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- Faculty Publications (29)
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- All HBS Web (80)
- Faculty Publications (29)
- 01 Mar 2024
- News
Elevator Pitch: Banking On It
institutions through self-serve customization, a low-code API builder that allows lenders to integrate partners of their choosing, and personalized agent portals that provide effortless onboarding and department-specific dashboards. The...
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- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t CrooksWhy Good Audits Go Bad
standards). But the corporate auditing arena is a particularly fertile ground for self-serving biases. Three structural aspects of accounting create substantial opportunities for bias to influence judgment. Ambiguity. Bias thrives...
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- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
with building trust. If you demand immediate compensation every time you make a concession, your behavior will be seen as self-serving rather than oriented toward achieving mutual satisfaction. 4. Make Concessions In Installments Which of...
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by Deepak Malhotra
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
are doing and why, or they can be completely oblivious to the way they're acting. One doesn't have to be an unethical or a self-serving person to use a strategy that raises anxieties and kills off a good idea. And that fact has huge...
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by John Kotter & Lorne A. Whitehead
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
make self-serving decisions and ignoring the plight of others. To date, more than a year since the crisis started, despite much public outrage and threats to more strongly regulate the financial industry, there do not seem to be any...
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by Sarah Jane Gilbert
- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
Avery details these methods in her working paper Saving Face by Making Meaning: Consumers' Self-Serving Response to Brand Extensions. Method #1—The "Not Us" Strategy: Derogating the legitimacy of the brand extension's users. In...
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- 29 Jul 2013
- Research & Ideas
A Manager’s Moral Obligation to Preserve Capitalism
"Part of this norm-shifting was done by carefully laying out the evidence and then building a strong logical case for what is consistent with the ethical imperatives that legitimize capitalism. CEOs are usually not immoral people. When they lobby for View Details
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by Michael Blanding
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
important social and organizational benefits. First, discussion provides an opportunity for others who may not have been directly involved in the failure to learn from it. Second, others may bring new perspectives and insights that deepen the analysis and help to...
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by Amy Edmondson & Mark D. Cannon
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
and the Role of Communication” in the journal Organizational Behavior and Human Decision Processes. The study looked at how individual self-serving biases can blur the judgment of decision-makers, who underestimate their inability to be...
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- 01 Dec 2011
- News
Early Adopters
Omar Restom (HBS ’12, seated) and Douglas Melchior (MBA ’11) didn’t wait for the Harvard Innovation Lab’s official opening in November to relocate their base for developing Vaiad, a start-up self-serve platform that allows websites to...
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- 01 Jun 2011
- News
Students Start-Ups Tap New HBS Fund
from 88 applicants, were: Adiply (Omar Restom, HBS ’12): A self-serve tool that allows an advertiser to buy ad space on a Web site. AfterSteps (Jess Bloomgarden, Alex Stratoudakis, and Emma Taylor, all HBS ’12): End-of-life planning with...
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awards
- 01 Aug 2016
- Research & Ideas
Retail Execs Underplay Current Performance to Investors--but Why?
Ozik, and Sadka stop short of assigning a definitive explanation for this distortion of information, their research indicates that managers may provide misleading information for self-serving reasons: “The data suggest they may be...
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- 10 Sep 2001
- Research & Ideas
The Negotiator’s Secret: More Than Merely Effective
wildly inaccurate, the psychology of perception systematically leads negotiators to major errors. Self-Serving Role Bias. People tend unconsciously to interpret information pertaining to their own side in a strongly View Details
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by James K. Sebenius
- 15 Mar 2016
- First Look
March 15, 2016
factors—such as ambiguity or risk— in a self-serving manner. This paper considers an environment where the ask is not avoided, and factors that may be viewed self-servingly are neither introduced nor highlighted. Instead, this paper...
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- 18 Sep 2012
- First Look
First Look: September 18
social evaluation, thus highlighting the relationship between preparatory nonverbal behavior and subsequent performance. Download the paper: http://www.hbs.edu/research/pdf/13-027.pdf Self-Serving Altruism? When Unethical Actions That...
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Sean Silverthorne
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
self-serving this system is. Q: What strikes me about this book, and I think anyone who's going to read it, is the tone. You're actually calling players in the health care system "killers"? It's more like a manifesto, a call to...
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- 24 Feb 2015
- First Look
First Look: February 24
markets, corporate managers are largely unopposed-because of their own expertise and the general public's low awareness of the issues. This enables managers to structure the "rules of the game" in self-serving ways. The result...
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Sean Silverthorne
- 04 Sep 2001
- Research & Ideas
Five Questions for Max Bazerman
interests of society to engage in self-serving behaviors, often simply for the sake of winning a high-profile political battle. We hope that our book gives our readers the tools they need to evaluate politicians on the extent to which...
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Re: Max H. Bazerman
- 30 Oct 2018
- News
Paths of Victory
continents. “We continue to build a new category in the digital manufacturing space. We empower engineering and manufacturing professionals to design, order, and commission custom factory equipment as fast as three days, through a View Details
- 07 Jun 2011
- First Look
First Look: June 7
people intuitively discount the future to a greater degree than can be rationally defended. Second, positive illusions lead us to conclude that energy problems do not exist or are not severe enough to merit action. Third, we interpret events in a View Details
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Sean Silverthorne