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- All HBS Web (220)
- Faculty Publications (29)
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- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
customers by matching them “by hand” with early suppliers (e.g., Etsy scoured craft fairs to sign up artisans); acquiring them in bulk (Uber ran promotions during concerts and events); and doing whatever it took to make their offerings... View Details
- 22 Dec 2009
- First Look
First Look: Dec. 22
music business also meant having to do without the financial, logistical, and promotional power of the major labels. To provide an alternative to the muscle of the major labels, the company is launching a venture capital project called... View Details
Keywords: Martha Lagace
- 19 May 2015
- First Look
First Look: May 19
therefore exacerbated career concerns, and show that this forecast pattern is more pronounced after the Settlement. Both analysts and bank executives benefit from this behavior. Analysts issuing more biased forecasts for potential future employers are more likely to... View Details
Keywords: Sean Silverthorne
- 13 Jan 2015
- First Look
First Look: January 13
can TV advertising remain an effective means of promoting and selling products and services? In this article, the author draws upon his research to argue that TV advertising remains a powerful vehicle for capturing people's attention,... View Details
Keywords: Sean Silverthorne
- 17 Jan 2017
- First Look
First Look at New Research: January 17
Globalization and Business Applications Globalization in Historical Perspective By: Ghemawat, Pankaj, and Geoffrey Jones Abstract—This chapter explores the role that firms have played over time in promoting international trade and... View Details
Keywords: Sean Silverthorne
- 01 May 2012
- First Look
First Look: May 1
occurs when supplier- and customer-facing IT are adopted together, suggesting the presence of complementarities in supply chain technology adoption. These results are consistent with the view that, by reducing external coordination costs, IT investments View Details
Keywords: Carmen Nobel
- 20 Apr 2011
- Research & Ideas
Blind Spots: We’re Not as Ethical as We Think
race biases without knowing that you have these biases, overclaiming credit without meaning to do so, being affected by conflicts of interest, and favoring an in-group—such as universities often do when they give preferential treatment to... View Details
Keywords: by Sean Silverthorne
- 19 Feb 2013
- First Look
First Look: Feb. 19
insurance benefits) for providing worker insurance. Employment regulations more directly tax firms making frequent labor adjustments than other labor market insurance mechanisms. Venture capital investors are especially sensitive to these labor adjustment costs.... View Details
Keywords: Sean Silverthorne
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
moving in favorable directions. McCool confirmed his belief in the strategy when he confidently told the employees to stay the course, to keep improving the performance driver measures on the scorecard. And his faith was soon confirmed:... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 27 Mar 2012
- First Look
First Look: March 27
are determined not only by the quality of the product, but also by the incentives of the media outlet providing the review. For example, a media outlet may have the incentive to provide favorable coverage to certain authors or to slant... View Details
Keywords: Carmen Nobel
- 17 Dec 2018
- Research & Ideas
Women Receive Harsher Punishment at Work Than Men
treatment for women in the workplace, including lower pay and fewer promotions to upper management. 10 years of data studied To investigate the issue of financial misconduct, the researchers used a detailed set of data from the Financial... View Details
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
and hazards. Several techniques can enhance the power and efficacy of queries: Favor follow-up questions, know when to keep questions open ended, get the sequence right, use the right tone, and pay attention to group dynamics. Publisher's... View Details
Keywords: Dina Gerdeman
- 18 Oct 2011
- First Look
First Look: October 18
that a creative personality and a creative mindset promote individuals' ability to justify their behavior, which, in turn, leads to unethical behavior. In five studies, we show that participants with creative personalities tended to cheat... View Details
Keywords: Sean Silverthorne
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
into play, and people are unable to see the ethical implications of their actions because their desire to win gets in the way. The end result is deception. In business, with dollars at stake, many people will interpret situations in ways that naturally View Details
Keywords: by Dina Gerdeman
- 25 Jun 2013
- First Look
First Look: June 25
environments. We find that candidates benefiting from favorable situations are more likely to be admitted and promoted than their equivalently skilled peers. The results suggest that decision-makers take... View Details
Keywords: Anna Secino
- 26 Jul 2011
- First Look
First Look: July 26
supplement:http://cb.hbsp.harvard.edu/cb/product/611080-PDF-ENG Marshall & Gordon: Designing an Effective Compensation System (A) Heidi K. Gardner and Kerry HermanHarvard Business School Case 411-038 CEO Kelly Browne wrestles with the design of a new compensation... View Details
Keywords: Sean Silverthorne
- 25 Oct 2022
- Research & Ideas
Is Baseball Ready to Compete for the Next Generation of Fans?
demographic. If we look at the business appeal of baseball, it’s hurt by the pace of the game; it’s hurt by the fact that hitting the ball is less of a factor compared to striking out or walking. "I favor a 'batter clock'—meaning a batter... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
of the Northwest Passage as a result of climate change. In 2006, the Panamanian electorate voted in favor of a plan to expand the Panama Canal. The reason is not that the canal had reached full capacity: in fact, a back-of-envelope... View Details
- 18 Dec 2012
- First Look
First Look: December 18
favorable expectations when first- and third-party content are substitute (complements). These results hold with both simultaneous and sequential entry of the two sides. With two competing platforms-incumbent facing View Details
Keywords: Carmen Nobel
- 25 Jul 2013
- Research & Ideas
Why Unqualified Candidates Get Hired Anyway
people who should not be admitted, and rejecting people who should not be rejected.” Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals paints a picture of businesses repeatedly promoting or hiring... View Details