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- All HBS Web (225)
- Faculty Publications (20)
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- 30 Oct 2007
- First Look
First Look: October 30, 2007
action by citizens and policy-makers alike: (1) securing the future through innovation strategies suitable for an emerging "white coat economy" that is discovery-based; (2) pursuing happiness by...
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Sean Silverthorne
- 25 Mar 2019
- Research & Ideas
The Secret Life of Supply Chains
however, all the industries that comprised that sector or how many jobs it contained. Two years ago, she teamed with Mercedes Delgado, professor at Copenhagen Business School and research scientist at the Massachusetts Institute of View Details
- 03 Sep 2013
- First Look
First Look: September 3
studying the impact of Craigslist, a website providing classified-advertising services, on local U.S. newspapers. We exploit temporal and geographical variation in Craigslist's entry to show that newspapers...
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Sean Silverthorne
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
deeply—entrepreneurs Big companies are no place for big thinkers." Providing time to reflect, particularly in an era of multi-tasking and the tyranny of technology, was most frequently suggested as an...
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by Jim Heskett
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
environment for doing marketing." Deighton, who is the coeditor of the Journal of Interactive Marketing, heads the required MBA course in marketing and teaches an interactive marketing elective. He...
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by Susan Young
- 19 May 2015
- First Look
First Look: May 19
according to different local strategies for economic prosperity and political stability. In particular, the author links fiscal relations and economic bases to property rights...
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Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
capital sector. Download the paper: http://www.hbs.edu/research/pdf/09-114.pdf Multi-Sided Platforms: From Microfoundations to Design and Expansion Strategies Author:Andrei Hagiu Abstract Multi-sided...
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Martha Lagace
- 07 Sep 2020
- Research & Ideas
How to Help Small Businesses Survive COVID's Next Phase
small-business owners can take now Mills offers three recommendations to cash-strapped business owners: Focus on social media and email to reach customers. The coronavirus pandemic forced many analog companies to embrace digital View Details
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
of benchmarking when used to assess the performance of human resources, information technology, finance, and other internal support or shared services groups. In our forthcoming book, Alignment, David Norton...
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- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
hagiographies. Alfred Chandler Jr. Chandler developed for business history a coherent theoretical framework built around his "3-pronged investment" in manufacturing, marketing, and management,...
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by Sean Silverthorne
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
we should be experiencing a resurgence of productivity in marketing, measured in terms of less waste in advertising, more clearly focused sales effort, and fewer product, service, View Details
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by James Heskett
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
different countries. Klump's experience is a reminder of just how complicated, on a personal level, globalization and managing across cultures can be. On the one hand, the world seems small and...
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by Garry Emmons
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
power stems from its ability to identify and meet evolving customer needs, not its technology, says Thales S. Teixeira, author of the new book Unlocking the Customer Value Chain: How Decoupling Drives...
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- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
In this three-part series, we start with an overview of why retail experts Rajiv Lal, José B. Alvarez, and Dan Greenberg believe retail is at an inflection point. In Part Two, coming next week, they identify effective View Details
- 01 Jul 2008
- First Look
First Look: July 1, 2008
alternative collaborative modes should be driven by a number of factors including characteristics of the technology, the capabilities of the firm, and the distribution of competences in the environment. We...
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Martha Lagace
- 21 Dec 2015
- Op-Ed
Without Immigrants, We Wouldn't Have Google
exclusion. This is in keeping with our long-standing social compact to live and let live, allow a variety of cultures to thrive, and refrain from interfering with freedom of expression—an admirable...
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- 12 Feb 2008
- First Look
First Look: February 12, 2007
company in the global animal health industry through innovative technology, creative marketing, and strong branding. Sel-Plex, a proprietary Alltech product, had shown...
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Martha Lagace
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
If knowing what customers need is marketing gold, pinpointing exactly when they need it may just be platinum. Services that become part of a customer’s routine may deliver advantages beyond repeat business for a company, Harvard Business School Associate Professor Eva...
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- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
Xerox, IBM, and Kodak. These industrial giants are trying to combine their industrial heritage with products, services, and business practices more closely associated with the...
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- 25 Apr 2005
- Research & Ideas
New Learning at American Home Products
dividends increased every year. This highly successful strategy and its resulting financial performance harbored one potential flaw. Over the decades the company had built impressive capabilities in...
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