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All HBS Web
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- Research (1,111)
- Events (4)
- Multimedia (2)
- Faculty Publications (881)
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- 11 Dec 2017
- News
Growing from Within
guest counts on a daily basis across the restaurant portfolio as well as operating metrics such as speed and accuracy of service and food quality. Also very important are customer and people metrics. The success of our business largely...
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- 28 May 2019
- News
Beyond the Bitcoin Bubble
I think you need to determine the underlying value driver and then see if there’s more supply or demand for that value driver. So it’s not fundamentally different from the rest of the market. What is different is that there’s no history—no agreed-upon View Details
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Dan Morrell
- 04 Sep 2019
- News
Advanced Statistics Are the New Foam Fingers
Just try to convert someone weaned on ERA—earned run average, a calculation of how many runs a pitcher allows per nine innings, and a long-favored way to evaluate efficacy—to FIP (fielding independent pitching), which helps evaluate a hurler independent of the defense...
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- 01 Dec 2022
- News
Educating, Connecting, and Mobilizing Around Climate Change
incredible source of opportunity for entrepreneurial activity.” SHIRLEY LU, Assistant Professor of Business Administration Shirley Lu conducts research on how companies communicate environmental and social information. Some of her work examines the comparability of ESG...
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Jennifer Gillespie
- 01 Mar 2023
- News
The Exchange: Micro Management
Image by John Ritter In the 50 years since modern microfinance was introduced as a tool to fight poverty, institutions have distributed hundreds of millions of loans to people in developing countries. Such loans are repaid at rates often as high as 98 percent. Those...
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- 11 Oct 2022
- News
On Balance
renamed and given a broad purview to collect data on equality metrics like composition, pay, policies, and practices from all private-sector employers in Australia with 100 or more employees, criteria that currently cover about 40 percent...
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April White
- 01 Dec 2013
- News
Faculty Books
Professor of Business Administration, annually compiles the best posts from blogs on technology start-up management for the benefit of his students. This book makes his latest collection available to the broader entrepreneur community. Among other topics, the...
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- 03 Aug 2022
- News
Hungry for Change
company metrics of which she’s particularly proud. The ultimate goal is to build a circular food system, one in which you buy a good-for-you snack in a compostable bag, and that bag turns back into rich soil to grow more food. “We hope to...
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April White
- 01 Jun 2000
- News
Social Capital Markets: Creating Value in the Nonprofit World
taxes, there's an inverse relationship; they end up contributing to society," Emerson says. "We are trying to find out what investments are needed to achieve social value." At HBS, Emerson will explore how investors in the social capital markets understand valuation...
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Anne Kavanagh
- 01 Sep 2012
- News
HBS Is Committed to Increasing Alumni Engagement
launched in July. The final report will be published this fall. Overall, alumni are very interested in strengthening their ties to HBS. The research findings will undoubtedly help to develop strategies and metrics for increasing and...
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- 01 Mar 2007
- News
Courting the Poor
procedure for credit approval, using nontraditional metrics to enable customers with lower, less easily established incomes (a pushcart vendor, for example) to make purchases. “Their loan repayment rates are the envy of the world, and the...
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- 01 Jun 2018
- News
Ask the Expert: Star Search
data on trending revenue and customer delivery. We also share successes in biweekly emails from the CEO and in quarterly all-company meetings. Each starts with broad business metrics and then goes into a deep dive on a particular function...
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Dan Morrell
- 01 Dec 2004
- News
Ideas: Faculty Research Online
new book, Implementing E-Commerce Strategies: A Guide to Corporate Success after the Dot.Com Bust, shows how to put appropriate metrics to work to measure performance. IBM Finds Profit in Diversity Former IBM CEO Lou Gerstner (MBA ’65)...
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- 01 Dec 2020
- News
Take Time to Transition (If it’s Time)
bank account, and family support system.” Up the structure. Build your own board of directors. “You need a group of people who will offer outside support and call you to account,” Burton advises. Evaluate your approach on a monthly basis. “Look at View Details
- 01 Mar 2011
- News
Alumni Books
protectionism could prevent nations from achieving the gains - in household income, availability of goods and services, and other quality-of-life metrics - of cross-border openness. Ghemawat describes how private businesses, policymakers,...
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- 01 Dec 2020
- News
In the Zone
field.” Metrics have always grounded HCZ’s operations; the organization gathers data across 600 areas to track annual results, from participation rates to academic performance to risky behaviors. In 2017, 97 percent of HCZ seniors went on...
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- 15 Oct 2019
- News
Engaging More Deeply with Business in Africa
discussed the global digital leader. If the metric for evaluating the immersion’s success is faculty enthusiasm, by all accounts it was a huge win. “This was a weeklong drink from a fire hose,” says Chandra of his experience. “I learned...
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- 20 Sep 2013
- News
Connections Add Up
but I'm the steward. I aspire to that HBS mission of being a leader who makes a difference." The metrics show that CEE is effecting change. Last year, 10,000 students took part in the National Economic Challenge, almost double the number...
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- 08 May 2012
- News
Screen Saver
the same; only the numbers were different. In my current role I think about how to grow, manage, and sustain a nonprofit that has very different metrics from a for-profit entity. But my HBS skills still apply.”
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- 01 Jun 2023
- News
Batteries Included
economy.” Globally, shipping transports more than 10 billion metric tons of cargo each year. According to Yale Climate Connections, almost all of these ships run on fossil fuels and emit carbon pollution. Maritime shipping causes about 3...
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