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All HBS Web
(2,426)
- People (1)
- News (1,062)
- Research (1,060)
- Events (3)
- Multimedia (124)
- Faculty Publications (357)
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- 06 Dec 2022
- Research & Ideas
Latest Isn’t Always Greatest: Why Product Updates Capture Consumers
described exactly the same way.” Garcia-Rada is lead author on a new working paper about the study, co-written with Leslie John, the James E. Burke Professor of Business Administration at HBS, and Michael...
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- 05 Jul 2004
- Research & Ideas
Radical Change, Entrepreneurial Opportunity
Mary Tripsas, Assistant Professor in the Entrepreneurial Management unit at Harvard Business School, is interested in how radical technological change transforms industries, and how such change affects established firms and creates...
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- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
the agency implied that it would respect the public’s wishes, say Michael Norton and Leslie John, both professors at Harvard Business School. “When firms conduct online polls,...
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- 15 Oct 2018
- Research & Ideas
Shaky Business: How Handshakes Win Negotiations
professor Michael Norton, Harold M. Brierley Professor of Business Administration. “We shake when we say hello to someone, and we shake again after a deal is done.” Centuries...
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by Michael Blanding
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
In a new book, Breakthrough International Negotiation: How Great Negotiators Transformed the World's Toughest Post-Cold War Conflicts, Harvard Business School professor Michael Watkins dissects the art of...
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by Michael Watkins
- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
lead more democratically? It can make all the difference between employees who feel they have to defend themselves from management and employees who feel that they and their leaders are on the same team. Michael Beer is the Cahners-Rabb...
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by Michael Beer
- 01 Aug 2005
- Research & Ideas
How to Choose the Best Deal
Jim, a well-regarded residential developer operating outside Philadelphia, has been scouting around for a site for his next project. Two properties seem promising. The Abbott estate consists of seventy-five acres of woodlands and some overgrown fields. The executor of...
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by Michael Wheeler
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
Care: Creating Value-Based Competition on Results, Michael E. Porter and Elizabeth Olmsted Teisberg take a systemic approach to healthcare reform. Today's system is dysfunctional, they argue, rewarding participants who redirect costs and...
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- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
Negotiation is a breeze if you're selling a unique product or service that others desperately need: Just sit back and let the bidding begin. Likewise, if you're a buyer in a buyer's market, getting a bargain is a snap. But what happens when lots of other people are...
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by Michael Wheeler
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
categories wrong.5 One problem with predicting future success from past success is that managers can succeed for reasons not of their own making. An alternative, circumstance-based theory articulated by Professor Morgan McCall can, in our...
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by Michael Raynor
- 06 Jan 2012
- Op-Ed
Where Green Corporate Ratings Fail
competitive advantage in an ever-growing rankings industry. And, at a greater level, these more accurate and comprehensive rankings might also encourage a new wave of corporate activism and contribute directly toward the ultimate goal: helping to solve the climate...
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- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
To create synergy, we require more than a concept and a strategy. The enterprise value proposition defines the strategy for value creation through alignment, but it doesn't describe how to achieve it. The alignment strategy must be complemented with an alignment...
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- 21 May 2012
- Research & Ideas
OSHA Inspections: Protecting Employees or Killing Jobs?
inspectors find safety problems is not surprising," says Michael W. Toffel, an associate professor and the Marvin Bower Fellow at Harvard Business School. At the same time, when problems are resolved,...
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by Michael Blanding
- 07 Apr 2014
- Research & Ideas
Negotiation and All That Jazz
propositions apply in negotiation, as well, according to Michael Wheeler's new book, The Art of Negotiation: How to Improvise Agreement in a Chaotic World. As the title suggests, he sees negotiation as an art rather than an exact science....
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by Michael Blanding
- 20 May 2019
- Research & Ideas
Activist CEOs Are Rising Up—and Their Customers Are Listening
the Washington Post headlined, If Howard Schultz runs for president, Starbucks will be on the ballot, too. Schultz’s political ambitions mark a growing wave of business leaders speaking out on social issues—termed “CEO activism” by View Details
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by Michael Blanding
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
Professor Michael Luca set to find out exactly by how much, and identify winners and losers in the process. "I have always been interested in how companies form their reputations, not only restaurants...
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- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
badly of people who withhold information, another recent HBS study found differently. In Is No News (Perceived As) Bad News? An Experimental Investigation of Information Exposure, Assistant Professor Michael...
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by Michael Blanding
- 06 Dec 2020
- Working Paper Summaries
'Repayment-by-Purchase' Helps Consumers to Reduce Credit Card Debt
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
In The Strategy-Focused Organization, HBS professor Robert Kaplan and David Norton, president of the Balanced Scorecard Collaborative, share the results of ten years of research into companies that have implemented the Balanced Scorecard....
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by Robert S. Kaplan & David P. Norton
- 11 Mar 2015
- Research & Ideas
How Do You Grade Out as a Negotiator?
then at least in the fog” "We negotiate, if not in the dark, then at least in the fog," says Michael Wheeler, a senior fellow at Harvard Business School and retired MBA Class of 1952 Professor of Management...
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by Michael Blanding