Retrospective - Publications - Faculty & Research

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24 Jun 2014
First Look

First Look: June 24

explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this work will take in the future through the vehicle of a field study conducted by the author. The study... View Details

Keywords: Sean Silverthorne

22 Jun 2009
Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

it fails, that will lead to a systemic problem.' Same with AIG, Fannie and Freddie, and Citibank. But not with Lehman, although I think in retrospect they may believe they made a mistake on that one." To take the guesswork out of such... View Details

Keywords: by Roger Thompson; Banking; Financial Services