal experiences to document that minorities receive a lower standard of health care than do white men. For example, he writes, African Americans receive fewer View Details
- 01 Jun 2003
- News
Up Against The Firewall
matter to leave to tech departments, no matter how good they may be,” warns HBS assistant professor Robert D. Austin. “That’s because, more than being a technical problem, achieving cyber security is an operational issue that requires... View Details
- 01 Jun 2009
- News
Insights from the Post-Macho Workplace
been designed to create a new kind of offshore operating environment, where safety was the priority. Management attacked the safety issue from the top down, investing extensively in leadership training, policies, and practices intended to... View Details
- 01 Feb 1997
- News
Herzlinger on Health Care: Revolution in Evolution
integration doesn't guarantee that you can do everything well simultaneously. Focus, we've discovered, is critical. What does "focus" mean in terms of the health-care industry? It means more integrated facilities that center on providing all the care for one disease or... View Details
- 01 Dec 2010
- News
Eight Join HBS Faculty
postdoctoral fellow. Her research focuses on how people can work fruitfully across social divides. Prior to her academic career, Ramarajan worked in international development in West Africa focusing on conflict resolution. Douglas Fearing, an assistant professor in the... View Details
- 01 Jun 2018
- News
Disrupting India’s Dental Market
Singh’s team reduced a clinic to a set of eight distinct modules, such as the operating rooms and waiting areas, that could fit together “like a jigsaw puzzle” in any new space. “It was a business where a brand could be built without... View Details
Keywords: Sasha Issenberg
- 01 Jun 2018
- News
Case Study: Tip the Scale
find another way to scale an assembly-line process? The Answers: Has Walden considered an Amazon approach, with additional procedures for a customer’s second and possibly third choices, in case inventory does not match a customer’s first... View Details
- 01 Mar 2017
- News
How Deep Brain Stimulation Could Change Medicine
he performed in the operating room as doctors tinkered inside his brain. All the while, Bennet and his team monitored the tremors as neurosurgeon Lee inserted the electrodes, making sure that each found its target. The View Details
Keywords: Janelle Nanos
- 01 Sep 2016
- News
Case Study: Alumni Advice for a Health Care Startup
was operating as a kind of project manager for her mom—and that she was one of 66 million Americans taking care of an ill, aging, or disabled loved one—she began to build a more modern solution to care management. Wellthy provides loved... View Details
- 25 Jun 2024
- News
On the Move: Alexis DePree (MBA 2007)
When Nordstrom announced the promotion of Alexis DePree (MBA 2007) to COO in early June, media outlets noted DePree’s expanded, end-to-end role in managing operations and customer experience in an increasingly complex retail environment.... View Details
- 01 Jun 2012
- News
Made in the USA
Jim Knott's Aquamesh lobster traps set a new standard for durability, quickly supplanting the wooden traps used by generations of lobstermen. Chinese knockoffs failed to match Aquamesh's patented process. Will business leaders reconnect... View Details
- 01 Jun 1998
- News
Investigation Leads to Sanctions, Recommendations
working with students, faculty, and administrators to establish procedures "for preventing these kinds of situations in the future and for addressing violations of our standards in a fair and prompt manner."... View Details
- 01 Dec 2009
- News
An Action Plan for Economic Recovery
financial institutions are too big to fail? There are two valid reasons for bailing out a financial institution. First is to protect the system for processing payments, like checks, because that system is critical to the operation of the... View Details
- 01 Dec 2006
- News
Inside Intel
for Integrated Electronics), Grove started as director of operations before rising through the ranks to COO in 1979. For the next two years he presided over an all-out crusade with the fearsome name of View Details
- 01 Dec 2015
- News
Case Study: Bionic Banking
hope of digging into Wall Street’s high profit margins. Current robo-advisors focus on passive “buy-and-hold” strategies, selecting a handful of low-cost exchange traded funds (ETFs), investing the funds according to a standard portfolio... View Details
- 01 Jun 2012
- News
They Call Him Mr. China
other countries. But by the end of 1996, it was clear that they had failed to master the task of operating Chinese enterprises. So Perkowski moved on to Plan B. He appointed a team of “Old China” managers inherited with the joint-venture... View Details
- 01 Jun 2005
- News
Do You Speak Business?
matters). Thus, among its other ramifications, globalization is forcing companies to operate and conduct themselves according to certain international standards and expectations. This trend is inevitably... View Details
Keywords: Garry Emmons
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
(super)human performance levels across domains. Yes, artificial intelligence is a technology layer that will have meaningful ramifications, so we must be incredibly thoughtful about the standards we establish to govern it. There is a need... View Details
Keywords: April White
- 01 Mar 2011
- News
Making Their Way
but from Mexico, South Korea, and elsewhere — was coming in at a lower price point than our unionized operations could match,” Chirchirillo recalls. “And many of my OPM classmates were from outside the United States, so I was getting a... View Details
- 01 Jun 2000
- News
Flexibility Is Key to Product Development in Internet Time
authors propose that a process emphasizing learning and adaptation is the key to successful innovation in this emerging age. To understand the procedures required for product evolution in these new circumstances, the researchers studied... View Details
Keywords: Judith A. Ross