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Show Results For
- All HBS Web
(185)
- News (23)
- Research (116)
- Multimedia (2)
- Faculty Publications (66)
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- 19 Jan 2011
- First Look
First Look: Jan. 18
within the organization, and Fahey is torn about how to proceed. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311002-PDF-ENG Formosa Plastics Group: Business Continuity Forever Li Jin, Joseph P. H. Fan, and Winnie View Details
Keywords: Sean Silverthorne
- 15 Oct 2008
- First Look
First Look: October 15, 2008
is comprised of an extensive collection of Harvard Business School cases devoted to information technology. Learning (Not) to Talk About Race: When Older Children Underperform in Social Categorization Authors:Evan P. Apfelbaum, Kristin... View Details
Keywords: Martha Lagace
- 2004
- Book
Strategy Maps: Converting Intangible Assets into Tangible Outcomes
By: Robert S. Kaplan and David P. Norton
Kaplan, Robert S., and David P. Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston: Harvard Business School Press, 2004.
- 02 Jun 2010
- First Look
First Look: June 2
norton ariely.pdf Do Inventory and Gross Margin Data Improve Sales Forecasts for U.S. Public Retailers? Authors:Saravanan Kesavan, Vishal Gaur, and Ananth Raman Publication:Management Science (forthcoming) Abstract Firm-level sales... View Details
Keywords: Martha Lagace
- 23 Feb 2016
- First Look
February 23, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50625 February 2016 Harvard Business Review The Harvard Contest That’s Trying to Improve Health Care Delivery By: Hamermesh, Richard G., Robert S. Huckman,... View Details
Keywords: Sean Silverthorne
- 2000
- Book
The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment
By: Robert S. Kaplan and D. P. Norton
Keywords: Balanced Scorecard
Kaplan, Robert S., and D. P. Norton. The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston, MA: Harvard Business School Press, 2000.
- January–February 1996
- Article
Using the Balanced Scorecard as a Strategic Management System
By: Robert S. Kaplan and David Norton
Kaplan, Robert S., and David Norton. "Using the Balanced Scorecard as a Strategic Management System." Harvard Business Review 74, no. 1 (January–February 1996): 75–85. (Reprint #96107.)
- 22 Dec 2009
- First Look
First Look: Dec. 22
Working PapersInternational Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination Authors:David Collis, David Young, and Michael Goold Abstract This paper examines differences in the size and roles of... View Details
Keywords: Martha Lagace
- 05 Apr 2011
- First Look
First Look: April 5
this case:http://cb.hbsp.harvard.edu/cb/product/711486-PDF-ENG Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard Robert S. Kaplan and Ricardo Reisen de PinhoHarvard Business School Case... View Details
Keywords: Sean Silverthorne
- 13 Oct 2010
- First Look
First Look: October 13, 2010
Management (June 2010) An abstract is unavailable at this time. Working PapersProsocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal Authors:Lara B. Aknin, Christopher P. Barrington-Leigh, Elizabeth W.... View Details
Keywords: Sean Silverthorne
- 2006
- Book
Alignment: Using the Balanced Scorecard to Create Corporate Synergies
By: R. S. Kaplan and David P. Norton
Kaplan, R. S., and David P. Norton. Alignment: Using the Balanced Scorecard to Create Corporate Synergies. Boston: Harvard Business School Press, 2006.
- September – October 2000
- Article
Having Trouble with Your Strategy? Then Map It
By: Robert S. Kaplan and David P. Norton
Keywords: Strategy
Kaplan, Robert S., and David P. Norton. "Having Trouble with Your Strategy? Then Map It." HBR00509. Harvard Business Review 78, no. 5 (September–October 2000): 167–176.
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
both design and identity. This involved establishing a strategy management system based in part on best practices that had been successful in the corporate world: He and his team implemented the balanced scorecard performance management system (created by View Details
Keywords: by Carmen Nobel
- Article
Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I
By: Robert S. Kaplan and David P. Norton
Keywords: Balanced Scorecard; Transformation; Performance; Measurement and Metrics; Strategy; Management
Kaplan, Robert S., and David P. Norton. "Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I." Accounting Horizons 15, no. 1 (March 2001): 87–104.
- September–October 1993
- Article
Putting the Balanced Scorecard to Work
By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
Kaplan, Robert S., and David Norton. "Putting the Balanced Scorecard to Work." Harvard Business Review 71, no. 5 (September–October 1993): 134–147. (Reprint #93505.)
- August 2023
- Teaching Note
Vanderbilt: Transforming an Academic Health Care Delivery System, 2020
By: Michael E. Porter, Robert S. Kaplan, Mary L. Witkowski and David N. Bernstein
Teaching Note for HBS Case No. 724-373. View Details
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
strategic performance management tool and describes the evolution of the BSC since its introduction in 1992 in the Harvard Business Review. HBS professor Robert S. Kaplan, who... View Details
Keywords: by Staff
- 2019
- Working Paper
The Creative Consulting Company
By: Robert S. Kaplan, Richard Nolan and David P. Norton
During the past 50 years, several consulting companies introduced important new ideas that extended management theory and improved management practice. This paper draws upon public sources and the authors’ personal experiences to describe how three management... View Details
Keywords: Management; Theory; Practice; Performance Improvement; Innovation and Management; Consulting Industry
Kaplan, Robert S., Richard Nolan, and David P. Norton. "The Creative Consulting Company." Harvard Business School Working Paper, No. 19-001, July 2018.
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
done. Nor was he the elegant Robert E. Lee, fending off superior forces through ingenious defensive maneuvers. Instead he was the relentless Ulysses S. Grant—grinding out a series of costly victories at... View Details
Keywords: by Sean Silverthorne
- Article
Managing Alliances with the Balanced Scorecard
By: Robert S. Kaplan, David P. Norton and Bjarne Rugelsjoen
The article addresses failures in strategic alliances and illustrates, via a detailed description of the successful strategic alliance between Solvay Pharmaceuticals Inc. and Quintiles company how the creation of a strategy map and Balanced Scorecard helps align the... View Details
Keywords: Alliances; Balanced Scorecard; Employees; Alignment; Corporate Governance; Interests; Management Practices and Processes; Goals and Objectives; Partners and Partnerships
Kaplan, Robert S., David P. Norton, and Bjarne Rugelsjoen. "Managing Alliances with the Balanced Scorecard." Harvard Business Review 88, nos. 1/2 (January–February 2010): 114–120.